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Ettington Chase Hotel

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Ettington Chase Hotel
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1,353 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
Bungendore, Australia
Reviewed 30 July 2015

This is a beautiful hotel set on a gorgeous property with a good gym, excellent food and service. The rooms are very well appointed with lovely bathrooms and the dining room serves an excellent choice of delicious food.

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Helpful?
2Thank mritchard
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your positive comments on Ettington Chase. I'm glad you enjoyed your stay with us. Best regards Stuart General Manager

Exeter, United Kingdom
Reviewed 30 July 2015 via mobile

Lovely hotel, clean, well laid out, helpful staff.. Room was spacious with everything you need.. Really comfy 5' bed, we had two great nights sleep.. Dinner was delicious and thankfully my dairy free diet was well catered for with a few adjustments.. Breakfast was excellent if you like full English, which we do, when on a jolly.. Thank you very...

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Helpful?
1Thank kmaryj
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your positive comments about Ettington Chase. I hope you choose to stay with us again in the near future. Best regards Stuart General Manager

Reviewed 26 July 2015 via mobile

Very good stay, impressed in fact compared to the many negative reviews I read. We used the groupon deal and was a great weekend for the money. We stayed in on ground in the "extension". Room/ bathroom was big enough and clean and comfy bed. Leisure was very good other than the very small gym with extremely limited weights however...

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Helpful?
Thank Elliot438
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your positive review of Ettington Chase. I'm glad you enjoyed your stay with us. I hope you choose to stay with us again in the near future. Best regards Stuart General Manager

Warwick, United Kingdom
Reviewed 26 July 2015

We stayed here on a short break through Wowcher and were lucky enough to have our room upgraded at cost. Online always seems different to reality. Not worth the cost of the upgrade, sadly. Whilst checking in, the reception area was to echoey and therefore at times couldn't even hear the receptionist that well, and I'm young! As I said...

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Helpful?
1Thank Phil D
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for taking the time to comment on your recent stay with us. There are occasions at weekends when we have to ask guests to wait for a table at breakfast and we manage this by offering newspapers and hot drinks in the lounge whilst they wait. Unfortunately due to the nature of our business this generally only occurs...

Brigg, United Kingdom
Reviewed 26 July 2015

Stayed here for 2 nights to coincide with nieces wedding. Had a meal with 9 others in the restaurant where the service was appalling and the waiter was exceptionally rude and unprofessional.Disabled facilities are practically non-existent. My husband asked why there was a buzzing sound every 10 seconds day and night heard from our bedroom and was told that the...

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Helpful?
Thank David S
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Sorry to read that you were disappointed following your recent stay with us. If you would like to provide me with further information as to the details of your stay I'll gladly investigate your comments regarding dinner service with my team further. We comply with all current DDA regulations regarding access to the hotel and public area facilities as well...

Southampton, United Kingdom
Reviewed 22 July 2015

The hotel is situated in a lovely location and the rooms are fairly large and have decent facilites. The breakfast amd dinner are also quite nice with lovely staff. Making breakfast tea/coffee self-service would be more convenient though. Also, the duvet covers (on both days of my stay) had coffee stains on them. While I'm not too bothered, it's something...

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Helpful?
2Thank Shinchou
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your review of Ettington Chase. I'll review your feedback at our next head of depatments meeting to see if we can use it to enhance our product and service. Best regards Stuart General Manager

Reviewed 19 July 2015 via mobile

We recently booked a stay with booking.com for the Ettington Chase hotel. I couldn't book direct as they have outsourced the bookings to America, when I called them they were more expensive than the Internet and didn't offer any deals. So I reserved two standard rooms without the £17 breakfast. Upon arrival the place wasn't as I imagined with the...

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Helpful?
1Thank Andy S
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Sorry to read that you did not enjoy your stay with us. I would urge customers who are less than satisfied to ask to speak to a Duty Manager who are available 24 hours a day to help resolve any issues you may have. I will discuss your feedback at our next Heads of Department meeting. Best regards Stuart General...

Reviewed 19 July 2015

the ouside is lovely but the interiour doesnt live up to that expectation. Very large bar area which in itself doesnt have much character or ambiance. Just to many open large spaces and the carpet is a bit industrial and not tighly fit on the floor which in all gives it a 'past its good times' experience. Lots of beeps...

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Helpful?
Thank Marcel_Nelleke
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your feedback. I hope you choose to stay with PH hotels again in the near future. Best regards Stuart General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 19 July 2015

Myself and my partner booked our stay at Ettington chase with a Wowcher deal, describing the hotel as luxury and four star accommodation. Initial impressions of the hotel weren't great, the photos shown on the website only show the older reception building, not the actual hotel which is quite huge. It looked from the outside more like an old peoples...

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Helpful?
Thank LauandCie
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Sorry to read of your disappointment with your evening meal whilst you were staying with us. Despite your impression we do not serve ready meals although I will share your feedback with our menu design team at head office for consideration at their next meeting. My Operations Manager will look into your feedback regarding the service at dinner to see...

Clayton-le-Dale, United Kingdom
Reviewed 18 July 2015

Having read mixed reviews was uncertain what to expect but would recommend. Came on a deal and certainly value for money. Depends what you are looking for. This is not a quaint homely hotel but a large reasonably modern hotel with all the facilities you would wish for. Evening meal and breakfast good, bedroom and bathroom spacious, clean and comfortable....

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Helpful?
1Thank David B
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your honest and accurate review of Ettington Chase. I hope you choose to stay with us again in the future. Best regards Stuart General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Ettington Chase Hotel

Address: Banbury Rd, Ettington, Stratford-upon-Avon CV37 7NZ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon > Ettington
Price Range: $95 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ettington Chase Hotel 4*
Number of rooms: 130
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Also Known As:
Hotel Ettington Chase
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Questions & Answers

Here's what travellers have asked, with answers from Ettington Chase Hotel staff and other travellers.
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Questions? Get answers from Ettington Chase Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
 of 5 bubbles 100michaelh100, 19 Mar 2017 | Read review
“Make sure you get one of the updated rooms - plenty of my colleagues had rooms that hadn't been refurbed yet.”
 of 5 bubbles M9043CUkarens, 17 Mar 2017 | Read review
“Probably worth an upgrade? Bathroom in ours needed a refurb.”
 of 5 bubbles L8361GEsueh, 15 Mar 2017 | Read review
“Room 3 is a large corner room with views to the front on one side and the garden on the other it was a spacious and luxurious room”
 of 5 bubbles 621magsb, 26 Feb 2017 | Read review
“Rooms on the ground floor are quiet”
 of 5 bubbles D8261QJlindac, 12 Feb 2017 | Read review
5 of 5