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ibis Phuket Kata

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ibis Phuket Kata
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608 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Windlesham, United Kingdom
Reviewed 3 weeks ago

We only stayed for one night so it could have just been bad luck but the walls were paper thin and the night we stayed there were doors slamming all night, people talking loudly in the corridors and there was even some drunk idiot yelling at 3 o'clock in the morning - we had to leave to catch a flight...

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Helpful?
Thank Kimberley T
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Kimberley T, Thank you for taking your time to share your experience. Please accept my apologies for the issue with the noise. I understand the inconvenience of noisy neighbors. Rest assured that our reception & security team is available 24/7 to assist in dealing with any noise disturbance. At ibis our goal is to provide comfortable accommodation & friendly...

Reviewed 4 weeks ago via mobile

I've been in the phuket area for 2 weeks now. Stayed in two different smaller hotels. The beds were like concrete. Didnt sleep well it was that bad. I thought to stay away from chain hotels but i was wrong. Best bed, more access to food options at night, more action for a solo traveler. Perfect location for kata beach...

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Helpful?
2Thank Brad W
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Brad W, Thank you for your review and recommendation! It is a pleasure to read that you enjoyed your stay and found it to be value for money. We look forward to welcoming you back in the near future! Sincerely,

Reviewed 4 weeks ago via mobile

Before I sound critical, there's nothing wrong with this place, it is just inadequate everywhere. The price just doesn't match the feel. Breakfast is good, but be prepared for them to run out of something. Every morning something will be out. Bowls or glasses or mugs or your preferred fruit etc - this is because it's a 250 room complex....

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Helpful?
Thank DRMarsicano
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear DRMarsicano, Thank you for taking your time to share your experience. It is a pleasure to know that in general your experience with us was positive. At ibis, our goal is to offer comfortable accomodation & friendly service at competitively low price. Should you be in need of economy accomodation in Kata Beach, we would be delighted to welcome...

Reviewed 3 February 2017 via mobile

Waste of time to stay here. It's worth half the value that they charge. I was made to move rooms mid stay... and I ended up in a room with aircon barely working and a room so small there is NOT a single place that will fit a laptop on it!!! Service is non existent. The breakfast is woefull. So...

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Helpful?
Thank Matthew C
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Matthew C, Thank you for taking your time to feedback on your experience. At ibis, we indeed offer limited amenties in exchange for competitively low price. While our brand is fit for budget conscious travellers, we understand that all travellers have differed needs. At the arrival, you were offered an option of complimentary upgrade to larger Family Room for...

Reviewed 18 January 2017 via mobile

The rooms and facilities were good for the price. Rooms and hotel areas were all very clean. The doors and walls are not adequately sound-proofed so noise from the street, adjacent rooms, and hallway would get frustrating at times. I would be woken in the middle of the night by guests returning from a big evening out. I would recommend...

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Helpful?
2Thank Samuel W
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Samuel W, Thank you for a positive review of our hotel! We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels...

Mumbai (Bombay), India
Reviewed 12 January 2017

Six of us stayed at Ibis for 6 days during Christmas. The experience was very good since the hotel staff is quite helpful. The rooms are budget sized so don't expect a huge room, but all of them come with a balcony either over looking the swimming pool or the road. The swimming pool is clean and helps one relax....

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Helpful?
2Thank Sudipto K
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Sudipto K, Thank you for an overall positive review of our hotel. We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, the design of the rooms and the friendliness of our staff! It is unfortunate to hear that there was miscommunication...

Huddersfield
Reviewed 7 January 2017

Spent 6 nights here over the New Year. Have never stayed in an In US for more than 2 nights. This In US is set up as a family holiday hotel as it has a good pool area and a Scottish walk to the beach, which is a good beach. The hotel provides a free shuttle bus if neeed. The...

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Helpful?
Thank HuddersfieldMartin
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear HuddersfieldMartin, Thank you very much for a positive review of our hotel! We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, the cleanliness of the rooms and the friendliness of our staff. We look forward to welcoming you back! Sincerely,

Munich, Germany
Reviewed 4 January 2017 via mobile

Nice hotel and very cooperative managers. However, this needs to go to next level. I had a problem with hotel charging deposit after paying rent and advance breakfast. Deposit returns on credit card after two weeks - and this for business gold member- not cool. Rooms are good but have bugs (ants). Also got too many bug bites. Nice swimming...

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Helpful?
Thank OutandaboutEU
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear samirn2016, Thank you for being a loyal Le Club AccorHotels Gold member. I will make sure to share your comments with our management team. Rest assured based on valued feedback we constantly look for ways to enhance our services. Please accept my apologies if our staff failed to explain deposit procedure clearly. We do in fact keep deposit to...

Reviewed 4 January 2017 via mobile

If you are in Kata I recommend this hotel. The location is perfect, the beach is 5 minutes walking and there are several restaurants, travel agencies and shops around. The room was small but clean. Breakfast was ok, although a bit poor in assortment. Nice swimming pool with the chance to have a massage right next to it at a...

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Helpful?
Thank Martina B
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear Martina B, Thank you for a positive review of our hotel! We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Sincerely,

Warsaw, Poland
Reviewed 3 January 2017 via mobile

This place is like hotel in Moscow. Even staff talks to you in Russian. Unique "Thai" experience. Helpful reception and house keeping nice bright rooms. Never again, but hey, it is cheap and clean. Beware :)

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Helpful?
Thank WojKas
Raphael H, General Manager at ibis Phuket Kata, responded to this review

Dear WojKas, Thank you for taking your time to feedback on your stay. It is apleasure to know that our reception staff were helpful and our cleaning was up to the standard. At ibis we aim to provide friendly, standard service at competitively low price. We would be delighted to welcome you back!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Looking for top value Phuket accommodation Bright, light filled and modern. Trendy, fresh and fun. Ibis Phuket Kata sits fiveminutes from the clear waters of Kata Beach. The hotel is ideal for families and couples alike with shopping, dining and nightlife just moments away. 258 rooms, 24 hour service, snacks and drinks. Surf, swim or soak up the sun in this friendly oasis - the perfect hideaway when relaxation is at the top of your list. ... more   less 

Additional Information about ibis Phuket Kata

Address: 88/8 Kata Road | Karon, Mueang Phuket, Kata Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: $37 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Phuket Kata 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Ibis Phuket Kata Hotel Kata Beach
Ibis Phuket Kata Kata Beach, Thailand
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Questions & Answers

Here's what travellers have asked, with answers from ibis Phuket Kata staff and other travellers.
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Questions? Get answers from ibis Phuket Kata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the swimming pool are better since it doesn't overlook the road.”
 of 5 bubbles sudiptok2017, 12 Jan 2017 | Read review
“Requests a room away from family rooms”
 of 5 bubbles HuddersfieldMartin, 7 Jan 2017 | Read review
“Try to get a room overlooking the pool, which is the quieter side of the hotel”
 of 5 bubbles davidgI5713SQ, 21 Sep 2016 | Read review
“beach side of view is ideal”
 of 5 bubbles nigely617, 15 Jun 2016 | Read review
“Prefer pool side rooms for best view.”
 of 5 bubbles atulpendse, 11 Mar 2016 | Read review
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