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Residence Mona Lisa - L'Ecrin des Neiges

04/06/2017 05/06/2017
1 room 2 adults 0 children
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194 Reviews from our TripAdvisor Community

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Showing 8: English reviews
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London, United Kingdom
Reviewed 11 April 2016

Luckily booked a fairly large appartment (supposedly sleeping 8! for me and my daughter.. 2 of the rooms with bunk beds were smaller than 6sqm.. very small for one person, let alone 2!!).. We used them for putting our respective cases as there was no other space at all in our "rooms". The mattresses were foam ones.. extremely basic and...

1Thank Joelle849
Supervise-Me, Responsable relations publiques at Residence Mona Lisa - L'Ecrin des Neiges, responded to this review

Dear Joelle, we paid much attention to your review, thank you for having published it. Be sure that we're sorry if you daughter suffered from her allergy during your stay. You should have to solicit our team, in order to get a new flat. Of course, your remarks are taken into account. However, except the bedding that you not liked,...

Tamworth, United Kingdom
Reviewed 17 March 2016

Who has heard of a 3 star hotel where you have to pick up your own linen and make your own beds when you check in then clean the apartment before you leave or risk being fined €75. They don't supply chemicals for cleaning so you just wash with hot water, I'm betting most people do this so its not...

1Thank Mark S
Supervise-Me, Responsable relations publiques at Residence Mona Lisa - L'Ecrin des Neiges, responded to this review

Dear Mark, thank you for having shared your experience at our three stars establishment in Chamrousse. We're sorry to learn that your experience did not complied with your expectations. Indeed, a stay in a tourism residence couldn't be compared to a hotel service, with similar facilities and amenities. We usually paid much attention to our customers comfort, particulary concerning the...

Poitou-Charentes, France
Reviewed 29 January 2016

The apartment was spotlessly clean on arrival and a fair size for our family, 2 adults, 2 under 10's and a 16 year old. Well equipped, and everything you would expect from this type of rental. We had a problem with the handle to the toilet door breaking one afternoon, but after notifying the reception, someone came immediately to fix...

1Thank cheryl w
Reviewed 28 December 2015

Basic, but clean and nice accomodation on the slope in French Alpes. There are few buildings in area Chamrousse 1750 near chair lifts Arselle and Bachat Boulloud. At main reception there is small swimming pool and sauna for after skiing relaxing. Near residence is K-Dox bar and some frech typical restaurants like Chez Igor et Doudou. Apartaments have balcony, bathroom...

2Thank Jirka R
Lyon, France
Reviewed 25 February 2015

Having read the other reviews I was dreading our stay here last week but once we arrived and discoverd ours was a direct rental with the owner, I was immediately reassured. The apartment was 3 bedroomed, all clean and spacious with 2 separate bathrooms and a wc, and a fully equipped kitchen livingroom with all possible applicances including raclette, oven,...

2Thank BertieBeurton
Reviewed 9 January 2015 via mobile

These basic flats have only one thing going for them - they are close to the ski runs. AND The ski field is a little bit restricted in that there is really only one mountain & within a couple of days you will have ski'd most runs... I would seek a bigger resort. BUT this complex is being miss managed....

Thank Jehward
Edinburgh, United Kingdom
Reviewed 17 October 2013

Stayed for a week in February 2013 with a group of 12 plus, each family (children of various ages) having their own apartment. Good value for money. Basic accommodation, but everything you need. Our apartment was spotlessly clean. Great location within the resort. Skiing to and from the door. 2 min easy ski run to ski school. Lockers for ski's....

3Thank clbfamily
Sydney, Australia
Reviewed 26 January 2013

These apartments are perfect. Well equipped, clean and in a good location. They are well worth the money. The ski lockers are in the garage so you can ski on to the slopes from there. Be sure the check what is included in the price for your rental. If you need linen etc it will be extra so if you...

1Thank Amanda C
MonaLisa S, Gérant at Residence Mona Lisa - L'Ecrin des Neiges, responded to this review

Dear Sir, dear Madam, Thank you very much for your comments. Our reception is open every day in order to give you all the information necessary for the smooth running of your stay at "L'Ecrin des Neiges" and Chamrousse. The receptionists will be happy to advise you on activities to practice. We hope to see you among us in a...

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04/06/2017 05/06/2017
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  • Pool
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Paid Internet
  • Public Wifi
Official Description (provided by the hotel)
Located near the ski lifts Roche Beranger (with one 6-seater chairlift to 100 m) and 350 meters from the shops , our residence offers spacious apartments that can accommodate 4 to to 12 guests (250 € per apartment + cleaning € 50) for those who mountain rhymes with rest, you will be able to enjoy the heated indoor pool and sauna at (with suppl. ) . For lovers of sports, you can even go on skis ! ... more   less 

Additional Information about Residence Mona Lisa - L'Ecrin des Neiges

Address: Roche-Beranger, 38410 Chamrousse, France
Region: France > Auvergne-Rhone-Alpes > Isere > Chamrousse
Price Range: $62 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Mona Lisa - L'Ecrin des Neiges 3*
Number of rooms: 135
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Questions & Answers

Here's what travellers have asked, with answers from Residence Mona Lisa - L'Ecrin des Neiges staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!”
Joelle849, 11 Apr 2016 | Read review
“If your staying here ask for block A and have a high room as foot traffic echoes throughout building.”
Y209VPmarks, 17 Mar 2016 | Read review
“Super location. If possible find an apartment which is rented privatley and directly by an owner as it will be better supplied and finished throughout.”
BertieBeurton, 25 Feb 2015 | Read review
“The top floor apartments are best (no ski boots overhead) but only one small lift and in peak season this would be a nightmare.”
AmandaC444, 26 Jan 2013 | Read review
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