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Hilton Phuket Arcadia Resort & Spa

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#32 of 132 Hotels in Karon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Phuket Arcadia Resort & Spa
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3,063 Reviews from our TripAdvisor Community

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Showing 2,062: English reviews
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Kuala Lumpur, Malaysia
Reviewed yesterday NEW

I came here for my kid birthday celebrations and choose the Hilton because of its brand value. Here is one more complaint from my side apart from the room view. As agreed earlier some days back, the cake need to provided with my kid name Sridha. But there is no name on the cake and my family got bit disappointed...

Review collected in partnership with Hilton Hotels & Resorts
Thank ramaiahp2017
isle of wight
Reviewed 2 February 2017 via mobile

This is a fabulous resort, the grounds are like no other I seen in the Karon/Patong area. And was nice to take a walk round the different lagoons and greens. The breakfast buffet was fabulous and so much to choose from never went hungry. The pools were great and could always find a space around the pool nearest to us....

2Thank gemiow
About Hotel's Favourite Review
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear gemiow, Thank you very much for taking the time to write your detailed and gracious review about the “Nice resort” experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was very delighted to read your comments about your recent stay and glad that you found our hotel ‘This is a fabulous resort, the...

Reviewed 2 days ago NEWvia mobile

We stayed in their suite with the jacuzzi. Everything was perfect. We came in earlier than expected and was told that our room was not ready. They were nice enough to give us lunches at their restaurant. The Hilton honors service here was amazing. They checked us in quickly and gave us cold towels to cool down and held onto...

Thank Glam N
Ontario, California
Reviewed 3 days ago NEW

This place is so big. There are 4 swimming pools that I am aware of. Breakfast was okay, but very friendly staff. Local shopping is about 10 to 15 minutes walking distance. It's great for exercise. If not, you can take taxi or red tuk tuk for about 200 bhat. Overall, we had an awesome time.

Thank qtp2t2015
Doha, Qatar
Reviewed 4 days ago NEW

This was my third time doing a short break in Phuket and this year i decided to stay at the southern end of the island. The Hilton Phuket Arcadia was a good spot to unwind during my 4 night stay last week. As a Hilton HHonors member, i was able to avail a really good pre-purchase rate and treated myself...

Thank Jeff L
Blackpool, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed at this hotel for 5 nights in April, it was absolutely incredible there is no words to describe this place. The rooms are lovely food is nice staff are great just such a happy friendly place to be, the grounds are very big so they use a shuttle train to get around which is a great idea, me and...

Thank Louise C
Zurich, Switzerland
Reviewed 5 days ago NEW

We stayed one week at this awesome hotel. I do recommend to book the hotel taxi from the airport before arriving. Costs like 40$, takes about 30-40min to the hotel. The Driver picks u right up from the arrival and in the car u get fresh towels and water. perfect after a long flight. Plus the taxi takes u right...

Thank Adrian L
Reviewed 6 days ago NEWvia mobile

This hotel was beautiful the grounds were huge and pretty. Pools were nice it was good to have a variety but the best is the one outlooking the ocean of course! Staff was nice. There was the beach right across the street easy access. Lots of places to eat and drink although quite expensive to eat at the hotel it...

Thank Rikki-Lee F
Tokyo, Japan
Reviewed 6 days ago NEW

Nothing nice to say about this place. I stayed during the New Year holiday which is peak season. While Hilton triples the price at that time of year the service nosedives. Rooms are old and repairs not made. The desk staff is uninformed and do not know the basics of customer service. I sent e-mail to the reservations manager that...

Thank cjsamuels1
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear cjsamuels1, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. As we pride ourselves in meeting and exceeding our guests' expectations, we were disappointed to find that you were not completely satisfied with your recent stay experience in terms of...

Reviewed 1 week ago

We stayed 3 nights in April. Staff were very professional and helpful. I don't have kids, but this is a great place for kids, they were having a blast. There are 3 restaurants, 3 pools, and at least 3 bars. Easy to pick up a scooter across the street. The rooms are fresh and very clean. Overall the place was...

1Thank Wayne W
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Wayne W, Thank you very much for taking the time to write your detailed and gracious review about the “Great beach access” experience you had while recently staying 3 nights in April at the Hilton Phuket Arcadia Resort & Spa. I really appreciated reading through your detailed description of our property & the surrounding activities to be enjoyed, and...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $119 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Booking.com, Hotwire, Travelocity, Expedia, Hotels.com, HotelQuickly and HRS so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Hotel Karon
Hilton Phuket Arcadia Resort And Spa
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Thailand - Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#17 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#22 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with the Ocean View is amazing. Love waking up every morning with that view.”
qtp2t2015, 20 May 2017 | Read review
“Junior Suite / Sea View / High Floor / Lotus Wing”
adrianlopez828, 18 May 2017 | Read review
“Beach front are good BUT be careful Hilton has no idea what beach front actually means”
cjsamuels1, 17 May 2017 | Read review
“Higher floors with an ocean view are the best.”
764waynew, 14 May 2017 | Read review
“Upgrade to deluxe to get near the beach and reception.”
khalidm878, 6 May 2017 | Read review
5 of 5
US$83* /night
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Prices are for 1 room, 2 adults
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