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Rancho Encantado

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Rancho Encantado
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750 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Patterson
Reviewed 1 November 2016

We had a wonderful, reasonable package deal. Our casita was lake side with a wonderful view, outside sitting, and lake swings.The place was well maintained. Lake access was wonderful. The new pool was a delightful addition and the spa relaxing. Our breakfasts and dinners were some of the best food we've had in Mexico and we live here. Our package...

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1Thank Marjorie A
Tucson, Arizona
Reviewed 27 October 2016

What could have been a lovely stay in a pretty setting was marred by a three or four young families who allowed their very young children to run everywhere, including the dining area, without any restraint. Kids should be outside playing having fun, but two days of them running and screaming around diners at every meal took the shine off...

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2Thank azjayhawks
New York City, New York
Reviewed 20 October 2016

As a group of friends (couples with young babies), we enjoyed a weekend at Rancho Encantado without having to leave the premises. The grounds are very nice: spread out cabanas, some in the garden and some on the lakefront, a restaurant pretty much open air, a swimming pool and direct access to the lake. Our room was a Suite Laguna...

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2Thank Jutrip
Lake Elsinore, California
Reviewed 20 October 2016

We spent 11 days in the Southern Yucatan with 2 nights at a hotel near Mahahual and 7 nights at Explorean Kohunlich which was fantastic. This trip was to celebrate my Birthday (big round number) and doing what I love most which is exploring and enjoying nature. We wanted to spend our last day and night directly on the Bacalar...

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1Thank Munichchick
Toronto, Canada
Reviewed 18 October 2016

This weekend was a long-planned opportunity to spend time alone together (sounds like an oxymoron) with my significant other. Since neither of us had been there before it was an exciting prospect for us but the reality was even better than advertised. I had asked for sunflowers in the room as a surprise for my GF and Shandel and Pablo...

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3Thank Veganguy
New York, New York, United States
Reviewed 28 September 2016

I liked almost everything about this hotel, if you want a break off from the city, this is one of the best options you will find in Bacalar. It is NOT for partying, so don't expect to be very noisy. The food is good, service is good the staff always helpful. I had a room with lagoon view and it...

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3Thank Vaal C
Mexico City
Reviewed 27 September 2016

Hotel is supposed to be cottages in the rain forest.... Gardens are not well kept; rooms need maintenance. Construction is being done on what used to be gardens with no "camouflaging". We were party of 13 and were kicked out every day, in very rude terms, from jacuzzi, pool, restaurant at breakfast and dinner, as well as dock (even lagoon)....

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Thank RMRMC
Elias S, Director General at Rancho Encantado, responded to this review

Dear visitor, I appreciate your comments and I am sorry to hear that you had some inconveniences during your stay at Rancho Encantado, and I apologize for that, but I ask you to understand that while your party of 13 people, were enjoying their stay, another 40 guests complained about the noise after hours of operation at the jacuzzi and...

Bolzano, Italy
Reviewed 22 September 2016

Not sure this place needs reviews. It's soo beautiful. Ask for a lagoon casita and you will want nothing more. Excellent restaurant, lovely atmosphere, friendly staff, and then the lagoon! Nature at its best.

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2Thank KSTworld
Reviewed 19 September 2016

Everything about our stay was perfect: the room, the food, the service. The lagoon is one of the prettiest places I've ever been to, the water is clear and warm and the boat trip was very entertaining and well explained. The locals are really in love with this place and there is no question why. I would stay here 1,000...

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2Thank Yamile H
Mexico City, Mexico
Reviewed 19 September 2016

First of all Bacalar lagoon is the most beautiful place to visit in Quintana Roo, Mexico and, to make quite an unforgettable experience, this hotel has everything you need for spending a delightful stay. The overall service of the staff is just perfect, also the room, the jungle-cabanas-like facilities, the pools, the harbor, the restaurant, the atmosphere... everything to let...

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2Thank israelrey

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just a little more than half an hour away from the capital city of Chetumal and its airport, and about the same distance to the border with the country of Belize, Rancho Encantado is situated on the shores of the pristine waters of Laguna Bacalar. This area, in the southernmost part of the Yucatan Peninsula, is just at the point of developing as a tourist destination for the eco-minded traveler who seeks escape from the larger, often over-developed areas of the northern part of the Peninsula. ... more   less 

Additional Information about Rancho Encantado

Address: Carretera Federal 307 Km. 24, Bacalar 77930, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: $163 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rancho Encantado 2.5*
Number of rooms: 32
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Also Known As:
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
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Questions & Answers

Here's what travellers have asked, with answers from Rancho Encantado staff and other travellers.
24 questions
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Questions? Get answers from Rancho Encantado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suits are awesome and private”
 of 5 bubbles 401davidz, 6 Mar 2017 | Read review
“Get a lagoon-side room.”
 of 5 bubbles MADPhilOxon, 29 Dec 2016 | Read review
“Rooms close to the street are a bit louder”
  • Twin room
 of 5 bubbles Feride0706, 16 Dec 2016 | Read review
“Pay the extra and book a lakeside casita.”
 of 5 bubbles MARJORIEA746, 1 Nov 2016 | Read review
“Lakeside cottage away from the pool”
 of 5 bubbles azjayhawks, 27 Oct 2016 | Read review
5 of 5