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Douro Scala

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523 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Prague, Hlavni Mesto Praha, Czech Republic
Reviewed 4 weeks ago via mobile

Relax is the best word to describe this amazing hotel. The rooms are amazing and the staff really friendly. Amazing view and the breakfast is full of variety. If you want to spend some time to relax this is definitely the place to go.

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Helpful?
Thank Bernardo Pancho A
Sydney, Australia
Reviewed 5 weeks ago

Part of a package, to get to our room was a nightmare - 2 lifts and a decent walk. Had to switch rooms as the first one had lights etc which did not work. Next room recently vacated but not cleaned - we waited and after 2 further visits by house keeping took residency. This room was a good size...

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Thank Hugh H
Sydney
Reviewed 1 September 2016

Firstly, the location is incredible. An easy 2 hour train ride from Porto will have you in Peso de Ragua, and a 20 minute taxi ride will have you at this amazing property set in the hills with views to die for. The restaurant is perfectly fine. I found the dinner menu a little bit limited and unfortunately the waiters...

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Thank TimInAuz
Amb A, Gerente at Douro Scala, responded to this review

Dear Sir, Let's change the mattresses . Thank you

winston salem
Reviewed 28 August 2016

Location is great with wonderful views, however that's about all it has going for it. Our room was okay again with great views but the overall feel of the place is just wrong. The service was terrible - the attitude of the staff completely indifferent. We travelled with another couple and when we arrived only one room was ready -...

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Thank emliju
Amb A, Gerente at Douro Scala, responded to this review

Dear Sir ENLIJU, Thank you for your comments. We will work to improve service Sincerely JB

Oxfordshire, United Kingdom
Reviewed 15 August 2016

Stayed both in 2015 and 2016 - the views are absolutely stunning but that's not enough for an hotel to be 5 stars hotel. In 2015 we noticed humidity problems in our bedroom, the sauna and steam room were not taken care of. The Food was really good as well as the staff at the restaurant. Regarding my 2016 stay...

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Thank ritacruzms
Amb A, Gerente at Douro Scala, responded to this review

Dear Madam, Thank you for your comments. We will work to improve service Sincerely JB

Lisbon, Portugal
Reviewed 2 August 2016

The hotel is beautiful, with great views, offers nice breakfast with good variety, but the restaurant experience wasn't a nice one despite the very friendly staff; in fact the staff was particularly amateurish. The outdoor swimming pool is quite small and not what was suppose to be in a so-called 5 stars hotel. An experience to not repeat, unless the...

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Thank LadyofLight2014
west yorks
Reviewed 26 July 2016 via mobile

In Fact breathtaking of the Douro Valley , location incredible , rooms very modern, lie in bed and just look at the vista !!Lovely building , however not enough umbrellas ( shade) to sit under as very hot . Swimming pool small but a necessity to cool off . Dinner expensive and chefs recommendations best value for money . Breakfast...

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1Thank rosieWestYorks
Amb A, Gerente at Douro Scala, responded to this review

Dear Rosie, Thank you for your comments

Maia, Portugal
Reviewed 17 July 2016

The hotel is beatifull, great views and a very nice pool. Staff is very polite and helpfull, however you can notice that they lack some experience. Everything was clean. The breakfast is also very good with fresh food and a good variety. It is very well located, about 30 mins from Peso da Regua. I will definitely recommend it and...

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Helpful?
Thank Bruno R
Amb A, Gerente at Douro Scala, responded to this review
Google Translation

Estimado Sr Bruno, Obrigado pelas suas notas. Cordialmente, JB

Reviewed 12 June 2016 via mobile

It is rare that I have no complaints about a hotel. This hotel is professional, welcoming and stunning. The rooms and room view is second to none, the pool area is chic and simple, the dining experience is pretty good and the staff are welcoming and friendly. A resounding result and would recommend to anyone. Ps. If booking from Booking.com,...

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Thank Alice G
Reviewed 8 June 2016 via mobile

Have just returned from this lovely part of the world. The agua douro scala is the perfect spot for getting away from it all. It is ideal for exploring the douro valley but not for the faint hearted. The drive there is tortuous with narrow roads and a sheer drop on one side. However, once there it is a gem....

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Thank janieT110

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Douro Scala

Address: Rua de Sao Vicente de Cidadelhe, Mesao Frio 5040-154, Portugal
Region: Portugal > Northern Portugal > Vila Real District > Mesao Frio
Price Range: $105 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Douro Scala 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Douro Scala Portugal/Mesao Frio
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Questions & Answers

Here's what travellers have asked, with answers from Douro Scala staff and other travellers.
3 questions
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Questions? Get answers from Douro Scala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for easy access rooms with a view and a balcony”
 of 5 bubbles 60hughh, 4 Nov 2016 | Read review
“Let them know if you need a private shower.”
 of 5 bubbles TimInAuz, 1 Sep 2016 | Read review
“ask for a room that overlooking the vineyard”
 of 5 bubbles ritacruzms, 15 Aug 2016 | Read review
“Try to get a room in the top floor. The view is better from here.”
  • View from the hotel grounds
 of 5 bubbles brunor550, 17 Jul 2016 | Read review
“Choose the top floor rooms otherwise people can see you shower”
 of 5 bubbles C6605QXdavidh, 30 Apr 2016 | Read review
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