Post Alpina - Family Mountain Chalets

Post Alpina - Family Mountain Chalets

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Panorama of the Carpe Diem Suite at the Post Alpina - Family Mountain Chalets
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Post Alpina - Family Mountain Chalets
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About

#1 of 2 hotels in Versciaco di Sopra
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Post Alpina 4-star superior Chalet is at Versciaco near San Candido. Situated right next to the Monte Elmo ski lifts, its position makes it an extraordinary paradise for cyclists, mountain bikers, downhill and cross-country skiers, hikers and for families in general.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Game room
Babysitting
Electric vehicle charging station
Wifi
Fitness / spa changing rooms
Sauna
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Hiking
Ski rentals
Skiing
Bicycle tours
Entertainment staff
Patio
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pushchairs
Pets Allowed ( Dog / Pet Friendly )
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Umbrella
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Fireplace
Private balcony
Room service
Safe
Kitchenette
Cable / satellite TV
Bathrobes
Seating area
Separate living room
Sofa
Telephone
Dishwasher
Microwave
Refrigerator
Stovetop
Flatscreen TV
Room types
Mountain view
Pool view
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Family
Trendy
Languages Spoken
English, German, Italian
LICENSE NUMBER
021077-00000970, IT021077B4WLZQNT7B
Traveller rating
  • 1,046
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  • 14
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
AndreaVa_TS86 wrote a review Jan 2025
Trieste, Italy
+1
5.0 of 5 bubbles
For the second year we are guests in this hotel.
The structure is made ad hoc for adults and children.
It is equipped with all comforts and attentions. Extremely clean, accessible.
The staff, from the owner to the staff in charge of tidying up the rooms, is of a courtesy and kindness out of the ordinary.
The cuisine (for those who opt for half board) is worthy of a Michelin star or little away. Everything is designed to make parents relax and entertain children. The location is unique, with direct access to the ski fields and, from there to the lifts of Mount Elmo.
The price is expensive but definitely worth it.
Every year it weeps my heart when I leave.
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Automatically translated
Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KikiDeMarco wrote a review Oct 2023
Tampa, Florida
Hotel's Favourite
5.0 of 5 bubbles
The management of this hotel couldn’t be any nicer. They genuinely cared about their guest experience and I won’t bore you with the countless times I saw them show compassion towards myself and other guests just take my word for it. The staff followed that lead. The rooms were the cleanest I have ever experienced staying in a hotel and believe me when I say I check for dust behind dressers and under beds to see how well the rooms are cleaned.
This place is geared towards families with small children. They have everything a kid could ever want including pool toys and safety swim arms if you forgot your own. The playground so close to dining area which made it easy when they were done to go outside.
Our kids loved this place!
My picky traveler side comments which you can discount just laugh if you disagree:
Tyrollean food is not our favorite but they have a selection of meats, cheeses, and fruit along with salads which gave us other options. This is unavoidable in this area. I think?
We wish the pool was open later (closes at 7 pm) and the spa window was also too short for our liking. It opens late and closes early. I would have loved to use after kids went to bed. I guess this is good for sleeping children but bad when your child still wants to swim after dinner. The childcare was great but my children were bored with it after the 2nd day so we couldn’t get them to go back. Big bummer! They are 5&6 and felt to many babies were in there. It would have been nice to see this separated toddlers and babies away from young children. I guess it would be like a teenager having to play with kids my age. The dining room was stuffy hot and we wish they would have opened the doors to let beautiful fresh air in. There was also no outside dining option for dinner which was a total disappointment for the summer weather. Maybe due to flies inside but they could get some sort of screens and open the sliders. Maybe it’s just because I’m American and Europeans don’t mind being sweaty eating. We would also have Amazon”ed” a fan before our stay for the room. There is no a/c and some nights no breeze or cross ventilation. I don’t like sleeping hot and sweaty either. The beds were a little hard like Japanese hard which is also not the most comfortable thing for me. I asked for an extra comforter to get more padding. These would be the only reason we will try another place when we return. If our review was soley based on hospitality we would come here again and again!
This is also why I give 5 not to bring down a rating because maybe I’m just too picky with above comments.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Pool and spa close at 6 or 7 pm Spa opens late morning Order a fan in summer from Amazon to be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets
Responded Dec 12, 2023
Dear KikiDeMarco Thank you very much for the greatfeedback. We are glad that you have spent relaxing time here with us! We hope to see you soon again here, wishing you all the best Family Wachtler & the Team of the Post Alpina - Family Mountain Chalet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chiara V wrote a review Feb 2024
5.0 of 5 bubbles
Fantastic!!!
If you are looking for relaxation and comfort within everyone's reach, even children, this is the ideal place.
Strong points: beautiful rooms, excellent cleanliness throughout the hotel, directly on the slopes, as soon as you leave you find yourself in front of the slope where the children have lessons and just beyond the cable car that connects all the facilities.
Exceptional mini club, my girls (4-10 years) had a great time, they really organize lots of things and above all super opening hours from 9am to 10pm with the possibility of having the children have lunch and dinner with them (I didn't use it), professional and very nice.
Sublime cuisine, compliments to everyone in the kitchen because everything was excellent, my little daughter really appreciated the small area reserved for both breakfast and dinner to serve herself. TOP!
The only advice, in my opinion, is the price of water (since it is not included in the half board at dinner it is questionable but paying 4 euros per bottle seems excessive to me)
For the rest everything is perfect, small internal swimming pool with few deckchairs and seats available but the external one is enchanting....
Stunning adult SPA!
Overall an excellent structure, a stone's throw from San Candido, we hope to see you again soon....
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Google
Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nomad02634388227 wrote a review Jan 2024
4.0 of 5 bubbles
The Post Alpina is a very good address for families (especially with small children) to spend a comfortable ski holiday.

We particularly liked:
- The direct location on the piste and the beginners' slope is extremely practical
- Everything is particularly easy to organize, as all services are offered in-house: ski rental and service available directly in the hotel, the partner ski school comes to the hotel for registration
- Friendly hosts
- Well-trained, committed and friendly staff; everyone was particularly nice to our children
- Very good food, also for the children
- Kids club on the ground floor in the immediate vicinity of the bar and restaurant and not, as is often the case, somewhere in the basement and far away from the rest of the building's infrastructure

We have the following small points of criticism (complaining at a high level):
- The inside entrance to the pool is a bit small, in particular there is a lack of places to lie down (the room is simply very small)
- The employee at the ski rental shop was the only one who didn't seem motivated, e.g. we parents had to check the fit of the equipment ourselves, like with a ski helmet (we're used to it differently)
- The lighting in the rooms is sometimes too weak, and there are also a few areas in the restaurant that are too dark (we swapped our table because of this, but this was no problem)

Overall, we were very satisfied and would like to come back again.
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Google
Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Für alle Familien mit kleinen Kindern, die nicht schulpflichtigen Kinder haben, sind die...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fab02 wrote a review Aug 2023
Bari, Italy
5.0 of 5 bubbles
Excellent family hotel set in the splendid scenery of the Alta Pusteria Dolomites.
The location is perfect for taking advantage of all the opportunities that this area offers to tourists, adults and children (the cycle path to Lienz and the ski lifts to Mount Elmo are right in front of the hotel, San Candido is only 5 minutes by car while Lake Braies can be reached in 1520 minutes).
The extremely picturesque structure is small and rather intimate: it consists of a main building, where all the basic services are located, and some chalets arranged in a semicircle around a pleasant heated swimming pool (both internal and external).
However, the spaces are a little limited: in the afternoon hours the pool can be a little too crowded and it is not always easy to find free sunbeds. The reception, bar and restaurant are all located within a single space and the kids' club is just a few meters away.
The initial feeling is a bit claustrophobic and not entirely positive but as the days go by you realize that what at first might have seemed like a minor flaw is actually the great advantage of this structure: in fact having everything at your fingertips within reach helps parents a lot in managing their children who in this way can always have them under control and enjoy a bit of relaxation at the same time. Also thanks to the excellent miniclub run by good, attentive and competent assistants like I have never met before: it is easier for parents to relax at dinner or during an aperitif when they know that their children are in good hands. The not excessive size of the hotel also helps socialization between children who make friends more easily and, in the end, everyone gets to know each other a little. Not to mention the countless activities organized by the girls at the miniclub: outdoor barbecues, moonlight trips with lanterns, karaoke... In short, the children will be thrilled and the parents will be able to enjoy their well-deserved holiday.
A special mention should also be made to the restaurant: good cuisine with friendly, helpful and very flexible waiters in satisfying especially the requests of the little ones.
Finally, the impeccable cleanliness and order that characterize the entire structure complete my more than positive opinion.
Absolutely recommended for families with children.
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Google
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marco Zuzzi wrote a review Jul 2024
Pordenone, Italy
3.0 of 5 bubbles
The hotel is part of the "Familienhotel" chain Every year we book in one of these hotels for the offer and quality typical of "family hotels" in South Tyrol. The Post Alpina did not meet our expectations precisely because we know very well the structures that are part of the group and we found shortcomings in our opinion unacceptable. The hotel looks like a 4 Star S and costs as such but the rooms are not up to the category for the quality of the furnishings (too simple and basic) We asked to vacuum the room again after normal cleaning (which was done without problems) but it was not pleasant to find the floor poorly cleaned. In a family hotel (4 Star S then there is no question) you absolutely cannot miss the afternoon snack! In all structures (even in the 3 stars now) is offered the afternoon snack, there is no provision. The swimming pool is clean and well furnished but small to accommodate all guests. In the afternoon, (when there is more crowding) it fills up, impossible to find a free deckchair and if it unfortunately rains, it is impossible to stay as most stay in the indoor pool. Excellent gastronomic proposal and courtesy of the staff. Overall we were fine but will not return for the inadequate value for money.
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Automatically translated
Date of stay: July 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Triestina114 wrote a review Dec 2023
Cambridge, United Kingdom
5.0 of 5 bubbles
The dream holiday for families.
We booked our stay at the Post Alpina following the advice of friends with families who had stayed there.
We visited this part of Trentino, beautiful, but rather far away for us, just to be able to stay in this hotel. It was definitely worth it.
We were pleasantly surprised by this experience.
Lots of attention to detail and high quality services.
Attentive, friendly and experienced staff.
Spotless rooms and cleaned to perfection every day.
The common areas are also cleaned impeccably every day.
The swimming pool is warm with a play area for children, an internal part and an outdoor pool. There is also a sauna and steam room.
There is a play area for the little ones well stocked with games.
The mini club has 4 teachers and a daily program of activities. It's open non-stop from 9am to 8.30pm and our son kept asking to go there.
The spectacular dinner with candle moons, classy tablecloths and crockery and dishes on par with a starred restaurant. Attentive and kind waiters and the very kind owner passed by the tables every evening to chat. Each evening had a different theme: from the gala dinner to live music to the aperitif.
The rooms are equipped with everything necessary for the little ones and the location of the perfect wing is ergo, just a few meters from the ski slope.
I hope that the quality and attention of this magnificent place never changes
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Google
Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kangelini wrote a review Aug 2024
Hong Kong, China
5.0 of 5 bubbles
We had an amazing time at the Post Alpina this July. We traveled with our young 10 month old daughter and everything was so comfortable. The hotel has its own unique charm being in chalet style structures and surrounded by nature.

The pictures online and in various reviews give a true and fair representation of the property itself. The staff are really amazing and provided us all the support we could ask for. At breakfast they prepared fresh scrambled eggs without salt for our baby. We ended up cooking most other meals in the room kitchenette. We enjoyed the pool, the baby playroom and various walks and excursions outdoors.

We look forward to coming back!
Read more
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets
Responded Aug 3, 2024
Dear Mr. Kangelini, thank you very much for this great feedback that we appreciate a lot. We are glad that you enjoyed your stay with your baby. It was a pleasure to have you here and we can't wait to see you back at Post Alpina. Wishing you all the Best! Family Wachtler & the Team of the Post Alpina - Family Mountain Chalet
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daniele l wrote a review Jun 2024
+1
5.0 of 5 bubbles
For the second time we stayed at Post Alpina. Two adults and two children who had a lot of fun with the swimming pool, mini club and games in the courtyard. We adults enjoyed the delicious cuisine, cleanliness, professionalism and friendliness of the whole family and staff. Every person deserves to try the Post Alpina.
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Google
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin V wrote a review Feb 2024
5.0 of 5 bubbles
We stayed in the "Family Suite" with half board in the main building for a week and everything was excellent. The atmosphere was very relaxing and this apparently also passed on to all guests and children. In any case, the hotel is also ideal for couples in our opinion.
The selection of food at both breakfast and dinner was more than plentiful and the preparation was extremely tasty and there was something for every taste; the staff and service were very attentive and friendly. The location to the ski slope/ski rental/ski depot is ideal and the spa and fitness area was functional and sufficient. The suite was actually too big for the two of us but we booked at short notice and so the selection was "limited". There could only be blankets in the room so we could snuggle up on the sofa/balcony (but we didn't ask for them).
We would ask there again any time and spend a lovely winter holiday. Simply great.
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Google
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Skiverleih direkt am Hotel möglich
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fulviami asked a question Apr 2023
Rome, Italy33 contributions11 helpful votes
Salve, ci sono delle navette per San Candido? Grazie
Answer from Mina
Italy197 contributions104 helpful votes
Non so quanto sia l’extra per la sola cena, ma i prezzi alla carta sono nella media. Negozi non vicini, a San Candido, ma ci vuole un attimo in auto
Zorana M asked a question Oct 2020
Verona, Italy
Salve, volevo chiedere se accettate il bonus vacanza. Grazie, Arrivederci
Answer from Stefi83g
Si lo accettano
Giulia asked a question Jul 2020
Province of Siena, Italy164 contributions1 helpful vote
Chiedo se i cagnolini di piccola taglia sono accettati anche nelle aree comuni tipo al ristorante per colazione e cena.
Bolzano32 contributions6 helpful votes
Carissima Signora Giulia! Le confermo che abbiamo alcuni Chalet dove possono soggiornare anche i nostri amici a 4 zampe. Nella casa centrale dove si trovano le Suite invece i cani non sono ammessi. Tanti cari saluti Barbara Wachtler
Answer from Mikylore
35 contributions18 helpful votes
Dipende se vai ad inizio ottobre o alla fine, perché non tutti i ristoranti sono aperti in quel periodo e, nel qual caso, opterei per la mezza pensione. Se l’hotel ha una cucina che merita, sceglierei la mezza pensione, altrimenti puoi andare in qualche bel ristorantino della zona.
KikiDeMarco wrote a tip Oct 2023
Tampa, Florida69 contributions23 helpful votes
5.0 of 5 bubbles
"Pool and spa close at 6 or 7 pm Spa opens late morning Order a fan in summer from Amazon to be delivered if you need to sleep cooler "
Read full review
Chris T wrote a tip Feb 2018
5 contributions1 helpful vote
5.0 of 5 bubbles
"if you get a chance, go for the chalet."
Read full review
Kurt H. S wrote a tip Mar 2017
2 contributions
5.0 of 5 bubbles
"Chalets are very confortable. You can choose if you want to eat at the hotel or stay "at home"."
Read full review
Alessandro B wrote a tip Dec 2016
Treviso, Italia57 contributions12 helpful votes
5.0 of 5 bubbles
"Chalet are the best experience for a family or a couple"
Read full review
andy_B269 wrote a tip Sep 2016
London, United Kingdom20 contributions7 helpful votes
5.0 of 5 bubbles
"If you want afternoon / evening sun on your balcony , ask for 306!!"
Read full review
Not the right property for you?
There are more places to choose from in the Versciaco di Sopra area.
PRICE RANGE
C$320 - C$652 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolSan CandidoVersciaco di Sopra
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Post Alpina - Family Mountain Chalets - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Post Alpina - Family Mountain Chalets
Which popular attractions are close to Post Alpina - Family Mountain Chalets?
Nearby attractions include Drau Cycle Route (3.3 km), Bunker Museum (6.3 km), and Funivia Sesto Monte Elmo (4.2 km).
What are some of the property amenities at Post Alpina - Family Mountain Chalets?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Post Alpina - Family Mountain Chalets?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Post Alpina - Family Mountain Chalets?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Post Alpina - Family Mountain Chalets?
Yes, free parking is available to guests.
What are some restaurants close to Post Alpina - Family Mountain Chalets?
Conveniently located restaurants include Gasthof Waldruhe, Eirisch Grill, and Jora Mountain Dining.
Are there opportunities to exercise at Post Alpina - Family Mountain Chalets?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Post Alpina - Family Mountain Chalets located near the city centre?
Yes, it is 0.2 km away from the centre of Versciaco di Sopra.
Are any cleaning services offered at Post Alpina - Family Mountain Chalets?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Post Alpina - Family Mountain Chalets?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Post Alpina - Family Mountain Chalets?
The staff speaks multiple languages, including English, German, and Italian.
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