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The Westin Siray Bay Resort & Spa Phuket

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Traveller (2948)
Room & Suite (929)
Pool & Beach (378)
Overview
  • Excellent49%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“prego”(139 reviews)
“splash pool”(73 reviews)
“kids club”(77 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Contact Info
Name/address in local language
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,194)
There are newer reviews for The Westin Siray Bay Resort & Spa Phuket
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641 - 645 of 1,761 reviews
Reviewed 12 October 2015

I booked this hotel because its location is not too far away from the Phuket town or Patong beach. It also offers shuttle bus to these two places. When i checked in, the staff told me I was upgraded to a junior suite. What a...More

Thank ThorLieu
Response from StarwoodPhuket, Manager at The Westin Siray Bay Resort & Spa PhuketResponded 13 October 2015

Dear Florence L, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us, please accept my sincere apology about the room issue, your feedback has been noted. We do hope we...More

Reviewed 12 October 2015 via mobile

I stayed at the Westin Siray Bay for 2 nights with my family. The hotel located in Siray Bay, which is far away from the tourist areas. 10 mins to down town and 45 mins to the Patong area. The room had a nice view...More

Thank B J
Response from StarwoodPhuket, Manager at The Westin Siray Bay Resort & Spa PhuketResponded 13 October 2015

Dear B J , Thank you for providing feedback of your recent stay with us. I'm pleased to know that you and your family have a great time staying with us. I will pass on your comments to the team. Hopefully next time you will...More

Reviewed 10 October 2015 via mobile

I was disappointed, service was terrible. Staff was impolite and not friendly. Not even had welcome drink nor welcome fruit, also turn down service as 5* should has. When I was escorted to the room, the bell boy wasn't inform us where facilities were, just...More

Thank pchai55
Response from StarwoodPhuket, Manager at The Westin Siray Bay Resort & Spa PhuketResponded 13 October 2015

Dear pchai55, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations on this occasion and thank you for informing us of your experience. Rest assured I have taken...More

Reviewed 9 October 2015 via mobile

We were on the honeymoon trip and also celebrate my birthday. It was our first time in Phuket at this property. We were treat like a vip guest since the first step on check-in process. K. Joy at the Front Office and other team members...More

Thank Dwasawat
Response from StarwoodPhuket, Manager at The Westin Siray Bay Resort & Spa PhuketResponded 13 October 2015

Dear Dwasawat, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. It's been our pleasure to make your honeymoon + birthday celebration...More

Reviewed 9 October 2015

Pros: 1. Staff - all are super friendly. Joy and Alexander ++++ 2. The room was great. Very large and clean. Well equipped with all the WESTIN goodies and free water. 3. Quite, beautiful location. 4. Breakfast at EEST. Best food at the hotel. 5....More

Thank Cooper_Flyod
Response from StarwoodPhuket, Manager at The Westin Siray Bay Resort & Spa PhuketResponded 13 October 2015

Dear Cooper_Flyod, Thank you for taking the time to share your feedback. I'm pleased to know that you have a great time staying with us, I am sorry that you were disappointed with our maintenance, beach and turn down service. We greatly appreciate your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$109 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Phuket Town
#2 Spa Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Phuket Town
#2 Spa Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2948)
Room & Suite (929)
Pool & Beach (378)
Dining (173)
Amenities (61)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
Niccivv03
19 February 2018|
AnswerShow all 6 answers
Response from Westinsiraybay | Property representative |
Dear Niccivv03 The resort is located 15 minutes from Phuket town and 40 minutes from Patong beach area. You can take our shuttle bus service to both places at a minimum cost . Hope this helps Be well
0
Votes
mohamed d
7 January 2018|
Answer
Response from PiyorosNaronglith | Property representative |
Dear mohamed d - Please kindly visit our website for more details, as via this forum, we are restricted to share emails and other data's due to privacy concerns. Be well, Jean Naronglith | General Manager
0
Votes
mohamed d
6 January 2018|
Answer
Response from PiyorosNaronglith | Property representative |
Dear mohamed d, Thanks again for reaching out - the hotel is situated only 15-20 minutes away (depending on traffic) to Phuket Town, where guests can find themselves indulging in Sino-Portugese style houses, authentic... More
1
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Room Tips
"book a room with a semi-private swimming pool"
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"deluxe room with seaview"
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"Go for the pool villa."
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"The rooms by the Prego pool are the best for looking out at the bay. The whole resort is on a hillside and..."
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