Hotel Quelle Nature Spa Resort

Hotel Quelle Nature Spa Resort

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Hotel Quelle Nature Spa Resort
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About

5.0
#3 of 6 hotels in Valle di Casies
4.4 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

A source of tranquility. Of diversity. Of joie de vivre.

Let yourself be enchanted of so many new memorable highlights, honoured with the "Holidaycheck Gold Award 2024”, with new Timeless Sky SPA, 8 different pools, 12 saunas, outdoor SPA attractions in the 5.000 m² wellness garden and guided activity program.

Nestled in the fascinating natural scenery of the Casies Valley with a breathtaking panorama to the Dolomites we will show you a great holiday time from a special beautiful and exclusive perspective.

Unforgettable holiday moments with nature & luxury!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Saltwater pool
Plunge pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Game room
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pushchairs
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Gift shop
Newspaper
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Laundry service
Washing machine
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, German, Italian
1,658Review20Q+A3Room tips
Traveller rating
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Detailed Reviews
Passenger63779616455 wrote a review Sep 2023
5.0 of 5 bubbles
If you are looking for a hotel that will nurture your body, mind and spirit then please consider Hotel Quelle. At this nature resort you will expereince the most beautiful evironment, friendliest staff, exceptional food, and a variety of amenities that will heal and enhance your well being. My husband and I stayed for 4 days and I wished we had booked an entire week. We enjoyed riding e-bikes, hiking, swimming, and luxuriating in the many spa expereinces. If you are looking for a "special" expereince to create a memorable time than Hotel Quelle should be high on your list.
Read more
Date of stay: September 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Steinmair, Inhaber at Hotel Quelle Nature Spa Resort
Responded Sep 27, 2023
Dear guest, thank you for your feedback. It was a pleasure welcome you in our hotel. We hope to see you again in our Valley. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SurreyBirder2013 wrote a review Sep 2022
Guildford, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
Whether its by railway or trailway, airplane or caravan, get here if you can!!
This family owned and run spa resort is set high up in the "alps" of Alto Adige, some 3 hours drive from Venice or Verona and is perhaps one of the best hotels that we have stayed in.

it has around 70 rooms and a range of thermal pools, spa facilities and saunas ( most of which are "textile free")

meals are served in a series of medium sized rooms making them quieter than one might expect. Some courses are buffets but most are brought to the table. the range of ingredients and quality and imagination of the cooking was superb

Aside from a stunning location, excellent food and great facilities, by far the biggest attribute is the staff, all of whom seem totally passionate about making your stay as good as it can be. i speak no Italian and little German ( the language of choice in the region) but this stopped no-one from helping us - be they the head concierge or the towel boy by the pool!). moreover , the little touches ( which i will not explain in order not to spoil the surprises!) that occurred from time to time made it clear that owners and staff genuinely wanted to enhance our stay in any way they could.

a truly exceptional hotel, but one which is rarely visited by British tourists - so get here if you can!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Steinmair, Inhaber at Hotel Quelle Nature Spa Resort
Responded Oct 5, 2022
Dear Mr. Simon, thank you for your feedback. It was a pleasure welcome you in our hotel. We hope to see you again in our Valley. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RobDiCastri wrote a review Oct 2023
Abu Dhabi, United Arab Emirates
5.0 of 5 bubbles
Chalet Salena (associated with Hotel Quelle, just a short walk away) was a pristine accommodation with so many nice touches and even better service. The chalet was a dream, but the people were even better. Can't wait to go back!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Steinmair, Inhaber at Hotel Quelle Nature Spa Resort
Responded Oct 19, 2023
Dear Mr. Rob, thank you for your feedback. It was a pleasure welcome you in our sister estabisment Chalet Salena. We hope to see you again in our Valley. We are looking forward to it! Best regards Chalet Salena Sarah Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giorgio D wrote a review Feb 2024
5.0 of 5 bubbles
The best place to spend a romantic weekend. Food, SPA, people and anything else was just perfect!
We were there only one night and regret not having spent more days. Next time we will try during summer.
Definitely I place where to come back in the future.
Read more
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Steinmair, Inhaber at Hotel Quelle Nature Spa Resort
Responded Feb 28, 2024
Dear guest, thank you for your feedback. It was a pleasure welcome you in our hotel. We hope to see you again in our Valley for more days to explore everything better. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daniel argo wrote a review Sep 2023
5.0 of 5 bubbles
If you want to be treated like you are in heaven - go there :)
Perfect hotel, perfect staff, heavenly spa and food. All in the middle of a beiutifull valley.
Waiting for next visit. Hopefully soon. Thank you :)
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuel Steinmair, Inhaber at Hotel Quelle Nature Spa Resort
Responded Oct 12, 2023
Dear guest, thank you so much. It was a pleasure welcome you in our hotel and we are very happy about your feedback. We hope to see you again in our Valley. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ilir Q wrote a review Aug 2017
Tirana, Albania
+1
5.0 of 5 bubbles
We stayed at this hotel for 5 nights and everything was perfect from the check in to thr check out. The hotel is not big, anout 50 rooms and this makes it a perfect place for relax. However we made not sedentary vacation because of the countless opportunities from the excursions and hiking to bicycle tour's including even rafting offered nearby by other tour operators.
Everything was perfect during our stay but I would like to underline the very qualified staff which is (in my opinion) the pillar of the hotel.
Some impressions and tips:

Most impressed by:

- outside and inside furnishing and decorations;
- entrance through the parking;
- the quiet and relaxing atmosphere;
- the way how the staff fulfilled all the request and necessities.

Tips

- During summer and winter peaks the hotel operates throughout direct requests and is not available from online operators like booking or TripAdvisor;
- a big part of the wellness zone is exclusive to adults with most saunas and relaxing areas accessed only wearing nothing. This makes it not a perfect place for groups of friends.
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Date of stay: August 2017
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-Quelle87, Inhaber at Hotel Quelle Nature Spa Resort
Responded Aug 18, 2017
Dear guest, thank you for your feedback. It was a pleasure welcome you in our hotel. Thanks also for the tips. We hope to see you again in our Valley. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eseon wrote a review Aug 2013
Meraker Municipality, Norway
5.0 of 5 bubbles
You can find excellent hotels elsewhere, with spacious and clean rooms, great food, nice spa-areas and even good service. And Quelle has got it all this, but what makes this hotel different and outstanding compared to other 4+ and even 5 stars hotels I have visited is how they make service into an art.
Service is perfect from the moment you arrive until you leave. Always professional, attentive yet relaxed and friendly, never stiff. You really feel welcome everywhere in this hotel. The owner family is always present, greeting guests welcome to dinner, serving food in the restaurant and personally saying Good Bye and Wellcome Back upon departure. Regarding service it is of course most visible in the restaurant and bar areas where we were excellently treated by the staff that served us, but equally important is the "non visible service" from e.g. the staff cleaning the rooms. This was also of the same high quality as the visible service. All we met where fluent in english.

We selected this hotel because we wanted an "all weather resort" because it can rain even in sunny South Tyrol and at Quelle you can be busy from early morning to late night without leaving the hotel. And this is what many guests seem to do even when the weather is fine as it was during our stay.

Let us start from the beginning. The location is in the quiet Gsies valley north of Puster valley which means that it is not in the Dolomites but just north of it. Half an hours drive and you are there. There are good hiking possibilities even in the Gsies valley but we did all our hiking in the Dolomites.
You have your own reserved indoor parking lot free of charge so you have absolutely no problems with your car when you are there. If you are happy to do your hiking in the Gsies valley you do not need the car at all during your stay as the hotel shuttle will take you to your departure point and will pick you up when you are back.
The check-in process is quick and smooth. You are served a wellcome drink while your luggage is taken to your room.
The rooms are very different. We had a mini-suite with view of the pool-area which was perfect for our needs. There is anyway no reason to spend time in the room other than to sleep.
The hotel has what they call a 3/4 pension, which seems to mean half-board if you are out during day-time and have breakfast and dinner and full-board if you stay in the hotel all day and can enjoy the lunch buffet. Food is really excellent from breakfast to dinner. Fresh "more than you can eat" breakfast buffet and fine dining experience for dinner all of our five evenings there. The winelist is exceptional. As non-italian you should definitely take their advice regarding the south tyrolian wines and leave the traditional more well-known wine areas behind.
The hotel have a nice pool and spa-area. I had perhaps expected a larger outdoor pool, the one they have is for "relaxed bathing" not for serious swimming. This is anyway not possible since the pool area is a childrens playground. I like the outdoor whirlpool in the sauna-area. This is not very common.
We never used the well equipped fitness room. The weather was to good for indoor activities. We did our own hiking tours, but it was perhaps a mistake not to participate in the organized hiking tours led by their fitness instructors so it is probably a good idea to join them at least once during your stay.
A few words about the guests. They are of course mainly from Italy, Germany and Austria and there is a pleasant mix of ages, from families with children to couples of all ages. This also helps to create a pleasant atmosphere in this lovely hotel.

Nothing to complain about? Well in fact I had a few small complaints which were not solved but I was given good explanations. First, they do not put on the air-condition during summer which I was told when I asked how to lower the temperature in the room. So if you go there during a heat wave, then expect the temperature to be high in your room. Second, when we came back from our hiking tours in the afternoon there where no free sun-beds in the pool garden. All were occupied from early morning by guests who never left the hotel during the day. Of course they cannot have a sun-bed for each guest but perhaps it is possible to squeeze in a few more. It is of course also the duty of the guests not to occupy the sun-beds with towels when they not use them.

If you go to this part of the south tyrolian alps and want a comfortable stay in a luxury hotel then it is no reason to go anywhere else than to Quelle.
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Date of stay: July 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa H wrote a review Oct 2015
Montreal, Canada
4.0 of 5 bubbles
We had high expectations since my partner and I visited back in 2012 as well and really enjoyed it...

Our only negative observation is that the staff very clearly prioritize German speaking patrons. With Italian or English speaking guests they hardly speak and almost avoid us. This is especially clear in the restaurant.

The place is immaculate, the views are breath taking and the spa and food are to die for!
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Date of stay: October 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GiuliaFarr wrote a review Dec 2019
Sarasota, Florida
5.0 of 5 bubbles
In all of the hotels in beautiful Italy, this has to be my absolute favorite! The amenities, the location, and the cuisine were absolutely amazing! I enjoyed my four days in Alto-Adige immensely and I'm sure that staying at this resort was a large part of it. Even if you are a solo traveler, you will have a great time. I will be returning here in the future!
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Date of stay: June 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-Quelle87, Inhaber at Hotel Quelle Nature Spa Resort
Responded Dec 23, 2019
Dear Mrs. Giulia, thank you for your very great feedback - it would be nice to welcome you again. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie J wrote a review Jul 2017
New York, New York, United States
+1
5.0 of 5 bubbles
Where to start??? I was blown away for every detail is payed attention to with 110%.

I pull into with a gorgeous fountain in the middle of the garage. We are greeted by the Bell hop right away before we even step foot into the hotel, they are there to help. And as soon as we step in we are offered a Welcome Drink!!! Service at its best. And I'm a picky New Yorker. I'm a sucker for good service. I think every hotel needs to send an employee to Quelle so they can learn what real 5 star treatment is.

The saunas, pools, plunges , steam rooms are perfection. There are even shows with aroma therapy in the Saunas, a totally new fantastic experience. At all times there are salts and rose scrub by the steam room. The salt water hot tub heals any tired legs after hiking all day for 9 hours.

Views are gorgeous lush of Green valleys into the mountains and hills. The air is Fresh

The food....... 5 Star times 10000000. The best I've ever had. Herbs & fruits grown right on the property. Huge selections of make your own tea. The pastas, main course, desserts fill your taste buds with the most delicious flavor. Make your own juice every morning.

Our Room!!! Well just look at the pics. A cozy getaway feeling w a balcony overlooking the mountains. The bed was super comfortable.

We rented Ebikes and did some of the scenic hiking trails. Basically had a very active vacation with a lot of relaxing as well. The best escape from a chaotic Manhattan lifestyle.

Oh and on the way out our windshield was even washed with a thank you letter.
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Date of stay: July 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-Quelle87, Inhaber at Hotel Quelle Nature Spa Resort
Responded Jul 12, 2017
Dear Mrs. Stephanie, thank you for your very great feedback on tripadvisor. It makes us happy reading that you enjoyed your stay at our hotel and we hope to welcome you again. We are looking forward to it! Best regards Hotel Quelle***** Fam. Steinmair and the whole staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom M asked a question Sep 2018
Athens, Greece173 contributions190 helpful votes
How close to ski lifts ? Have ski valet/shop on site
Answer from Hotel-Quelle87
Valle di Casies, Italy51 contributions
There is a little ski just 1 km away (with ski valet shop and ski school). We do provide also a free shuttle service to "Plan de Corones" which is 25 km away.
magmaggie77 asked a question Nov 2021
Milan, Italy149 contributions47 helpful votes
Ci sono degli autobus o navette che portano in qualche paese vicino dove trovare un po' di negozi, bar ecc? grazie
Answer from gianpy74fg
Foggia, Italy19 contributions5 helpful votes
Si è presente una fermata per autobus proprio fuori la struttura.
gi0vannic_13 asked a question Aug 2021
Urbania, Italy14 contributions8 helpful votes
Buonasera, l'accesso all'area nudista può essere effettuato con il costume?
Answer from antobz
bolzano244 contributions253 helpful votes
Lo scopo della sauna è quello di sudare eliminando tossine ecc., il costume è in tessuto sintetico, quindi impedisce una corretta sudorazione. Chi frequenta la sauna deve anche sapere come farla correttamente. Mentre per girare in area nudista si può con un telo o l‘accappatoio.
Philipp H wrote a tip May 2019
Dubai, United Arab Emirates9 contributions2 helpful votes
5.0 of 5 bubbles
"Every room is large and offers more then you need or expect"
Read full review
ItalyOz wrote a tip Oct 2016
Rome, Italy55 contributions7 helpful votes
5.0 of 5 bubbles
"Try one of the newly renovated rooms overlooking the gardens"
Read full review
Marcyno wrote a tip Aug 2012
Milan, Italy56 contributions37 helpful votes
5.0 of 5 bubbles
"Do not miss the weekly walk arranged by the hotel to the Uwald Alm. The owners cook traditional dishes in front of you!"
Read full review
Not the right property for you?
There are more places to choose from in the Valle di Casies area.
PRICE RANGE
C$649 - C$950 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quelle hotel valle di casies
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolValle di Casies
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Quelle Nature Spa Resort - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Quelle Nature Spa Resort
Which popular attractions are close to Hotel Quelle Nature Spa Resort?
Nearby attractions include Valle di Casies (0.5 km), Passo Stalle (6.7 km), and Caseificio Waldsamerhof (1.1 km).
What are some of the property amenities at Hotel Quelle Nature Spa Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Quelle Nature Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Quelle Nature Spa Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Quelle Nature Spa Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Quelle Nature Spa Resort?
Conveniently located restaurants include Agriturismo Seiterhof, Regiohof, and Aschtalm.
Are there opportunities to exercise at Hotel Quelle Nature Spa Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Quelle Nature Spa Resort?
Yes, laundry service and a clothes dryer are offered to guests.
Are pets allowed at Hotel Quelle Nature Spa Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Quelle Nature Spa Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Quelle Nature Spa Resort?
The staff speaks multiple languages, including English, German, and Italian.
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