A very noisy hotel all night people talking in the corridors with the sound of voices including the service people talking on their appliances at the guest doors. We had no small towels of any kind and when we asked them to bring us they asked with their own eyes to see if the towels were missing and you were not lying. Don't trust guests. Stay away!
Poor service! Key card doesn’t work. Need to ask the staff to open the door everytime to get in to the room (key card doesn’t work). Bad customer experience. Decided to change hotel the following day. Not value for money
Poor service. Worst experience. Key cards doesnt work. Need to ask staff to open the door as and when you need to go in to the room. Decided to change hotel. Wrong decision to booked at this hotel. Wont go back nor stay on this hotel again.
We were billeted in this hotel for a retreat. The room assigned to us was very relaxing because it was situated with a pool view. The pool was just outside our room veranda. The pool was just crystal clear, size is perfect and very accessible from our room. This is one amazing treat for me and my husband. The staff were very polite and would always greet us. However, the hotel was still undergoing some finishing touches that's why there were some things that needed to be installed in our room. As a whole, I would recommend this hotel especially because I believe it can still be improved considering the ongoing renovation and construction.
New wing is definitely much better with bigger rooms and wide hallways. New lobby was being constructed during my last January 2019 and would surely be a welcome addition to the property. Very close to the airport (5 mins.) and around 15-20 mins. to the city.