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Vistana Penang Bukit Jambul

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252 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Bayan Lepas, Malaysia
Reviewed 4 days ago NEW

Travel with friend, good, i like the breakfast hahahha... even we only stayed for a night, it a good place to hangout. very near to Kayu Nasi Kandar so easy to meet people. It's kind of located in the middle of the Penang Island, near to Bukit Jambul, Queensbay mall, PISA, easy to locate food around it.

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Helpful?
Thank nurmiza .
Reviewed 1 week ago NEWvia mobile

It's best option for u if u r seeking a lovely, comfortable, and relaxing stay with kids.. We had suite of 3 rooms it was super amazing. Staff is very friendly .. and yes superb breakfast. Best time in malaysia.

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Thank Sana Z
Kuala Lumpur, Malaysia
Reviewed 1 week ago NEW

Hotel is not too difficult to find in Bukit Jambul Penang. The check in went slow, be ready to lift all your luggage to the room as no bell boy provided. The room is spacious (family suite). bathrooms floor are a bit dirty with permanent stain. beds are comfortable, only pillows are too thin. check out went smooth and fast....

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Thank shahrul1992
Reviewed 1 week ago NEWvia mobile

The recent refurbishment has done Vistana a world of good. Rooms are nicer and cleaner now. The bathroom is better designed and the water pressure for the shower is the best I've had so far in any hotel, by far. The breakfast spread has improved from what it used to be with some French toast, local food such as noodles...

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Helpful?
Thank Bala K
Singapore
Reviewed 1 week ago via mobile

We booked a family suite for 2 adults and 2 kids. First, the check in was slow. We waited quite awhile before being attended. Then to our horror, the hotel staff told us that they could not find our booking. We booked through Booking.com. So we had to wait again. However, to the hotel credit, they gave us a family...

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Thank dreamaze
Kuala Lumpur, Malaysia
Reviewed 1 week ago

This is my second visit to Vistana Penang. Still maintain the friendliness warmth welcome. Food is just plain ok. The 3 room suite is suitable for family of 6 though this time round our room is not as clean as the first time we had couple of years ago.

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Thank aaj6387
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

As usual over the Christmas period, my family and I have been returning guests at Vistana Penang over the past 11 years. I'm happy that they have maintained their high standards of room quality and cleanliness even though it was during the very busy and peak holiday season. Breakfast quality and variety seems to have slightly declined compared to previous...

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Helpful?
Thank seaton188
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. It’s an honor to have you and your family back with us once again this Christmas season. My team and I are delighted to read that you had a comfortable and enjoyable stay. We appreciate your kind words of recognition and excellent rating of our hotel and services. On behalf...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Very nice and decent place to stay. Comfortable beds and clean rooms. Close to malls and shops. Easy to eat out if you are tired of hotel fare. There are several eateries within walking distance. Also, you can find a couple of 24-hours convenience stores within the locality. However, traffic has worsened lately. Maybe it was due to the festive...

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Helpful?
Thank Razman R
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to write this review. My team and I are delighted to read that you had a comfortable stay with us. We wish you a Happy New Year and we look forward to welcoming you back soon.

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed in Penang for 4 nights and our first was at this hotel before moving onto to our hotel in Georgetown (see review for Neo+ Hotel). Location: close to the airport - 10' drive, which is what we wanted upon arrival. A bit out of the way if your aim is to explore Georgetown and Batu Ferringhi as it's about...

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Thank Christy9409
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to write this review. We value your feedback and strive to continuously improve ourselves. My team and I look forward to welcoming you back soon and we would like to take this opportunity to wish you a Happy New...

Shah Alam, Selangor, Malaysia
Reviewed 3 weeks ago via mobile

Hotel status : beautiful, clean and looks new. Location: close to mall and several restaurants and convenience store. Staff: very friendly. Disadvantages: There is no lift from the basement car park to the lobby

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Thank Haniff_Baan
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to write this review. We value your feedback and strive to continuously improve ourselves. My team and I look forward to welcoming you back soon and we would like to take this opportunity to wish you a Happy New...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
This 423-room hotel is located in the vicinity of Bukit Jambul and is approximately 10 minutes from Penang International Airport and 5 minutes to the First Penang Bridge exit point. Business districts located close to the hotel are Bayan Lepas Free Industrial Zone, Seberang Perai and the newly refurbished Subterranean Penang International Convention and Exhibition Centre (SPICE) just seven minutes away by road. The Penang Golf Club and Bukit Jambul Complex are within close proximity, while Georgetown, a UNESCO World Heritage Site is easily accessible. The hotel also provides complimentary shuttle services to Queensbay area as well as the Bayan Lepas Free Industrial Zone. ... more   less 

Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $56 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vistana Penang Bukit Jambul 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Vistana Penang Bukit Jambul staff and other travellers.
6 questions
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Questions? Get answers from Vistana Penang Bukit Jambul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the serviced apartment if you are traveling with family.”
 of 5 bubbles 876razmanr, 27 Dec 2016 | Read review
“Room 853 offers a great view of the city and Penang bridge especially at night. Very quiet for sleeping too.”
  • Got dining table but no utensils.
  • Clean bathroom
  • Cozy king bed
  • Great view from the living room balcony!
 of 5 bubbles vincents117, 18 Oct 2016 | Read review
“the suites are a bit of a walk away”
 of 5 bubbles vanessakoh, 11 Oct 2016 | Read review
“Ask for a golf course viewing room on higher floor!”
 of 5 bubbles travelbugSurat, 6 Sep 2016 | Read review
“All rooms are I'm sure clean. No good view probably”
 of 5 bubbles jayakaranm, 14 Aug 2016 | Read review
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