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i was there in the early may just a few days after the opening. The new rooms are very fresh and give you an opportunity to relax with white and blue colors in front. the publicareas are olso renovated with an upper class air coming...More
Thank Marios N
Response from reception r, Υπεύθυνος Σχέσεων με Πελάτες at Rethymno PalaceResponded May 29, 2018
We appreciate you positive review about our hotel here on TripAdvisor. It was our pleasure to find out that you spent a lovely time here. We would like to thank you also for mentioning the design of the rooms and public areas, indeed...More
Me and my wife went to this hotel sept /oct 2017 for two weeks it's the first time we would have booked a flight home early the staff were great some of them the hot food was mostly cold the cakes were fantastic the COOK...More
I stayed here with my wife at the end of September into October for two weeks all inclusive.
The hotel is immaculately clean and well kept, including the pool. The restaurant has a choice of eating outside viewing the ocean, or inside, depending on weather....More
1 Thank Timetraveller-2007UK
Response from reception r, Υπεύθυνος Σχέσεων με Πελάτες at Rethymno PalaceResponded October 12, 2017
We cannot thank you enough for your nice words!
We would like to thank you for your positive comments about our team members who provided you with excellent service.
The aim of the entire team has always been to provide the best possible...More
Such a very strange hotel. I just don’t understand why it’s being sold as a 5* hotel when everything is 3*. I would not recommend staying here if you looking for a luxury 5* hotel like we were.
The rooms were clean, the reception staff...More
2 Thank Luxuryforlife
Response from reception r, Υπεύθυνος Σχέσεων με Πελάτες at Rethymno PalaceResponded October 15, 2017
Thank you very much for taking time to write about your experience at the Rethymno Palace Hotel.
We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction.
We also regret that you did not express your...More
My partner and I stayed at the Rethymnon Palace hotel in September.
It did not get off to the best of starts as we were given one of the older and more uncomfortable rooms on the 4th floor.
When I went to reception to ask...More
1 Thank pandaman_8
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded September 30, 2017
We really appreciate you taking the time to write your comments about your stay in our hotel Rethymno Palace, and highlight your concerns on Tripadvisor.
We are greatfull about your praises regarding the cleanliness of our Hotel as well as the friendliness and...More