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Traveller (926)
Pool & Beach (211)
Room & Suite (116)
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Overview
  • Excellent34%
  • Very good44%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“local spirits”(2 reviews)
“spacious room”(2 reviews)
“beach bar”(2 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (906)
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11 - 15 of 27 reviews
Reviewed August 12, 2017 via mobile

We arrived in Crete hoping that the holiday would be one to remember. It didn’t get off to a good start. When we arrived at the hotel the receptionist’s didn’t welcome us to the standard we wanted. Honestly, they were rude! After all checking-in was...More

4  Thank 10TheAdvisor10
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded August 15, 2017

Dear Member 10TheAdvisor10 , Good afternoon and thank you for taking the time to review our Hotel,Rethymno Palace. We take negative reviews very seriously in our constant attempt to further improve our services. We would want to note that Hotel Rethymno Palace and its Departments...More

Reviewed August 11, 2017 via mobile

This hotel has just 2 pros: the location, the hotel is situated in front of the sea and it is relatively close to the city of Rethymno, and the structure, it is a big hotel with a nice pool and with ample rooms. The big...More

1  Thank Spem19
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded August 20, 2017

Dear Spem19 Thank you for taking the time to share your experiences with us. We are disappointed to hear that we couldn't meet all your expectations. Our committed team is taking our guests' feedback very seriously. Although, the expierences that you have described are not...More

Reviewed August 10, 2017

Excellent Hotel, great value, recently refurbished, friendly staff. As buffet all inclusive food goes it was as good as you'll get, varied and fresh. Room was new and furnished to a high standard, had pool view with balcony. Pool area very good, plenty of sunbeds...More

4  Thank Stuartpagey
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded August 20, 2017

Dear Stuartpagey, Thank you for the positive review that you have shared with us via Tripadvisor. We all are delighted to hear that you spent great and relaxing days in Crete and that our services and facilities provided by our hotel and staff have been...More

Reviewed July 17, 2017 via mobile

From what to start? 1.very rude personal --> they dont even smile at least a fake smile. They behaved us like we are the lowest people on the word. You can not discuss with 2. The prices for the room were much to high. The...More

4  Thank sof4k1
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded July 25, 2017

Dear Client, We would like to thank you first of all for finding the time and write your comments for our Hotel, Rethymno Palace. We are however, really sad to read that there were aspects of your stay that did not meet your expectations and...More

Reviewed July 12, 2017

We stayed here as couple on an all-inclusive basis in June 17. On arrival we were immediately offered a cold drink and given time to relax before checking in. Hotel lobby is superb with excellent air con and lovely furnishing - spotlessly clean and tidy.Our...More

4  Thank MichaelB1047
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded July 25, 2017

Dear guests, We sincerely thank you for finding the time and write your comments about oour Hotel Rethymno Palace to Tripadvisor. We are glad to hear that you had an enjoyable stay with us. Comments like yours encourage us to keep delivering qualitative services and...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
US$152 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Adelianos Kampos
#4 On the Beach Hotel in Adelianos Kampos
Room types
Non-Smoking Rooms
Details
Price range
US$152 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Adelianos Kampos
#4 On the Beach Hotel in Adelianos Kampos
Room types
Non-Smoking Rooms
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Traveller (926)
Pool & Beach (211)
Room & Suite (116)
Dining (34)
Family and Play Areas (5)
Questions & Answers
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Luxuryforlife
October 3, 2017|
AnswerShow all 4 answers
Response from reception r | Property representative |
Good Day. The airport of Heraklion from the hotel is 76km. Same the airport of Chania. The route is around an hour and 15 minutes and the taxi costs around 95euros.
1
Vote
Google Translation
Ksenya85
August 8, 2017|
Answer
Response from bristolbest | Reviewed this property |
We had a new room and it was stunning, even had a hot tub on the terrace, not that we even knew that was going to be there, fantastic place we thoroughly enjoyed
1
Vote
lisamcinerney
July 15, 2017|
Answer
Response from bristolbest | Reviewed this property |
Heinekan was included, but proper cocktails like back home are also included, we were surprised by how many were included
0
Votes
Room Tips
"Left side of reception right side is above the restaurant and the kitchen"
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"Ask for modernized room"
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"Pool view rooms seem to have all been recently refurbed.."
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"Choose a room with a pool view and balcony overlooking the pool. We had 214 recently refurbished to a high..."
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