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What a shame shuch a beautyfull place is shaded by the poor service and careless of the owners/management, lets start with the positives which are the less:
Grounds are nice
Food is ok
Allowed to check out at 1;00 pm
Thank Federico C
Response from AluxesBacalar, Marketing at Los Aluxes Bacalar HotelResponded 1 week ago
Thank you very much for your comment. We will consider it
We stayed in the hotel for 2 nights and it we left with the need for more nights!
The food was delicious, sea food and meat were all great.
The place is super well taken care off, the plants and all the surroundings makes you...More
Thank Diego m
Response from AluxesBacalar, Marketing at Los Aluxes Bacalar HotelResponded 2 weeks ago
Thank you for your visit and your comments Diego.
Follow us in our social media:
Facebook: Los Aluxes Bacalar
We slept there for two nights. Right on the lagoon. It has a restaurant and a mini dock with chairs and three swings over the water. The spot sits right across a shallow sand bank a few feet away. We took our baby and were...More
Response from AluxesBacalar, Marketing at Los Aluxes Bacalar HotelResponded 21 June 2017
Thanks for your comments.
We'll waiting for you! Greetings
The hotel and people are nice, but the music was so loud a few doors down that we could not sleep until after midnight sometime. This happened on a Friday and Saturday night. What good is a nice hotel if you can't sleep?
We stopped for lunch and we were in a hurry. We ordered several dishes like fajitas, quesadillas, french fries, drinks and dessert. Everything was delicious. Moises was our server and he was great. The ambiance was relaxed and welcoming. I would definitely recommend this place.