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Renaissance Phuket Resort & Spa

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Renaissance Phuket Resort & Spa
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2,691 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Phuket Resort & Spa
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Showing 2,036: English reviews
Neath, United Kingdom
Reviewed 1 week ago via mobile

The staff at this hotel are outstanding. From the moment we arrived the service was unbeatable. During my stay I unfortunately had an infection on my leg following sunburn & the staff team made sure I had everything I needed from medical attention to shade and water at the pool. The hotel it's self is beautiful, clean and the food...

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Helpful?
1Thank leehickman72
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear leehickman72, Thank you for 5star-review. We appreciate your kind words and will definitely share this with the team especially R and our security person. We hope that in the meantime, you have well recovered. We hope you had lots of fun during Songkarn festival. We very much look forward to welcoming you back again. Sincerely, Adanaan (Andy) Chalachol Director...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

This visit was another wedding anniversary so we prefer quiet places with natural beauty, good service and sunshine. We found it all here and at a very good rate. The rooms are really nice, good size and decently appointed. The pool area is very active and the water is soooo warm. The breakfast is outstanding for this kind of resort,...

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Helpful?
1Thank Mark A
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Mark A, Thank you for sharing your experience at our resort. Congratulations on your anniversary and we are glad you had chosen us! While you enjoyed the beach and sun, the sea condition might not be as calm as it should be during your visit. Our team was able to impress you with the high level of service which...

San Diego, California
Reviewed 2 weeks ago

Rooms are large and airy everything very clean and well kept. The breakfast is outstanding and the staff really make you feel a welcome guest. Our housekeeper Sao really made sure we were well taken care of, for Thai new year (Songran) she put a balloon with pretty flowers attached to it. Today she made a pair of swans from...

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Helpful?
2Thank Rinela1982
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Rinela1982, Thank you for a great review! we truly appreciate your feedback and kind words recognizing our team and individual such as Sao and Lilly, both are among our super stars. We're glad that you celebrated Songkarn Thai New Year with all of us at the resort, lots of fun :) Look forward to welcoming you back again. Sao...

Reviewed 2 weeks ago

Unlike Paton the beach by the Renaissance is quiet and peaceful. The villas are very nice and comfortable with their own pools and motorized gates that let you open the back of the garden surrounding the pool and give you direct access to the beach. I had a minor problem with the outdoor shower and the cleaning lady (Fon) noticed...

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Helpful?
1Thank Barclay N
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Barclay N, Thank you for great review about your stay. We couldn't agree with you more about the tranquility of Maikhao Beach. It was the best choice to spoil yourself in our Oceanfront Pool Villa. We are proud of our team for their exceptional customer service especially Fon, who went above and beyond this time. We hope that you...

Melbourne, Australia
Reviewed 2 weeks ago

With my daughter, grand daughter, their husbands and my 2 great grand children, we spent 8 nights at the resort.. we adults enjoyed the amenities and the excellent service The children, aged 2& 4yrs were so well catered for they wanted to stay longer. The staff were exceptionally attentive to our needs, MR.R. and Benz in the Sand Box restaurant...

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Helpful?
3Thank AlanRedman
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear AlanRedman Thanks very much for your nice review! It was great to get to meet you and your family and I am excited that you have enjoyed it so much. Thank you also for highlighting some of the names of the team, I will make sure to personally thank them. I look forward welcoming you all back soon again....

Vancouver, Canada
Reviewed 2 weeks ago via mobile

The staff at this Thailand resort are very accommodating, friendly & polite. We appreciate the service from R (superstar) poolside...as senior travellers he was so great to my husband...patient with all his questions, using a pool umbrella to keep him out of the rain..we could not ask for more. Vasco & Reuben both on assignment from hospitality college were extremely...

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Helpful?
2Thank Marilyn G
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Marilyn G Thank you very much for sharing your experience. I am excited to know that some of our team members have been able to create lasting memories, thank you for sharing their names. I also appreciate the comments on the improvement areas. We look forward welcoming you back a next time. Until then Sander Looijen General Manager Renaissance...

Adelaide, Australia
Reviewed 2 weeks ago via mobile

Please excuse the length of this review but we felt it warranted. We came as a couple on a "Luxury Escape Package" to this 5 star hotel hoping to enjoy some relaxation and time out from our busy jobs. The accommodation, rooms/villas were fabulous. We started off in a pool room villa (which we had upgraded to) and on day...

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Helpful?
7Thank Cornypoint
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Cornypoint Thank you very much for sharing your experience about the resort here on TripAdvisor. I would like to thank you for highlighting some of the positive aspects of your stay. We indeed pride ourselves with. I will make sure to forward your appreciation to the names mentioned in your review. I am clearly sad to read that you...

Reviewed 2 weeks ago via mobile

We had a relaxing and invigorating ( yes it truly felt that way) 8 night stay at the resort. Our pleasant and lovely stay at this luxurious yet unpretentious resort was equally augmented by friendly courteous staff and their anticipatory service. A special call out to Aod and Sanders for their exceptional service mindset and genuine customer centric approach. Another...

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Helpful?
1Thank Karen H
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Karen H Thank you, great to know you have enjoyed your stay with us. Wonderful to know you have been able to enjoy the many complimentary activities at the resort and thank you for highlighting the names of our instructors. Really nice also to learn you have enjoyed our award winning spa. I will make sure to forward your...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

I have just stayed for 10 nights with my family and had a very relaxing holiday. The staff make this resort and are the reason you feel so at home and so well looked after. Buffet breakfast is one of the best I have had. There isn't a huge variety but what they have is so fresh and most stations...

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Helpful?
Thank Lionel888
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Lionel888 Thanks for the review! Very nice to hear that we have been able to impress during your 10-day vacation. It is wonderful to be reading the many names of our ambassadors in the review and I will make sure to forward your appreciation. We look forward welcoming you back one day soon in the future. Until then Sander...

Reviewed 2 weeks ago via mobile

This is our second stay at the Renaissance in Phuket and it was just as wonderful, if not better, than we remembered it. We will continue coming back for as long as the quality of the grounds, quality of the staff, and quality of the rooms continue to impress us. Our favorite things about staying here: the amazing front desk...

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Helpful?
1Thank Eskimo_expat
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Eskimo_expat Thanks for the wonderful review! Really nice to be reading that you have enjoyed your time with us. It is always exciting to know we have been able to make lasting memories, especially for our returning guests. Thank you for your appreciation towards Mimi, I will make sure to share your comments with her and sure she will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled amidst tropical gardens, the chic boutique-like Renaissance Phuket Resort & Spa, a Marriott Luxury & Lifestyle Hotel, offers privacy and is only 15 minutes leisurely drive from Phuket International Airport. Our Phuket, Thailand resort's location is ideally adjacent to beautiful Sirinath Marine National Park, as well, providing the chance to completely enjoy the magic of our island. We offer 22 Pool Villas and 4 Ocean Front Pool Villas with private pool and large patio, 4 One Bedroom Suites and 150 Deluxe Rooms. Two outdoor swimming pools, Quan Spa with eight treatment rooms, 6 event venues, steam rooms, outdoor massage sala, fitness centre, bike rides, cooking school, diving lessons, Kid's world and children's pavilion with indoor recreation area and outdoor pool all delight travelers to Thailand. Golf is available nearby, and for your gastronomical journey, our hotel offers an all-day restaurant with fresh ingredients - our signature Loca Vore, Takieng - Thai Restaurant. We also provide The Lounge, Doppio for gourmet deli with coffee and tea leaf bar and Sand Box at Mai Khao beachfront serving international cuisine during the day and BBQ at night. ... more   less 

Additional Information about Renaissance Phuket Resort & Spa

Address: 555, Moo 3 | Thalang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $141 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Phuket Resort & Spa 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Renaissance Phuket Hotel Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Luxury Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#2 Business Hotel in Mai Khao
#2 Romantic Hotel in Mai Khao
#3 Family Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phuket Resort & Spa staff and other travellers.
179 questions
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Questions? Get answers from Renaissance Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“mai thai cocktails are fantastic!”
flashpacking_geordie, 28 Apr 2017 | Read review
“avoid 440 at all costs.”
asmali786, 27 Apr 2017 | Read review
“The site is not too big and easy to get around Recommend top floor”
_joanna_kt_lo, 25 Apr 2017 | Read review
“Our room (241) was super quiet”
corkdog, 25 Apr 2017 | Read review
“The little villas are well worth to stay.”
muieet, 21 Apr 2017 | Read review
5 of 5