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    Sugar Palm Grand Hillside

    1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$102
    US$46
    SAVE US$56
    US$102
    US$46
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    US$102
    Traveller (1109)
    Room & Suite (383)
    Pool & Beach (141)
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    Overview
    • Excellent38%
    • Very good44%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “heaven bar” (7 reviews)
    “grand pool” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness centre
    Concierge
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Chanalai Garden Resort
    1,051 reviews
    #12 of 56 hotels in Kata Beach
     
    Chanalai Romantica Resort
    721 reviews
    #7 of 56 hotels in Kata Beach
     
    Novotel Phuket Kata Avista Resort and Spa
    2,461 reviews
    #6 of 56 hotels in Kata Beach
     
    Kata Beach Resort and Spa
    1,522 reviews
    #27 of 56 hotels in Kata Beach
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (987)
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    1 - 5 of 508 reviews

    Reviewed 1 week ago via mobile

    I am returned guest from last year stay in Sugar Palm but this time, I find the room require a bit of touch up. Can see fall off or faded paint. No complaint on staff services. Glad to see that Sugar Palm is keeping the...More

    Thank WSWong1
    Response from SugarPalmGrand2015, Manager at Sugar Palm Grand HillsideResponded 1 week ago

    Dear Mr. Wong First of all thank you for staying with us and for giving us another opportunity to express our hospitality. We do appreciate your feedback as we are aiming for improvement and better ways to serve you and other guests of Sugar Palm...More

    Reviewed 2 weeks ago via mobile

    Sadly this trip Sugar Palm disappointed us. The hotel is rundown. Staff looked very tired but were still pleasant. Rooms and general area needs maintenance and cleaning. Huge crack in elevator mirror unattended, hazardous. Breakfast spread was minimal and uninviting. I understand its low season...More

    Thank Nesa R
    Response from SugarPalmGrand2015, Front Office Manager at Sugar Palm Grand HillsideResponded 2 weeks ago

    Dear Nesa R, First of all, thank you for choosing to stay with us and gave us again the opportunity to show our hospitality. We appreciate you pointing out your concerns regarding in areas that we needed to pay attention to and we will try...More

    Reviewed 2 June 2017 via mobile

    The location was perfect. Close to restaurants, shops and the beach. Loved walking down to dinner every night. The local Phuket bus stops close by also. The rooms were very clean. We had a balcony with ocean view. Loved sitting here in the afternoon, listening...More

    Thank Stephanie_sydney
    Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand HillsideResponded 7 June 2017

    Dear Valued Guest, Thank you so much for the great feedback! Our team is delighted to know it was a perfect location for your holiday. We hope to have the opportunity to serve you again in Sugar Palm Grand. Please feel free to reach me...More

    Reviewed 29 May 2017 via mobile

    Another trip to SugarPalm Grand and another fantastic holiday. A big thank you to Michael, Julie and their staff. Nothing is too much of a problem. The hotel is getting on in years but the plans they have should see it become a premier hotel...More

    Thank Lucky33611
    Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand HillsideResponded 1 June 2017

    Dear Valued Guest, Thank you for choosing to stay with us again and for taking the time to write this great review. We are all happy that you had another fantastic holiday. It will be a pleasure to serve you again in Sugar Palm Grand....More

    Reviewed 23 May 2017 via mobile

    After a long tedious search we finally by pure luck came across the sugar palm,,, what a wonderful place,, the staff were exceptionally friendly and helpful and we felt right at home... The rooms are very spacious with a huge double bed and lots of...More

    1  Thank stuart i
    Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand HillsideResponded 1 June 2017

    Dear Valued Guest, Thank you for writing a positive review about your stay. Our team members are delighted to know you had a wonderful holiday. It will be a pleasure to welcome you back in Sugar Palm Grand. Please feel free to reach me at...More

    Chanalai Garden Resort
    1,051 reviews
    #12 of 56 hotels in Kata Beach
     
    Chanalai Romantica Resort
    721 reviews
    #7 of 56 hotels in Kata Beach
     
    Novotel Phuket Kata Avista Resort and Spa
    2,461 reviews
    #6 of 56 hotels in Kata Beach
     
    Kata Beach Resort and Spa
    1,522 reviews
    #27 of 56 hotels in Kata Beach
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$53 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Spa Hotel in Kata Beach
    • #12 Luxury Hotel in Kata Beach
    • #13 Romantic Hotel in Kata Beach
    • #14 Family Hotel in Kata Beach
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, ACCOR, Asiatravel.com Holdings, Ctrip TA, Travelocity, Cancelon, getaroom.com, TripOnline SA, Hotwire, HotelQuickly and Evoline ltd so you can book your Sugar Palm Grand Hillside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Phuket >
    • Karon >
    • Kata Beach
    • Also Known As
    • Sugar Palm Grand, Hillside Hotel Kata Beach ,
    • Sugar Palm Grand Hillside Kata ,
    • Sugar Palm Grand Hillside Phuket/Kata Beach, Thailand
    Add Photo Photos
    Traveller (1109)
    Room & Suite (383)
    Pool & Beach (141)
    Dining (33)
    Hotel & Grounds (655)
    Bathroom (52)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    glecy85
    18 June 2017|
    AnswerShow all 4 answers
    Response from SugarPalmGrand2015 | Property representative |
    Dear Valued Guests, There is always a taxi fare difference depending on where you are. To answer your questions the fair price is at 1,000 Baht or more. Timing is also needs to be considered as well. Daytime rate and night... More
    0
    Votes
    windy w
    17 June 2017|
    AnswerShow all 3 answers
    Response from SugarPalmGrand2015 | Property representative |
    Dear Valued Guests, Thanks for your inquiry. Jacuzzi Rooms has its Jacuzzi in the balcony. We have separate shower inside the room.
    0
    Votes
    SarahLaBear
    10 January 2017|
    AnswerShow all 2 answers
    Response from Redwan A | Reviewed this property |
    I used Alex's minibus service as an airport shuttle as well as to take city tours. Friendly guy. He's rated pretty high on TA. You can WhatsApp him. Search for "Alex Taxi Phuket & Tour" on tripadvisor.
    0
    Votes
    Room Tips
    "Always try and get a pool access room. The extra cost is worth it."
    Read review
    "Insist on genuine Double Bed when booking."
    Read review
    "I think you would get a better view in the higher up rooms, and a lot of the rooms have a swim up pool, which..."
    Read review
    "The swim up pools seemed a bit pointless because of the other pools around them and the are all overlooked."
    Read review
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