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Best Western Phuket Ocean Resort

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Traveller (760)
Room & Suite (289)
Pool & Beach (154)
Overview
  • Excellent33%
  • Very good47%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“karon beach”(103 reviews)
“stairs to climb”(8 reviews)
“fourth floor”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Best Western Phuket Ocean Resort
Announcement: Refurbishment/Maintenance
Hotel deals
Offers from Best Western Phuket Ocean Resort
Announcement: Refurbishment/Maintenance
Hotel deals
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Reviews (886)
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548 results
Traveller rating
181
240
95
18
14
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Time of year
LanguageEnglish
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181
240
95
18
14
Show reviews that mention
All reviewskaron beachstairs to climbfourth floorshort walk to the beachair conbreakfast buffethotel restaurantfew minutes walkstayed here for nightscleaned dailyfantastic staysea viewbars and restaurantstuk tukpool barthai foodelevator
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1 - 5 of 548 reviews
Reviewed 6 days ago via mobile

Stayed here on our holiday in July 2018. Thank you for perfect service and all the friendly smiles and greetings each and every morning! The reception was extremely helpful when I had to phone to someone that wasn't good in English. They go out of...More

Thank Dmidoda
Response from Edissa R, Communications Supervisor at Best Western Phuket Ocean ResortResponded 3 days ago

Dear Dmidoda, To be of service to you is a real pleasure for us. You are most welcome! Thank you for spending your holiday in our resort! This is exactly the kind of experience that our team always aim to deliver to each and every...More

Hotel's Favourite
Reviewed April 19, 2018 via mobile

We have just returned from spending 2 weeks at this hotel We had requested a low floor room and were in room 1516 which was perfect 👌 next to the pool !the room had great air con / free safe / large fridge with ice...More

3  Thank renek3
Response from Edissa R, Communications Supervisor at Best Western Phuket Ocean ResortResponded April 22, 2018

Dear renek3, Thank you for having you here and for writing us your good feedback! We are happy that we were able to fulfill your request and left satisfied with your stay. Rest assured we will pass on your warm appraisals to our team. Thank...More

Reviewed 1 week ago

We stayed at this hotel for 2 weeks in June, I would rate my overall experience as just average. Not particularly amazing nor particularly bad, just OK. Good Points Location - A short walk from the restaurants in Karon and the beach Polite Friendly staff...More

Thank J3ss
Response from Edissa R, Communications Supervisor at Best Western Phuket Ocean ResortResponded 4 days ago

Dear J3ss, Thank you for taking the time sharing us your pros and cons comments which are equally appreciated and noted. Feedback is important to us be it good or bad. Good ones inspire and motivate us to ceaselessly strive for the best whilst unfavorable...More

Reviewed 1 week ago

Shuttle service was waiting for us when we stepped out of the airport. For the whole ride (over an hour) the driver didn't say a word to us. We arrived at the hotel and check in went smooth, our luggage was taken up to our...More

Thank hhobart
Response from Edissa R, Communications Supervisor at Best Western Phuket Ocean ResortResponded 6 days ago

Dear hhobart, First off, we thank you for staying in our resort and for taking the time sharing us your experience. We always take pride in our team - they consistently provide their second to none service and ensure that every guest experience is satisfying...More

Reviewed 1 week ago

I love this hotel because it has big territory for walking and big beach and long marina for seating and walking and having sun bath.It was good hotel for us the room was so clean and the staff are so friendly with usMore

Thank Suro M
Response from Edissa R, Communications Supervisor at Best Western Phuket Ocean ResortResponded 1 week ago

Dear Suro M, Thank you for having you as one of our happy guests. It is pleasing to hear that you found our place to your satisfaction. We would be grateful to welcome you back to our resort should you plan a return trip to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Free Parking
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Spa
Outdoor pool
Details
Price range
US$40 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Karon
#37 Luxury Hotel in Karon
#43 Romantic Hotel in Karon
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$40 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Karon
#37 Luxury Hotel in Karon
#43 Romantic Hotel in Karon
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (760)
Room & Suite (289)
Pool & Beach (154)
Dining (46)
Amenities (23)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Belinda S
April 23, 2018|
AnswerShow all 5 answers
Response from Edissa R | Property representative |
Dear Belinda S, Thank you for your query! Our hotel does not provide shuttle service to Patong or Phuket town. However, going to these places will never be a problem as there are lots of taxis outside. Kind... More
1
Vote
Victor K
April 5, 2018|
AnswerShow all 4 answers
Response from Edissa R | Property representative |
Dear Victor K, Thank you for your query and interest to stay with us! If you require a side-by-side room you may either book deluxe or superior room type. Please note though that the side-by-side room is subject on... More
0
Votes
renek3
March 13, 2018|
AnswerShow all 6 answers
Response from Edissa R | Property representative |
Dear renek3, Thank you for your query! Breakfast is open from 0630hrs - 1030hrs Kind regards, Edissa Communications Supervisor
1
Vote
Room Tips
"Don't stay here, terrible service"
Read review
"If you can afford it a room with sea view, watching the sun setting on your balcony, so look at level 3/4"
Read review
"Try and get a room on the lower floors so you don't have to climb those stairs."
Read review
"Sea view rooms are best. The restaurant food was great. Spa was great"
Read review
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