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I went on a business trip involving being at Bristol Airport at 4 am. Knowing that the M5 can have problems. I booked two rooms, for myself and a colleague, although how you tell which room is which I don't know there are no numbers....More
We had a brilliant night stay In the Old Chaff mill, we had a very early flight the next morning and turned up about 4pm, we asked if there was a pub near by and the driver drove us to the pub and picked us...More
Response from Rob L, Helper at The Old Chaff MillResponded 25 October 2017
Sincere thanks. Reviews are mostly complimentary like this one and
it makes you wonder what happens when reviews are bad as they
admittedly can be albeit rarely. We go out of our way to try and
provide a good service and it is very pleasing...More
Very disappointing accomdation and breakfast is a joke these people just want your money they have no customer service skills . The room was basis the bathroom especially tiles needed a really good cleaning this property is close to the airport so expect airport noise....More
Thank Michelle T
Response from Rob L, Helper at The Old Chaff MillResponded 26 October 2017
If you get a review like this one and other reviews are mainly quite good it makes
you wonder what happened on this occasion. The rooms are all freshly refurbished
(unsure what 'basis' means) providing what we believe to be very acceptable accommodation (rather than...More
Parked here and then stayed overnight on our return from holiday. Driver very prompt and polite we were given clear instructions so did not have to wait for the driver. The room was amazing very comfortable, they provide some lovely touches, a picnic breakfast, plenty...More
Stayed twice. On both ocasions TV and Internet weren't working and second time the lady booked us a wrong transfer time to the airport.
Friends stayed recently and again same thing, no TV or Internet.More
3 Thank A TripAdvisor Member
Response from Rob L, Helper at The Old Chaff MillResponded 8 October 2017
At no time have I been asked top sort out a television that wasn't working and
we keep a spare TV for just such an occurrence. Head scratched about this one.
We have experienced problems with the internet but we have 2 systems and so...More