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Birchington Vale

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1 room 2 adults 0 children
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Birchington Vale
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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Reviewed 1 week ago via mobile

Terrible!!!! Thought we had booked a nice relaxing family holiday instead we were put on a building site! Woken up at half 7 every morning by diggers and men shouting no facilities on site no fish and chip take away even the pool wasn't ready. Caravan was filthy arrived and there was only one cup we had to ask for...

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Helpful?
Thank Leah B
Kent, United Kingdom
Reviewed 1 week ago

We've stayed in both silver and gold caravan on this site. Site is good size for families - modern caravans, new entertainment venue (once pool and crazy golf open it will be fab). Staff were fantastic at sorting out our extra requirements - couldn't fault them (Kelly & Hannah). Food in the bar was good. No complaints. I would just...

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Thank TravellingWife123
Reviewed 1 week ago via mobile

I took my daughter and son to this park for camping i booked this park as it had a swimming pool only to be told when i went to take her swimming it was not open we were not told when booking it not only that i had to call the park to book this trip got my phone bill...

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Thank sophkira
Cambridgeshire, United Kingdom
Reviewed 1 week ago via mobile

Lovely site, fantastically sited to be near enough to Margate seafront and Canterbury, both only a half hour drive. We were in a tourer caravan and found the grass site wonderful with plenty of room far car and awning. The only thing that lets this site down is the shower and toilet block. Awfully outdated and quite cold. For the...

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Thank almightyuk
broxbourne
Reviewed 2 weeks ago via mobile

Awful staff .. the youngsters Ed and Shannon Were so embarrassed at their managements behaviour.. kids refused talent contest because they couldn't provide the song. Adam was disgraceful and reduced our daughter to tears after she had rehearsed all afternoon .. family park ... not with Adam involved

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Thank llayton
Canterbury, United Kingdom
Reviewed 2 weeks ago via mobile

We'll all I can say is fantastic, the staff were so helpful across the board and the facilities top notch. My 9 year old loved the play area and the kids club. My son is autistic and the staff have been exceptional with him - particular mentions to Ed, Saffron,Shannon and Adam for their patience. Would throughly recommend for a...

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4Thank Larnipoo42
Reviewed 23 February 2017

We did request housekeeping who didn't show. We were offered somewhere a good drive away and not till the following day by which time I had borrowed mould cleaner from the caravan next door who also stated that their caravan was discusting. We had to clean it as there was no where else to go that night and it was...

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Thank Jane B
ParkHolidaysUK, General Manager at Birchington Vale, responded to this review

I will apologise again that you were not happy with your stay and we hope you would return in the future.

Reviewed 7 January 2017 via mobile

First visited this site 19 years ago when under Two Chimneys so thought about time for a re-visit. My first impression of park was same small pool area that's now on a booking system and same small bar area, only difference park's got bigger and now a Park Holidays site. Booked static caravan for 4 nights which was a bit...

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2Thank WBAhorn
ParkHolidaysUK, General Manager at Birchington Vale, responded to this review

Thank you for your review, Firstly I would like to apologize that your holiday did not meet the standards you were hoping for. This is not the impression we would like our guest's to feel when on holiday. I have since spoken with the housekeeping team to ensure this does not happen again.. I do hope you would consider returning...

Reviewed 20 December 2016 via mobile

Just purchased a static caravan at birchington vale and all the staff Ben the manager and james Chris and grant were all so helpful there is major works going on at the moment because they are building a new clubhouse and a new swimming pool which should be completed by Easter which we are looking forward to.i did look at...

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2Thank Angie S
ParkHolidaysUK, General Manager at Birchington Vale, responded to this review

Thank you for your positive review, I have passed all of your lovely comments onto the staff mentioned and I’m glad they have all been helpful. Kind Regards

Tilbury, United Kingdom
Reviewed 28 October 2016 via mobile

We stayed in the touring park for 4 nights. Site is a little run down but I believe that a major refurb is taking place in the closed season. Staff very friendly and approachable. Pitches were spacious. Site was very quiet so not sure what it would be like when busy. Will definitely return and look forward to seeing the...

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1Thank Catherine C
ParkHolidaysUK, General Manager at Birchington Vale, responded to this review

Thank you for your review, I’m glad to hear you enjoyed your stay and I do hope we will see you again once the new complex is ready at the start of the season. Kind Regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
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Additional Information about Birchington Vale

Address: Shottendane Road, Birchington CT7 0HD, England
Region: United Kingdom > England > Kent > Isle of Thanet > Birchington
Price Range: $18 - $50 (Based on Average Rates for a Standard Room)
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Birchington Vale staff and other travellers.
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Questions? Get answers from Birchington Vale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for gold caravan, ask if you want quieter to be further away from the complex.”
TravellingWife123, 19 Apr 2017 | Read review
“Go platinum and pack the cleaning gear”
G9561ALjaneb, 25 Oct 2016 | Read review
“If you've got kids, ask for a pitch near one of the play parks”
484katier, 31 Aug 2016 | Read review
“Stay close to the playgrounds if you have children! Away if you don't!”
MariaA491, 13 Jun 2016 | Read review
“We had a pitch with electric hook up and they were large and quiet.”
EllJoeMass, 1 Sep 2015 | Read review
5 of 5