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Ettington Chase Hotel

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Ettington Chase Hotel
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1,359 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
Brigg, United Kingdom
Reviewed 26 July 2015

Stayed here for 2 nights to coincide with nieces wedding. Had a meal with 9 others in the restaurant where the service was appalling and the waiter was exceptionally rude and unprofessional.Disabled facilities are practically non-existent. My husband asked why there was a buzzing sound every 10 seconds day and night heard from our bedroom and was told that the...

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Helpful?
Thank David S
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Sorry to read that you were disappointed following your recent stay with us. If you would like to provide me with further information as to the details of your stay I'll gladly investigate your comments regarding dinner service with my team further. We comply with all current DDA regulations regarding access to the hotel and public area facilities as well...

Southampton, United Kingdom
Reviewed 22 July 2015

The hotel is situated in a lovely location and the rooms are fairly large and have decent facilites. The breakfast amd dinner are also quite nice with lovely staff. Making breakfast tea/coffee self-service would be more convenient though. Also, the duvet covers (on both days of my stay) had coffee stains on them. While I'm not too bothered, it's something...

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Helpful?
2Thank Shinchou
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your review of Ettington Chase. I'll review your feedback at our next head of depatments meeting to see if we can use it to enhance our product and service. Best regards Stuart General Manager

Reviewed 19 July 2015 via mobile

We recently booked a stay with booking.com for the Ettington Chase hotel. I couldn't book direct as they have outsourced the bookings to America, when I called them they were more expensive than the Internet and didn't offer any deals. So I reserved two standard rooms without the £17 breakfast. Upon arrival the place wasn't as I imagined with the...

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Helpful?
1Thank Andy S
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Sorry to read that you did not enjoy your stay with us. I would urge customers who are less than satisfied to ask to speak to a Duty Manager who are available 24 hours a day to help resolve any issues you may have. I will discuss your feedback at our next Heads of Department meeting. Best regards Stuart General...

Reviewed 19 July 2015

the ouside is lovely but the interiour doesnt live up to that expectation. Very large bar area which in itself doesnt have much character or ambiance. Just to many open large spaces and the carpet is a bit industrial and not tighly fit on the floor which in all gives it a 'past its good times' experience. Lots of beeps...

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Helpful?
Thank Marcel_Nelleke
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your feedback. I hope you choose to stay with PH hotels again in the near future. Best regards Stuart General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 19 July 2015

Myself and my partner booked our stay at Ettington chase with a Wowcher deal, describing the hotel as luxury and four star accommodation. Initial impressions of the hotel weren't great, the photos shown on the website only show the older reception building, not the actual hotel which is quite huge. It looked from the outside more like an old peoples...

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Helpful?
Thank LauandCie
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Sorry to read of your disappointment with your evening meal whilst you were staying with us. Despite your impression we do not serve ready meals although I will share your feedback with our menu design team at head office for consideration at their next meeting. My Operations Manager will look into your feedback regarding the service at dinner to see...

Clayton-le-Dale, United Kingdom
Reviewed 18 July 2015

Having read mixed reviews was uncertain what to expect but would recommend. Came on a deal and certainly value for money. Depends what you are looking for. This is not a quaint homely hotel but a large reasonably modern hotel with all the facilities you would wish for. Evening meal and breakfast good, bedroom and bathroom spacious, clean and comfortable....

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Helpful?
1Thank David B
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your honest and accurate review of Ettington Chase. I hope you choose to stay with us again in the future. Best regards Stuart General Manager

Holmfirth, United Kingdom
Reviewed 15 July 2015 via mobile

Stayed here a few weeks for business. The gym is tiny despite the pictures making it look quite good. The rooms are a little tired and could do with upgrading. Rooms are dark due to their small size and tiny windows. They are also like sweat lodges as the window only opens a few inches. The walls are thin and...

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Helpful?
Thank Timothy_1983
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your feedback. If you are staying with us a part of a group then your dining options would have been agreed in advance but please let us know if this is an issue when you are onsite and we will be more than happy to see if we can offer alternative dishes. The bedroom windows are restricted...

Margate, United Kingdom
Reviewed 15 July 2015

Look carefully at the left side of the old hotel building and you will see where you will probably have your room - the 'accommodation block ( homage to Orange is the New Black?)', which is an extension with very little soundproofing and overly warm rooms where most rooms are located. After a 20 minute check in experience which involved...

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Helpful?
3Thank jim s
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your feedback. I apologise for the confusion you experienced with your room rate our rates are clearly advertised so I will ask my Head Receptionist to revisit these with her team to ascertain whether there is a training need there. We try to balance the requests of guests both with and without children when defining the childrens...

Kilmarnock
Reviewed 12 July 2015

Using a Wowcher for a two night break with dinner on the first night, we found this to be an excellent destination. We did not use the leisure facilities but they looked good, the location in central Warwickshire is perfect for Stratford, Warwick and the Cotswolds, the room was very comfortable and well maintained, the food was excellent, the staff...

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Helpful?
Thank JayBird58
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your review of Ettington Chase. I hope you choose to stay with us again in the near future. Best regards Stuart General Manager

Lincoln, United Kingdom
Reviewed 12 July 2015 via mobile

We picked this hotel From a recommendation from my sister in law We were on a super break from my mum in law it includes hotel evening meal and breakfast on both days good value Wasn't a good sign when I rang up the morning of the day and I couldn't get through so I rang the conference central part...

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Helpful?
1Thank Roy R
Ettington C, General Manager at Ettington Chase Hotel, responded to this review

Thank you for your feedback. I hope you choose to stay with PH hotels again in the future. Best regards Stuart General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Ettington Chase Hotel

Address: Banbury Rd, Ettington, Stratford-upon-Avon CV37 7NZ, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon > Ettington
Price Range: $95 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ettington Chase Hotel 4*
Number of rooms: 130
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Also Known As:
Hotel Ettington Chase
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Questions & Answers

Here's what travellers have asked, with answers from Ettington Chase Hotel staff and other travellers.
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Questions? Get answers from Ettington Chase Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
 of 5 bubbles 100michaelh100, 19 Mar 2017 | Read review
“Make sure you get one of the updated rooms - plenty of my colleagues had rooms that hadn't been refurbed yet.”
 of 5 bubbles M9043CUkarens, 17 Mar 2017 | Read review
“Probably worth an upgrade? Bathroom in ours needed a refurb.”
 of 5 bubbles L8361GEsueh, 15 Mar 2017 | Read review
“Room 3 is a large corner room with views to the front on one side and the garden on the other it was a spacious and luxurious room”
 of 5 bubbles 621magsb, 26 Feb 2017 | Read review
“Rooms on the ground floor are quiet”
 of 5 bubbles D8261QJlindac, 12 Feb 2017 | Read review
5 of 5