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Chanalai Garden Resort

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901 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Reviewed 13 June 2016 via mobile

We stayed here for only two nights in our way to another island. I give it four stars because it is of that caliber for a hotel - breakfast was decent, pools were beautiful, room was clean. However, if I booked this as a full on honeymoon I would be disappointed. As a resort, it's a little too much hassle...

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3Thank Michelle D
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Michelle D, Greetings from Chanalai Garden Resort!!! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Garden Resort, Kata Beach - Phuket’. We noticed your feedback regarding to the staffs concern, but we would like to sincerely apologize for the inconvenience caused to...

guangzhou
Reviewed 13 June 2016

the hotel is nice with two swimming pool. The staff are friendly. lt's located close to the Kata beach. But it's quite far from the airport, not convenient, which cost much to go to the airport. besides, the room is small!

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Helpful?
Thank 82,646,802
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear 82646802, Greetings from Chanalai Garden Resort!!! Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcoming you again soon at Chanalai Garden...

Nottingham
Reviewed 12 June 2016

I apologise but I am going to go on a bit!!! We have been holidaying in Thailand for the last 27 years and this is the first time we have been disappointed. I am perfectly fit but my husband has minor walking difficulties. We were advised that this hotel was " on the flat" by our local Thomsons holiday adviser...

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Helpful?
1Thank Peniludez
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Peniludez, Greetings from Chanalai Garden Resort!!! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Garden Resort, Kata Beach - Phuket’. We noticed your feedback regarding to the assistant during you arrive and for check-in time (2 PM) but we would like to...

Perth, Australia
Reviewed 12 June 2016

Probably more aimed as a couples place, however was good with friends too. Easy walk to kata beach (much better than Patong beach) and close to enough shops and food for anyones liking. The rooms were good and well serviced, staff were friendly and helpful. Improvements could be a free shuttle service to the main part of town.

Review collected in partnership with this hotel
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Thank Sid A
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Sid A, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We...

Singapore, Singapore
Reviewed 9 June 2016

My husband and I visited Phuket from 27-May-2016 to 30-May-2016. It was our first time to Phuket. The timing of this trip was a little unfortunate because most of the time it was raining, and sometimes heavily. We had mixed feelings about this hotel. The service was good. They really tried to do check-in as early as possible. (there is...

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Helpful?
Thank Soe Myat M
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Soe Myat M, Greetings from Chanalai Garden Resort!!! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Garden Resort, Kata Beach - Phuket’. We noticed your feedback regarding the location of the resort and your room and we would like to sincerely apologize...

Moscow, Russia
Reviewed 8 June 2016

Didn't like the workers, breakfasts, room cleaning service and the view. They try to be friendly but always trying to trick you in very stupid way and if something goes wrong pretend that dont understand english. Road is right in front of the rooms and people from the other side see everything what happening in your room.

Review collected in partnership with this hotel
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1Thank Mikhail K
Moscow, Russia
Reviewed 5 June 2016

I together with my wife stayed at Chanalai Garden Resort on 28/05 - 05/06, 2016. Room 2207 was perfect: very clean with regulated a/c and safe box. Excellent breakfast, absolutely reliable and very friendly staff. I am sure I will stay at thisd hotel again.

Review collected in partnership with this hotel
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Thank Alexander F
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Alexander F Greetings from Chanalai Garden Resort!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look...

Reviewed 5 June 2016

We booked a garden view deluxe room and was pleasantly surprised by the view from our room. As we arrived late at night, we did not take a look at the view from our room but was pleasantly surprised when we woke up the next morning to see the sea right from our hotel room. The pool bar was one...

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2Thank Chermaine L
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Chermaine L, Greetings from Chanalai Garden Resort! Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcome you back soon. Best regards,...

Sunshine Coast, Australia
Reviewed 3 June 2016

We were looking for a place just to chill and relax for a week after 2 months of non stop travel. The off season rates in this hotel were great value and the facilities just what we wanted and exactly as advertised. As we knew the weather was not great so we totally enjoyed everything the hotel had to offer....

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Thank Gavinjustbeing
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Gavinjustbeing, Greetings from Chanalai Garden Resort!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look forward...

Cerritos, California
Reviewed 3 June 2016

Such a cute and romantic hotel located near the beach and lots of shops and restaurants!! Hotel is about a 5 minute walk to the beach. The only bad thing is that you have to go through an alley (which looks a bit shady), so we avoided walking through there at night. The buffet breakfast included eggs made to order,...

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1Thank elizabethg22016
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear elizabethg22016, Greetings from Chanalai Garden Resort!!! Thank you for taking the time to share you experience. Your compliments come as a welcome endorsement of the quality of our resort and act as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcoming you again soon at Chanalai Garden...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 

Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: $21 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets and Sabre Hospitality Solutions so you can book your Chanalai Garden Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach, Thailand
Hotel Style:
#7 On the Beach Hotel in Kata Beach
#14 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Garden Resort staff and other travellers.
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Questions? Get answers from Chanalai Garden Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms have great views of the sea.”
  • our spacious room looking out to the balcony, with sea views.
  • This room is one flight of stairs to the family pool.both pools have a bar.
 of 5 bubbles sfoley214, 17 Feb 2017 | Read review
“Building 2 is Pool Side. Building 3 (top floor) has great views over Kata Beach.”
 of 5 bubbles SJS1957, 8 Feb 2017 | Read review
“Top floor above pool room 1101 I think - on the corner fantastic views and sunsets.”
 of 5 bubbles Suered, 7 Feb 2017 | Read review
“The higher the level, the better the view.”
 of 5 bubbles tonyaw2017, 5 Feb 2017 | Read review
“Ask for building 2 floor 4”
 of 5 bubbles ArieB215, 4 Feb 2017 | Read review
5 of 5