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The Valley

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The Valley
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Bury, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 September 2014 via mobile

The Valley is a cut above, from your first entrance to the gated properties. Staff are not only pleasant but helpful and make you feel right at home. The property we stayed in had everything we could have needed and more, at a top level in quality, cleanliness and presentation. The pools are very clean and well looked after and... More 

Helpful?
Thank Max_Coolio
London, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 August 2014

This was our 4th visit to the Valley and we were glad to see little has changed. Set in a quiet area you are only a 10 minute drive to the capital Truro, but also close to Falmouth, St Mawes etc. so although it may seem odd to stay in Cornwall and not be on the sea the Valley does... More 

Helpful?
Thank davestone21
Droitwich
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 27 August 2014

All the reviews are right, this is a lovely quiet place to stay in a luxury home from home, but it could be just that little bit better - if you're offering WiFi don't say it's a bit hit and miss at peak times, put in enough capacity. I guess a lot of people expect internet access and it wouldn't... More 

Helpful?
1 Thank DroitwichCaffrey
David R, General Manager at The Valley, responded to this review

Thank you so much for your review and constructive comments regarding your recent stay at The Valley. Our guests' feedback is absolutely vital in helping us to identify trends and allow us to continually improve the service and facilities that we provide. Through yours and others feedback that we have collected over the recent holiday period, we have been made... More 

Chatham, United Kingdom
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 August 2014 via mobile

A hidden gem that's worth a stay. Its near Truro & is a great place to use as a base. The house we had was of excellent standard. It was very clean & the kitchens were full of all equipment that we needed. The beds were extremely comfortable and lovely bright white bedding. My kids loved playing in the games... More 

Helpful?
Thank Karen G
Norfolk, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 August 2014

Stayed here of 2 weeks at end of July/start of August. We had a great time staying at the Valley, in a Haven cottage, which was tastefully decorated, and which was clean and cosy. Great facilities with the indoor/outdoor pool and excellent cafe. Staff were really friendly and helpful. Although we came in the summer season, it felt quiet and... More 

Helpful?
Thank FionaMM23
Exeter, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 August 2014

This was a very relaxing holiday, with our dogs. and we were made very welcome. The property we stayed in was The Stables, usually when taking dogs on holiday the accommodation can be second rate to say the least. The accommodation at The Valley was first class, everything tip top standard and extremely comfortable. I would recommend The Valley to... More 

Helpful?
1 Thank Anne B
Southampton
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 August 2014

First time I have been. Great location, good property, very tidy and well equipped. Wifi was not great which was frustration. I hope we go back. We stayed in a haven cottage which was enough for a family of 4. The pool and other facilities looked great although we didn't use them. Best thing was location. 40 minutes from padstow,... More 

Helpful?
Thank Kermitcat1
David R, General Manager at The Valley, responded to this review

Thank you for your review. I'm really pleased to hear that you had a great time on your first visit to The Valley. Many of our guests remark on how handy our location is for exploring Cornwall, and it seems you made the most of your short time with us with plenty of sightseeing! We have noticed a big increase... More 

Leamington Spa
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 July 2014

It was so liberating to go on a family holiday wiyhout taking the kitchen sink! (We have a 4 month old and 3 year old). Bed guards, travel cot with bedding all set up when we arrived. The facilities are excellent, everything onsite for when you don't want to go anywhere...and really only a short drive when you do. Everything... More 

Helpful?
1 Thank CanuckinBlighty
Swindon, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2014

This our fifth visit to the Valley and once again we had a fantastic holiday. The cottages have been maintained well over the years and every last request is met with a positive outcome and a friendly smile. Recommended for all although be careful of the slopes as these can be quite a challenge for those with walking difficulties. Hope... More 

Helpful?
Thank RJJN
David R, General Manager at The Valley, responded to this review

Thank you so much for your lovely comments, its great to hear that you enjoyed your most recent stay with us and that we are keeping up the standards! We look forward to seeing you again for your sixth visit soon. With best wishes, David. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014 via mobile

This was our third time at the valley and it was just as perfect as our first. We took our 8month old, three year old and our dog. Everything we needed was found in our cottage, from blender to dishwasher to microwave etc! Such an idyllic relaxing clean and tidy place with lovely helpful hardworking staff. Just cannot fault the... More 

Helpful?
1 Thank natwin333

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Valley is an exclusive collection of 5 star luxury cottages set within a scenic valley in the heart of Cornwall. Enjoy indoor and outdoor pools, tennis, squash and contemporary bar and restaurant, all within the security of a 13 acre gated environment. ... more   less 

Additional Information about The Valley

Address: Bissoe Road, Carnon Downs, Truro TR3 6LQ, England
Region: United Kingdom > England > Cornwall > Truro > Carnon Downs
Price Range: $94 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Valley 5*
Number of rooms: 46
Also Known As:
The Valley Hotel Carnon Downs
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Questions & Answers

Here's what travellers have asked, with answers from The Valley staff and other travellers.
8 questions
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Questions? Get answers from The Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a house with good wifi”
 of 5 bubbles Vicspires, 6 Oct 2016 | Read review
“Gallery cottage for balcony”
 of 5 bubbles 508danielw, 7 Jun 2016 | Read review
“We always stay in cottage 28. Great layout, patio at the front and large lawn at the side for cricket and badminton”
 of 5 bubbles Jcarpent, 29 Oct 2015 | Read review
“We stayed at no. 40, very secluded with no passing through traffic (so no speak) at the end of the site with plenty of parking and privacy.”
 of 5 bubbles MoonE22, 18 Sep 2015 | Read review
“The Croft is the best for families of more than 4.”
 of 5 bubbles jackn_uk, 16 Aug 2015 | Read review
5 of 5