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TUI FAMILY LIFE Alcudia Pins

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Traveller (902)
Pool & Beach (204)
Room & Suite (163)
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Overview
  • Excellent32%
  • Very good38%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“ibiza block”(57 reviews)
“tapas restaurant”(40 reviews)
“thomson staff”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (1,862)
There are newer reviews for TUI FAMILY LIFE Alcudia Pins
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1,552 results
Traveller rating
545
568
265
109
65
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545
568
265
109
65
Show reviews that mention
All reviewsibiza blocktapas restaurantthomson staffmain restaurantkids clubc blockevening entertainmentevery nightself cateringbaby poolice creamgreat holidaymain poolyoung childrenpool viewpony ridesbunk beds
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11 - 15 of 1,552 reviews
Reviewed 23 November 2017

We stayed here 18-25 Oct and it was absolutely fantastic. The location is perfect. Directly on the beach and walking distance to the national park. On the beach to the right there is a pier with loads of fish around it (great for snorkelling)Rooms spacious...More

Review collected in partnership with this hotel
Thank beckiepugh85
Response from AlcudiaPins, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 13 December 2017

Thank you very much for choosing ALCUDIA PINS as your holiday destination in Mallorca and for your nice review about the location, rooms, food and the staff. It is a pleasure and comforting to read reviews like yours, our team is working hard to provide...More

Reviewed 23 November 2017

Excellent hotel food and staff .entertainment was good for kids. Hotel adjacent to beach so very good.beach amazing. WiFi not great but you can get by.plenty of food throughout day and evening.drinks great.

Review collected in partnership with this hotel
Thank gavinbarnesuk
Response from AlcudiaPins, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 13 December 2017

We celebrate that your holiday in Alcudia Pins was so great, thank you for choosing or hotel as your holiday destination and we hope to see you soon! Best regards

Reviewed 17 November 2017 via mobile

We had an excellent stay here for a week in September. We were very lucky with the weather and enjoyed our time here. The location of the hotel on the beach was superb. The beach is lovely and our little one loved it. There’s quite...More

Thank 123wanderlust123
Response from AlcudiaPins, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 13 December 2017

We are proud to read such a nice review about you holiday in our complex. We hope you come back soon and you recommend Alcudia Pins to family and friends. Best regards.

Reviewed 7 November 2017

I booked the Alcudia Pins for our first family holiday abroad, then after I read the reviews spent a few weeks worrying but I shouldn’t have. At the end of the day it all depends on what you personally want/expect out of a holiday. I...More

Thank JBAllen985
Response from AlcudiaPins, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 13 November 2017

We much appreciate your review about your stay in Alcudia Pins, we are really happy to read that you had an enjoyable holiday. Thank you for all the compliments about the staff, the room and food. We would like to welcome you back soon and...More

Reviewed 1 November 2017 via mobile

I'll just start by saying PLEASE do not be put off by the negative reviews. We booked his in tui store then once paid for I looked at the reviews and I will admit I was worried however it was purely scaremongering. The hotel was...More

Thank rachelmalbon10
Response from AlcudiaPins, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 13 November 2017

Thank you so much for your fantastic feedback concerning your recent holiday experience at our hotel. We greatly appreciate your comments on the quality and variety of food our mealtimes offer, the rooms and the staff. It is very rewarding to read your remarks and...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Hotel class
Hotel Style
#16 On the Beach Hotel in Playa de Muro
#19 Family Hotel in Playa de Muro
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Hotel Style
#16 On the Beach Hotel in Playa de Muro
#19 Family Hotel in Playa de Muro
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (902)
Pool & Beach (204)
Room & Suite (163)
Dining (64)
Amenities (42)
Family and Play Areas (20)
Questions & Answers
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anne261011
19 December 2017|
AnswerShow all 2 answers
Response from Lawrence o | Reviewed this property |
We heard that this would be the case next year. You could book direct with the hotel and make your own travel arrangements or I'am sure other travel companies will be picking up the gap in bookings. Only problem will be that... More
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Bondii
4 October 2017|
AnswerShow all 2 answers
Response from filly67 | Reviewed this property |
The hotel does have spa facilities on the hotel grounds, I did not use this facility but there is a sign advertising massages, not sure about cost or other services they offer.
1
Vote
Room Tips
"We had a pool/sea view which was just stunning, well worth the upgrade!"
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"Room got very sandy could do with a brush n pan in room"
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"Noisy as expected cos family child hotel"
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"we had the family room with bunk beds good space.."
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