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Hilton Phuket Arcadia Resort & Spa

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#33 of 130 Hotels in Karon
Certificate of Excellence
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Hilton Phuket Arcadia Resort & Spa
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2,740 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Phuket Arcadia Resort & Spa
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Showing 1,870: English reviews
Hong Kong, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2013

We tired all the pools in the hotel. The design of each pool is very pretty. The one close to the beach has a great view for sunset. Please remember to bring the mosquito repellent if you plan to dine at the open area.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank KA Kit C
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. We have already replied to you directly as you had sent us feedback through our brand channel. Thank you for your valuable feedback. Best regards, Akinori Ito Director of Operations Hilton Phuket Arcadia Resort & Spa More 

Yreka, California
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 May 2013

Hilton Phuket Arcadia is an older, but very well maintained resort hotel on Karon Beach, a quieter, cleaner beach with less "intenseness" than other Phuket areas. As a Hilton Honors member, we were using "points" and were treated extremely well, with an upgraded ocean view room that was clean, bright, with a nice outside deck. The HHonors executive lounge staff... More 

Helpful?
Thank sfpedel
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It was our great pleasure to welcome you as our loyal Hilton HHonors VIP member. We are glad to know that you enjoyed the overall stay with us. We appreciate your various positive comments on the resort and the helpful service... More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 May 2013 via mobile

My husband and I loved our stay here. Variety of pools, activities, restaurants and lounges. The ladies who work the executive lounge have made our stay memorable by treating us so well. They are so friendly, teach us new Thai phrases, and even act as concierge helping us book local tours and call our airline. The beach here is very... More 

Helpful?
Thank Kaliki13
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our great pleasure to know that you as our loyal Hilton HHonors VIP member loved the overall stay for your return visit. We appreciate your compliments on our resort, especially our team’s friendly service at the Panorama lounge. I’ve... More 

Chawang, Nakhon Si Thammarat, Thailand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2013

This is 1st time that i stay with Hilton (i'm always stay with Starwood's hotel )and this is my worst experience for 4-5 stars hotel!!!! First, at the parking guest will transfer by hotel's shuttle bus to hotel reception but driver and bell boy totally unfriendly my daughter say hello to him but he still quite don't say anything!!! Later,... More 

Helpful?
1 Thank Weerawat W
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. Please accept our sincerest apologies for your disappointments on the arrival experiences. We have already replied to you directly as you had sent us comments through our brand channel. Thank you for your valuable feedback. Best regards, Akinori Ito Director of... More 

gurgaon, India
1 review
Reviewed 26 May 2013

We were extremely satisfied from the moment we reached and till we departed.Everything was taken care in the best possible way. The staff was very polite ,courteous and warm. The room was fantastic,and the view excellent . A must stay if you are in Phuket. It was indeed apleasure to stay there,will definitely visit again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Samir B
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our greatest pleasure to hear that you were extremely satisfied with our resort and the service which our team members delivered. We truly appreciate your comments and I’ve passed them to the team as great motivation to keep up great... More 

Davenport
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 May 2013

I have stayed at many Hilton hotels, but this one was disappointing. Too expensive for Thailand, too old, and smelly hotel. Everything we wanted to use, either cost extra money (even the internet) or was out of order. On the outside it looks good, but inside it is very old, dark, and depressing.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
5 Thank Davenport12
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. Please accept our sincerest apologies for your disappointments on the resort. We have already replied to you directly as you had sent us comments through our brand channel. Thank you for your valuable feedback. Best regards, Akinori Ito Director of Operations... More 

Wokingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2013

We stayed 4 nights 5 days at the hotel. We arrive in our pre-booked taxi from the airport at the main reception where a shuttle service take us to the main lobby to check in. We were greeted by very friendly staff who took our baggage and directed us to the check in desk. We were serve with a nice... More 

Helpful?
1 Thank chausee
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It’s our pleasure to know that you have enjoyed your stay with us. We appreciate your compliments on the resort and our team members. Your comments to the team definitely inspire them to keep on delivering friendly and helpful service to... More 

Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 May 2013

Stayed at The Hilton Phuket for 3 nights last week as part of a weeks stay in Phuket and I was very impressed with the hotel. My wife and I chose to stay here because of Karon Beach. We had heard and read the stark contrast between Karon and Patong Beach (having stayed there last year) and Karon seemed to... More 

Helpful?
2 Thank imathomeonthebeach
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our great pleasure to hear that you impressed and enjoyed the overall stay with us. I appreciate your various positive comments on the resort. However, we are indeed disappointed to know that some aspects of your stay fell below... More 

Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 May 2013

Great location , tired property with fantastic staff. Received an upgrade upon check in as I am a Hilton Diamond. Very friendly staff, quick access to beach and local restaurants . Breakfast Buffett was good today and it seems like executive lounge has breakfast as well. Also, happy hour is offered at the lounge with light snacks .

Helpful?
Thank Cajunturkey1313
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It was our great pleasure to welcome you as our loyal HHonors Diamond Member. We are glad to hear that you had a pleasant experience with us during the stay. We appreciate your positive comments on our resort as well as... More 

San Francisco, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 May 2013

Great location ..Very well maintained resort like campus...Lush green and close to a private beach (on the other side of the road) which is quiet... The rooms are slightly dated and look tired..but nicely done otherwise...!! Tuk-tuks etc are available outside the resort complex...Also there are some decent restaurant in walking distance..Overall good property..!!

Helpful?
1 Thank calvm
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor. It is our great pleasure to know you enjoyed the overall of your stay with us. We appreciate your compliments on the resort. In regards to the room conditions, we have different categories of rooms and upgraded more than one-third of... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $134 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Orbitz, Priceline, Expedia and Odigeo so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Thailand - Karon
Hotel Style:
#7 Business Hotel in Karon
#15 Top resorts Hotel in Karon
#16 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room”
 of 5 bubbles G8489JAbrianc, 21 Nov 2016 | Read review
“Must have a see view”
 of 5 bubbles , 11 Nov 2016 | Read review
“Higher floor room would be nice for better views”
 of 5 bubbles booLincoln, 5 Nov 2016 | Read review
“Any ocean view room”
 of 5 bubbles , 27 Oct 2016 | Read review
“Room in block A , especially 415, was superb with great view.”
  • View from room
  • A nice welcome
  • Your friendly budgie!
 of 5 bubbles 391eddiew, 27 Oct 2016 | Read review
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