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Beachfront Resort

Traveller (80)
Room & Suite (17)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A tropical seashore setting for Luganville’s only true beachfront resort located just 1.3 kms from town and only 10 minutes from the international airport. Beachfront Resort offers excellent accommodation, 25 rooms in all. Our deluxe bungalows overlook the sheltered waters of Segond Channel and Aore Island. All our bungalows are self-contained, air conditioned and/or fan cooled including en-suite, refrigerator, a kitchenette, insect screens plus toaster and tea/coffee making facilities. Our new lodge is the answer to the budget conscious traveller visiting Espiritu Santo and includes a TV room,fully equipped kitchen, all rooms have their own bathroom and a large undercover outdoor area to lounge around.Beachfront Resort has an excellent bar and restaurant with three dining areas including an indoor restaurant, an under cover outdoor dining area and on the pool deck under the shade of a market umbrella.A newly completed swimming pool is the jewel in the crown and extremely popular with guests. The resort has plenty of open space with coconut and shade trees in a large greenspace area which extends to the high water mark. Plenty of room for a volley ball game or a game of soccer.
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Property amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Babysitting
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Bay View
Mid-range
HOTEL CLASS
152Reviews
106Photos
1Q+A
34Room tips
Traveller rating
  • 77
  • 55
  • 11
  • 5
  • 4
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We have enjoyed our time at the Beachfront Resort. Dave Cross and has staff are very accommodating and the facilities are exactly what we expected. Our bungalow overlooks the ocean, to witness a beautiful sun rise every morning. The pool and grounds are well kept. The food at
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Response from Management259, Owner at Beachfront Resort
Responded 2 weeks ago
Thank you for your very complimentary review. It gives us a great deal of pleasure when a guest appreciates our resort. The concept of Beachfront Resort is to provide comfortable, clean accommodation with the modern conveniences which guests expect. We did not set out to become another accommodation facility full of glass, plastic and modern architecture design features designed to impress. This resort is on Santo, an island which in someway is lost in time where there are villages living a traditional lifestyle as they have for generations. We have not set out to knock people's socks of but to provide professional services to our guests in a place where they will not forget they are in Vanuatu. You got it right when you said "if you are looking for a vintage island life experience this is you island and this is your place." Thank you for your excellent review.
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What a pleasant surprise when we were shown our accommodation for the next 6 days. Spacious, comfortable, and clean, right on the waterfront. For an R & R Holiday this is the ideal location, as it's very quiet and secluded. The huge pool is a fabulous alternative to the beach.
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Response from Management259, Owner at Beachfront Resort
Responded 2 weeks ago
Thank you for your excellent review. We appreciate your comments and are happy you enjoyed spending some time with us. We look forward to your return.
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The resort is great, the position is good, on the beach and near the city (1.5km walk if you need to). The room are extremely clean and people are nice. The place is safe, I left all my diving outside the room with no issues or fear they would get stolen. Would have been nice
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Response from Management259, Owner at Beachfront Resort
Responded 4 weeks ago
Thanks for a great review. Just a couple of points. 1. It is not advisable to leave valuables outside of your room no matter how safe you think it is. Security are good but they cannot be everywhere. 2. Seats and bar on the beach is a great idea but not very practical bearing in mind that we have a fully staffed bar/restaurant with fares and seats on our pool deck. The resort likes to keep our green space and waterfront uncluttered and alcohol free. Thanks for the review and we appreciate your suggestions
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+5
My wife and I are volunteering for a month on Santo and were looking for a place to spend the day on our day off. We thoroughly enjoyed spending the day at Beachfront. All staff were extremely helpful and attentive. The pool was lovely! The grounds are meticulously maintained
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Response from Management259, Owner at Beachfront Resort
Responded Jan. 11, 2019
Thank you for your review. We are pleased you enjoyed out resort. Please come again.
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+2
I truly wish I could give a good rating but sadly my room had bed bugs, which besides being very uncomfortable caused quite a bit of anxiety which put a huge damper on my holiday and will be costly to handle when I get back to Australia as I’ll need to throw away certain items
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Response from Management259, Owner at Beachfront Resort
Responded Oct. 25, 2018
I am the owner of Beachfront Resort and was overseas when your problem with bed bugs occurred. I like to investigate all critical reviews especially ones that score the lowest possible rating which as you know creates a negative opinion and can cost the resort future bookings. I try to bring an objective view to the table but the 4 "terrible" ratings including yours which we have been burdened with over the past 15 years always seem to harbour a hidden personal motive commonly known as "Payback". I have a suspicion it may be in your case "the male owner" who is actually the very experienced and respected resort manager who can be at times somewhat direct and has difficulty tolerating some people and attitudes. Everyone at Beachfront Resort is extremely upset regarding this unpleasant bed bug issue, especially our housekeeping ladies who put their hearts and souls into keeping our rooms and bungalows spotlessly clean for our guests. I have explained to them that it is not their fault that your room had bed bugs as they are pests that travel the World with impunity and are carried in by guests, baggage and other means into even the very best and cleanest hotels and resorts in the World. No one has immunity and every guest or person entering a building whether it be a domestic house. hotel or resort could be a carrier. We have no more chance of stopping bed bugs coming into a resort as we have of stopping the rain. Fortunately bed bugs are very rare in this resort with only 2 reports in 15 years. The first was in 2004 which turned out to be a false alarm and the second in 2018 which has been confirmed and 12 bed bugs were discovered in the mattress lining of your room. The mattress has been burnt, the room and contents fumigated, thoroughly cleaned and taken off line until we are sure there will not be a re-occurrence. I agree that this matter could have been handled more diplomatically, however it is my understanding that the resort manager apologised for the unpleasant experience and promptly relocated you to another room. Reports from staff were that you were happy and cheerful in your new room. I have formed the opinion that this harsh review is due to the disagreement between you and the manager regarding compensation by way of a cash refund. It is the policy of this resort to do everything we can in order to keep our guests happy but compensation and cash refunds is not included in that policy. The resort manager advised me that he eventually gave you a refund to settle the issue. I think most if not all resort owners or managers in Vanuatu would have the same opinion regarding the issue of compensation. Lastly I wish to point out that your comment regarding mosquitos getting into rooms easily is incorrect. All rooms have insect screens and the only way a mosquito can get into a room is if the door is left open. Don't bring a mosquito net unless your going camping in the bush. It is silly to suggest that guests should bring a mosquito net to a resort or hotel. I apologise for your unhappy experience and I thank you for your kind comments regarding our staff and the resort itself however I think your expectations of this resort providing "significant compensation immediately" and vowing to you that it will never happen again are somewhat unrealistic.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementBeachfront Resort
Dolphin air conditioned room
Photo provided by managementBeachfront Resort
Manta air conditioned room interior
Photo provided by managementBeachfront Resort
Manta rooms 10 & 111
Photo provided by managementBeachfront Resort
Starfish room 23
one of the bungalows
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Yes there are several options. By early September construction should be finished on our Dive and Fishing Section which can offer a wide selection of boating adventures at the resort. In the interim you can book fishing trips through the resort or contact Santo Dive and Fishing.
0 votes
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"Ask for a room with a view. (Most of the rooms have a view)"
"If you can stay in a Beachfront bungalow"
"We had Starfish Family Room with Aircon, # 20. We would stay in this room again. If you wanted a more private experience, go for a bungalow."
"Further away from the pool the rooms are quieter. Or you can join in the fun and have a drink by the pool!"
"the bungalows near the water are the best! (but further from the pool)"
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PRICE RANGE
US$52 - US$95 (Based on Average Rates for a Standard Room)
LOCATION
VanuatuEspiritu SantoLuganville
NUMBER OF ROOMS
27
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