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Hotel Hacienda Bacalar

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73 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Stockton, California
Reviewed 3 weeks ago via mobile

Small hotel but great service and very clean rooms,we love the swimming pool which we used every afternoon during our stay,the manager/owner it's a great person always doing he's best to please you and help you as much is possible. We see you soon thanks for the great service keep up the good work

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Helpful?
Thank mijotom
Utrecht, The Netherlands
Reviewed 3 weeks ago

We spend 1 night here as a stop over to our next destination. I don't know what the price is, since we booked a round trip and hotels were included in the price. But the room was rather small as was the bed. It was reasonably clean, but very basic. It is pretty far from town, so you are almost...

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Thank RonaltN
Reviewed 4 weeks ago via mobile

The pool was my favorite part! The rooms were big and clean. Beds are not the most comfortable, but not bad. Most of the staff was very friendly. Good for the price. I was a little off put by them charging for drip coffee in the mornings. Most places seem to offer that complimentary.

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Thank Melissa B
York, United Kingdom
Reviewed 24 October 2016 via mobile

We are budget travellers and this place does well for the money. Staff seem fine with good English if your espanol isn't too good. Rooms are clean and pretty nice with air conditioning and hot water. There is even a little pool we spent the afternoon relaxing at! Get a beer or two from the mini mart at the end...

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Thank Chris W
Liege, Belgium
Reviewed 13 October 2016

It was a nice hotel. We had a big room with 2 single beds and a very nice bathroom. The wifi wasn't very strong in the room but the signal was perfect around reception. There was also a little swimming pool. The room was very clean and the staff was nice and helpful. When we were there, most of the...

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Thank Felie1612
Vineland, New Jersey
Reviewed 24 August 2016 via mobile

Orignally planned to stay 2 nights, left a day early. AC hardly works, a fan is much cooler. Doors have gaps under them so bugs can enter room. WiFi works if your near the lobby only. Rooms are very dirty as well. Beds are extremely uncomfortable. This place will never see me or my family again.

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Thank BPD805
Reviewed 17 August 2016 via mobile

I personally feel (even a an active, sporty individual) that the location of this establishment is way too far from town. The staff were very nice. Pool is adequate and the showers are hot and powerful. The bedrooms are massive with two massive double beds as standard in each - so be mindful of this when booking as a group...

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Thank MMargaretH
Los Angeles, California
Reviewed 19 April 2016

I thought it was worth the money. We had to stop in Bacalar as last minute thiing, and I was happy we did. This hotel has a nice pool behind it, and they gave a continental breakfast. The only complaint I have is that the internet was relatively non-existent.

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Thank Aitiana S
Mississauga, Canada
Reviewed 23 February 2016 via mobile

Price is good. Suggest short stays. Room is clean, everything worked. The outside of the buildings looked nice. The interior is alright, and does not have latest and greatest things. To use hot shower, the hostress will tell you to turn a switch on for a few minutes before hand and to turn it off after use. The bed was...

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Helpful?
Thank Vagabondie
Randlover, Gerente at Hotel Hacienda Bacalar, responded to this review

Thanks for your comments. Our rates do not include breakfast, this light continental is a courtesy. We´ll be improving our rooms in order to get better satisfaction of our guests. Regards.

Reviewed 12 January 2016

The rooms are clean and the bed okay. But the hotel lacks amenities and the rooms are very small. The owners and staff are very friendly and accommodating. The hotel is located about 3 blocks from the lagoon (lake). There are places to stay on the lake that may be more expensive, but have more amenities and better location.

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Helpful?
Thank casamartillo
Randlover, Gerente at Hotel Hacienda Bacalar, responded to this review

Thank you very much about your comments: We are now improving amenities in rooms for our guests, in order to offer the Best Value for the rate. Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hacienda Bacalar is a hotel with a special atmosphere of tranquility that has been created with special interest in the service, cleanliness and comfort for our guests at reasonable rates. Offering additional options that will enrich your visit and stay in Bacalar, one of the 111 magic towns in México. Clean & comfortable rooms, with hot & fresh water in shower, TV cable, Air Conditioner. Parking Lot, Free Wifi in common areas, Swimming Pool, Computer rental, taxi call & Tourist Information. ... more   less 

Additional Information about Hotel Hacienda Bacalar

Address: Calle 10 Mza 15 lote 4 entre Av. 9 y Av. 11 | Col. Centro, Bacalar 77930, Mexico (Formerly Hotel Sol Laguna)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: $29 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Hacienda Bacalar 2.5*
Number of rooms: 17
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Bacalar staff and other travellers.
1 question
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Berea, KY
over a year ago

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Questions? Get answers from Hotel Hacienda Bacalar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is quieter.”
 of 5 bubbles casamartillo, 12 Jan 2016 | Read review
“3rd floor view is amazing”
 of 5 bubbles 366fernandag, 18 Sep 2015 | Read review
“If you have to have strong internet connection, choose the upstairs rooms across from the kitchen.”
 of 5 bubbles Will_in_SoCal, 10 Nov 2014 | Read review
“Best Prices in Town, Really Good Place & Service!! Nice Surprise.”
 of 5 bubbles TommyBalleto, 18 Jul 2011 | Read review
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