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Ascot Hotel

80 reviews
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Traveller (21)
Room & Suite (4)
Dining (1)
Overview
  • Excellent34%
  • Very good32%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“grant avenue”(4 reviews)
“love this hotel”(2 reviews)
“enjoyed my stay”(3 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)Write a Review
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All reviewsgrant avenuelove this hotelenjoyed my stayrooms were cleanbalconypeetnoisejoburgjessesparamenitieshoughtonkeysuburbcleanlinesscomfortsecurity
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1 - 5 of 73 reviews
Reviewed 1 week ago

Noisy and small rooms that are outdated. Staff however are friendly, professional and helpful. Surroundings made me feel a bit unsafe and parking is either in the street or in a really uncomfortable basement to get in and out.More

Review collected in partnership with this hotel
Thank 134eileenm
Response from asc0th0tel, General Manager at Ascot HotelResponded 1 week ago

Thank you for your review. We have made contact telephonically and as mentioned, to offer our sincerest apologies for your experience would love to make it up to you by offering a complimentary night at our hotel (B&B) We look forward to hearing from you...More

Reviewed 6 November 2017

We were advised this hotel by friends from Jo'burg, telling us how cute this "Boutique hotel" was. What a deception ! The rooms are large and the beds comfy, but the management has no idea of what customer service is : when asked in advance...More

Thank Julia S
Response from asc0th0tel, General Manager at Ascot HotelResponded 7 November 2017

Dear all Thank you for your review on our hotel. We apologise for the horrible cockroach incident - we have actually not experienced that at all - and hope that when you had the incident you were properly assisted, which I am sure you were...More

Reviewed 2 November 2017

Ascot boutique hotel is a cozy hotel at a good rate and is situated off Grant Avenue Norwood which is a central location for restaurants, coffee shops and other stores. It is also easily accessible to the 2 main highways in Johannesburg and makes driving...More

Review collected in partnership with this hotel
Thank ronaldw435
Response from asc0th0tel, General Manager at Ascot HotelResponded 7 November 2017

Thank you for your lovely review. You have been guests of ours for many years and we hope that you continue to enjoy your stay with us - your home away from home. All the best for 2018 and we look forward to welcoming you...More

Reviewed 11 October 2017

Super star hotel. Located in market area. Secure Car parking. Extremely clean rooms, linen, towels and bathroom. Cheerful and friendly staff. Very reasonable priced in-house restaurant. Lively West African music on certain days.

Thank Money C
Response from asc0th0tel, General Manager at Ascot HotelResponded 19 October 2017

Thank you for your lovely review We are so glad you enjoyed your time at our boutique hotel and we look forward to welcoming you back soon All the best The Ascot Team

Reviewed 27 September 2017

The room was clean and spacious - so was the bathroom. Breakfast seemed limited. Street is noisy so carry ear plugs. Service from staff was good except for them vacuuming early in the morning so not allowing you to sleep in

Review collected in partnership with this hotel
Thank adhir25
Response from asc0th0tel, General Manager at Ascot HotelResponded 17 October 2017

Thank you for your review. We apologise for the noise coming from our housekeepers. They are not supposed to vacuum until around 9 or 10 in the morning. We take all of our guests comments very seriously thanks again The Ascot Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Casino Hotel in Greater Johannesburg
#37 Spa Hotel in Greater Johannesburg
#80 Luxury Hotel in Greater Johannesburg
Room types
Non-Smoking Rooms
Details
Price range
US$65 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Casino Hotel in Greater Johannesburg
#37 Spa Hotel in Greater Johannesburg
#80 Luxury Hotel in Greater Johannesburg
Room types
Non-Smoking Rooms
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Traveller (21)
Room & Suite (4)
Dining (1)
Questions & Answers
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creek222
16 May 2017|
Answer
Response from creek222 |
We were not able to add the rest of the email address to the question above because Tripadvisor's site does not allow for HTML or website links to be included, however, in our email to the Ascot, we did have the proper... More
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Room Tips
"Rooms with city view is a perfect one"
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"I booked accommodation in January for my stay from 14/04/2017 to 17/04/2017. I was told that Field Security..."
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"the rooms at the back have balconys but the view is just of the main street so not great"
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"Room for two people, with only one suitcase sideboard."
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