Microtel Inn & Suites by Wyndham Kanata Ottawa West

Traveller (2)
Suite
Room & Suite (16)
Property amenity
Dining (2)
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Fully refundable before Sat, May 4
Breakfast included
C$177
Fully refundable before Sat, May 4
Breakfast included
No prepayment needed
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C$177
Fully refundable before Sat, May 4
Breakfast included
C$144
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#3 of 3 hotels in Kanata
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
This property has identified as Indigenous-owned.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Wifi
Pool / beach towels
Indoor pool
Heated pool
Photo copier / fax In business centre
24-hour check-in
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms

Location

340 Huntmar Dr, Kanata, Ottawa, Ontario K2T 0R8 Canada
4.0
4.0 of 5 bubbles76 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Microtel Inn & Suites by Wyndham Kanata Ottawa West is often appreciated for its clean, modern rooms and the convenience of its location near shopping malls and the Canadian Tire Centre. While many guests commend the friendly service and the overall modern atmosphere of the hotel, some have voiced concerns over room noise, maintenance, and issues with staff responsiveness. The hotel's value is a point of contention, with a number of travelers feeling the rates are high considering the noise disturbances and the less than satisfactory breakfast.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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76Reviews1Q+A1Room tip
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Detailed Reviews
csteeves26 wrote a review Oct 2023
3 contributions
3.0 of 5 bubbles
The location is great for going to the Canadian Tire Centre. It is within walking distance so you don’t have to pay for parking. The room was clean and was restocked on a regular basis. We stayed 7 nights and the price was fair. The only issues we had were the beds aren’t overly comfortable and are kind of stiff so I wouldn’t recommend if you get a sore back easily. Also the breakfasts were absolute trash. Whatever kind of bacon they were trying to pass off whether it be Turkey or chicken bacon was just dry day after day and it was your only option for meat 6 out of 7 days we were there. The eggs were also way below average and the only decent thing at breakfast were the bagels. If you’re looking for a decent breakfast go down the road to the other Wyndham hotel. It has many more options and comfy beds. Just a longer walk to the arena and a little bit more expensive. Noise isn’t too much of an issue here either unless you have somebody running up and down the halls. They had a couple of hockey teams staying at the same time so the place was full of kids running but they usually stopped early enough to not cause a disturbance. The rooms are pretty sound proof if you want your TV a little louder. Besides breakfast and the uncomfortable beds this hotel was nice. The staff were always friendly and willing to answer any questions we had too. We received excellent service at the front desk and by the cleaning staff. Very impressed with them.
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Review collected in partnership with this hotel
Date of stay: October 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Oct 28, 2023
Dear Guest, hank you for taking the time to provide such detailed feedback about your recent 7-night stay at our hotel. We're thrilled to hear that you found our location convenient for attending events at the Canadian Tire Centre, and we appreciate your kind words about our staff and their excellent service. We're also pleased to know that your room was clean and regularly restocked during your stay, and that you found the pricing fair. However, we understand that you had some concerns, which we take seriously and will use to improve our services. We apologize for the discomfort you experienced with the beds. Your feedback regarding the breakfast is valuable, and we will certainly review and improve the breakfast options to provide a more satisfying start to your day. We'll consider offering a wider variety of breakfast items, including more comfortable bedding for our guests. We're grateful for your understanding about the noise levels during your stay, especially with the presence of hockey teams. We're continually working to ensure a peaceful and enjoyable environment for all our guests. Your detailed feedback is essential to us, and we appreciate your suggestions for improvement. We hope that you'll consider staying with us again in the future and experiencing the positive changes we're making. Once again, thank you for sharing your thoughts and for choosing to stay with us. Sincerely, Namarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
matttK7188SY wrote a review Jul 2023
Welland, Canada1 contribution
5.0 of 5 bubbles
The property is new with latest high end items in the rooms and a good breakfast. Internet was very good and the staff are always pleasant. Location was also good in comparison to other hotels, parking was plentifull and is located right across the street from a great mall.
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Review collected in partnership with this hotel
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Oct 3, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Kanata Ottawa West. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, Namrata
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
rogerQ1289WW wrote a review Oct 2023
Peterborough, Canada1 contribution
3.0 of 5 bubbles
How can you train wreck such a great head start? The hotel and room are fantastic. Clean, spacious and well kept. Then I head down to breakfast the next morning and the bacon and eggs are a disaster! The bacon was so overcooked that it turned an orange brown colour. Every piece was seemed to be of uniform shape so it looked like manufactured meat. The eggs were scrambled and my god you have to be a dolt to ruin them. The chef that day was a dolt. They were so overcooked that it was like eating bits of plastic. I chucked it all in the garbage and went for the first fast food chain I could find. So what? If you have time to go somewhere else for breakfast it's fine. If you're on a tight schedule, it's a bad start to the day. Personally, I go to a hotel rather than a hostel for greater comfort and convenience.
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Review collected in partnership with this hotel
Date of stay: October 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Nov 12, 2023
Dear Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our hotel and rooms; it's wonderful to hear that you found them clean, spacious, and well-kept. However, we are genuinely sorry to learn that your breakfast experience did not meet your expectations. We take your comments seriously, and I want to assure you that we are addressing this matter with our kitchen team to ensure improvements are made. We apologize for any inconvenience caused, and we value your insights as they help us enhance our services. We hope to have the opportunity to better serve you in the future and provide an overall exceptional experience during your stay. Warm regards, Namrata
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TTreasures wrote a review Jun 2023
Halifax, Canada3 contributions2 helpful votes
1.0 of 5 bubbles
The hotel does NOT have a pool or spa, just a big concrete room where it may one day go. Room were incompletely serviced (missing amenities) and staffing levels too low. Breakfast is nice with 3 hot items, breads, cereals, yoghurt, and hot and cold beverages. Fruit options consisted of apples and oranges.
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Review collected in partnership with this hotel
Date of stay: June 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John O wrote a review Mar 2023
Sudbury, Canada4 contributions1 helpful vote
2.0 of 5 bubbles
I booked this location because it had a suite large enough for our family, upon checking in we were told that the pool was not open, even though it was advertised. No credit, no refund, didn't care at all. The main reason we booked this place was the size of the room and the pool for the kids.
Read more
Date of stay: March 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: call to see if the pool is actually open
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S7189VKangela wrote a review Oct 2023
1 contribution
1.0 of 5 bubbles
The worse place ever to stay ! Travellers beware !
Went for a family trip for a well deserved break to see the hockey game we stayed at this location due to it being close to the Canadian Tire centre
The room was disgusting
No hot water
Broken wall showing the Toliet pipes
Cracked mirror in room
The bed was not changed at all when we got to the room and there is zero service when you ask the staff for help they are extremely rude… plus access to this hotel is difficult
Read more
Review collected in partnership with this hotel
Date of stay: October 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Oct 28, 2023
Dear Guest, I'm genuinely sorry to hear about your recent experience at our hotel. It's disheartening to learn that your stay did not meet your expectations, and I want to assure you that we take your feedback seriously. Your comfort and satisfaction are our top priorities, and it appears we fell short in several aspects during your visit. I sincerely apologize for the issues you encountered, including the condition of your room, the lack of hot water, and the various maintenance concerns. This is not the standard of quality we aim to provide to our guests, and we are committed to addressing these problems immediately to prevent them from happening in the future. Regarding the service you received from our staff, I am deeply concerned to hear about their rudeness and unresponsiveness. While we pride ourselves on having well-trained and well-behaved associates, this negative comment about our team is disheartening. We will certainly follow up with them to address the issue. Once again, I apologize for the inconvenience you experienced during your stay. We appreciate your business and hope that you will give us another opportunity to provide you with the excellent experience that you deserve. Sincerely, Namrata
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xersis D wrote a review Sep 2023
1 contribution
5.0 of 5 bubbles
I liked staying at this hotel with my family. We were very close to the Canadian Tire Centre that me and brother went to check out. They hotel also included free breakfast which had some of our faves, including pancakes, bacon, apple and orange juice, etc. Unfortunately, we didn't use the BBQ outside the hotel.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Oct 1, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Kanata Ottawa West. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Namrata
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
228elaine wrote a review Aug 2023
1 contribution
5.0 of 5 bubbles
This is a great location for shows at Canadian Tire Centre as well as the Tanger outlet shopping mall. It’s a close drive to lots of restaurants choices and shopping. Easy to reach from the highway and friendly staff on site.
Read more
Review collected in partnership with this hotel
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Oct 1, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Kanata Ottawa West. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Namrata
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
phathi2010 wrote a review Sep 2023
Hamilton, Canada1 contribution
5.0 of 5 bubbles
Amazing place, good staff, clean outside and inside, very comfortable clean rooms and bed. Breakfast was great. The manager/staff lady originally from Zambia was very nice and helpful. We missed the guest appreciation meal. She was very apologetic and offered us snacks and drinks from the snack bar
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Oct 1, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Kanata Ottawa West. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm regards, Namrata
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pfaerberboeck wrote a review Dec 2023
Brooklin, Canada1 contribution
5.0 of 5 bubbles
Hotel is in really good shape, rooms were clean and in good condition. Hotel very close to CTC you can easily walk to/from game/event which is a huge bonus. Complimentary breakfast was nice, service was good, and pool and gym were great.
Read more
Review collected in partnership with this hotel
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Namrata Nidhi, Guest Services / Front Office at Microtel Inn & Suites by Wyndham Kanata Ottawa West
Responded Jan 3, 2024
Dear Guest, Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be in excellent condition and that your room met your expectations for cleanliness and comfort. Being in close proximity to the CTC is indeed a great advantage, and we're glad it added to your overall experience. We're pleased that you enjoyed our complimentary breakfast and that the service, as well as the amenities like the pool and gym, met your expectations. Providing a comfortable and convenient stay for our guests is our priority. We look forward to welcoming you back in the future. Warm regards, Namrata
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John O wrote a tip Mar 2023
Sudbury, Canada4 contributions1 helpful vote
2.0 of 5 bubbles
"call to see if the pool is actually open"
Read full review
Not the right property for you?
There are more places to choose from in the Kanata area.
PRICE RANGE
C$174 - C$238 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawaKanata
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Microtel Inn & Suites by Wyndham Kanata Ottawa West - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Microtel Inn & Suites by Wyndham Kanata Ottawa West
Which popular attractions are close to Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Nearby attractions include Canadian Tire Centre (0.7 km) and Tanger Outlets Ottawa (0.4 km).
What are some of the property amenities at Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Guests can enjoy free breakfast during their stay.
Is parking available at Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Yes, free parking is available to guests.
What are some restaurants close to Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Conveniently located restaurants include Club Red Ctc, Villa Madina, and Lindt Chocolate Shop - Kanata.
Are there opportunities to exercise at Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Microtel Inn & Suites by Wyndham Kanata Ottawa West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Microtel Inn & Suites by Wyndham Kanata Ottawa West?
Many travellers enjoy visiting Pinhey's Point Historic Site (15.3 km) and Canadian Space Services (11.0 km).
Is Microtel Inn & Suites by Wyndham Kanata Ottawa West accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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