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Secret Cliff Resort

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Traveller (662)
Room & Suite (234)
Dining (54)
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Overview
  • Excellent24%
  • Very good36%
  • Average16%
  • Poor9%
  • Terrible15%
Travellers talk about
“karon beach”(60 reviews)
“tuk tuk”(36 reviews)
“rent a scooter”(8 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (695)
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Traveller rating
109
142
85
41
77
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109
142
85
41
77
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All reviewskaron beachtuk tukrent a scooterandaman seashuttle businfinity poolphi phibuffet breakfastvillaphuketslippersbuggy
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21 - 25 of 454 reviews
Reviewed 3 January 2018 via mobile

I believe 1 star is over rated for this place. Apart from the spectacular view (the only good thing about this hotel) this hotel is the worse hotel you can ever imagine. Believe every negative review other previous guest have provided. The hotel staff are...More

Thank Salwa E
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 9 January 2018

Dear Salwa E Thank you for constructive comments shared. Terribly sorry for an inconvenience caused and we will find solutions for an improvement. Once again thank you for your patience and do hope you will have a good time on your next return trip back...More

Reviewed 31 December 2017

It is so frustrating when you can see so much potential in a property, especially Secret Cliff Resort but it seems the love has been lost with this hotel. We were fortunate to have a Deluxe Sea View Room, but unfortunate that it was right...More

Thank Lellaskyriver
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 7 January 2018

Dear Lellaskyriver, Thank you for comments shared. We will improve our service to be a better. Look forward to serve your again for coming future. Best regards, Management Team

Reviewed 31 December 2017 via mobile

Last time we stayed here a few years ago we gave 3/5. We were asked to change rooms and given an upgrade that definately wasn't! This time was so much better. Check in staff and lobby staff were so much better. Really glad we gave...More

Thank greekbeak
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 7 January 2018

Dear greekbeak, Thank you for your positive review shared. Happy to read you enjoyed the stay and hotel is met with your expectation. Please feel free to contact us to support you with your next holidays plan when ready. Best regards, Management Team

Reviewed 25 December 2017 via mobile

We just checked out from the resort. The resort has wonderful potential. The ocean view is spectacular. The garden is well maintained, the staff are very friendly and helpful (similar to many people in Thailand), the restaurant view is great for the breakfast. The sunset...More

1  Thank Ramtin S
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 28 December 2017

Dear Ramtin S Thank you for comments shared. Happy to read you enjoyed the stay. We will take your suggestion to improve our facilities. Look forward to serve your again for coming future. Best regards, Management Team

Reviewed 25 December 2017 via mobile

Hello We just checked out from the secret cliff. The location is very good and offers amazing views over the cliff and to the ocean. However you need to rent a scooter to reach Karon or Patong beaches as they are far and unsafe to...More

Thank Andrea R
Response from Kannika_Dangpeng, Front Office Manager at Secret Cliff ResortResponded 28 December 2017

Dear Andrea R, Thank you for your sharing comment, it's nice to know you are enjoying to stay with us and like our location and also for our service. And we will take your suggestion to refurbish our facilities in nearly future. Once again thank...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$30 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Spa Hotel in Karon
#66 Luxury Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$30 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Spa Hotel in Karon
#66 Luxury Hotel in Karon
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (662)
Room & Suite (234)
Dining (54)
Pool & Beach (51)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
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vicky k
January 30, 2018|
Answer
Response from Jacksor | Reviewed this property |
Yes there are kettles in the room and 2 bottles of water supplied daily. We went to the supermarket to buy coffee (although there are some sachets replaced daily)
1
Vote
OLIVEA A
December 20, 2017|
AnswerShow all 3 answers
Response from Tania V | Reviewed this property |
We arranged this with our booking, but at the reception they are happy to help you. Just one or two days in advance, and they'll arrange that for you.
1
Vote
Lellaskyriver
October 24, 2017|
Answer
Response from WAR13 | Reviewed this property |
Hi, If your booking is at Secret Cliff Resort (not Secret Cliff Village) and their room is not full, you can ask them to have ocean view room. The staffs are very friendly and willing to help.
0
Votes
Room Tips
"Rent a motorbike to get to town."
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"We had to sign for a ‘free upgrade ‘ turns out room was underneath the restaurant with every chair scraping..."
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"Rooms have tropical and sea views"
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"dont stay ontop of the cliff - ask them when booking"
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