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Renaissance Phuket Resort & Spa

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Renaissance Phuket Resort & Spa
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2,557 Reviews from our TripAdvisor Community

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Showing 1,943: English reviews
Whitehaven, United Kingdom
Reviewed 21 December 2015

Me & my wife have just returned home after spending two weeks in luxury at this fantastic hotel, it is was it says it is and that's 5 * star plus all the way. From the minute we arrived to the day we left we were spoiled, I'd like to mention nessy who worked in lounge bar and made us...

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Helpful?
Thank Rolo123423
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Hello Richard & Karen Thank you for the nice comments, Khun Nessy was super excited to be reading those. He is indeed one of our superstars behind the bar making delicious drinks for our guests. Also spoke to Khun Aod and he is equally happy to be hearing your comments. They both would love to welcome you back so in...

delhi
Reviewed 20 December 2015

We moved to renaissance after spending few nights at JWM as my friend suggested this. Both the properties are around Mai Khao beach and located only 1 miles away from each other. Their is a shuttle service which runs every 30 mins if you would like to visit from both the properties. We got a very warm welcome at the...

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Helpful?
Thank gaurav_arora164
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Gaurav_arora164 Thank you very much for the great comments; excited to hear you have enjoyed your stay so much. Great that you enjoyed our discovery bike tour, those are indeed very popular as the surroundings are so nice. We look forward welcoming you back for some more of that. Until soon again at our lifestyle resort. Sander Looijen General...

Basel, Switzerland
Reviewed 20 December 2015

Spent 1 night there in December. The room is cozy and spacious with a balcony over looking a nice green garden. The bathroom is well design and very nice comfortable bed + pillows. The gym is very nice with new equipment, they also have a nice Jacuzzi pool with sauna. Very good hotel facilities for indoor relaxation. Beach is clean...

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Helpful?
Thank Flyer789
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Flyer789 Thank you for recommending our hotel and we are delighted that you have enjoyed your stay so much. We hope that next time you will decide to spend more than 1 night at our lifestyle resort... ;-) We look forward welcoming you back. Sander Looijen General Manager Renaissance Phuket Resort & Spa

Seremban, Malaysia
Reviewed 20 December 2015 via mobile

The hotel is pretty luxury and well maintained. The landscape is very well maintained offering a very green feel resort. Service was very good and very detail. The staffs are very attentive and its very obvious that this hotel puts in alot of efforts to make the guest feel at home. We travel in 2 families of 9 incl kids....

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Helpful?
Thank keanpoh
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Keanpoh Great to hear that you will be coming back, many of our guests do so and decide to come back year after year..;-) Thank you very much for the nice comments about our team, always great to hear. Our resort is indeed a place to get away from it all and indulge in the ultimate relaxation. Happy that...

Phuket, Thailand
Reviewed 19 December 2015 via mobile

This hotel is great. Classy with a chic atmosphere... ...but there is one little thing that made this hotel that little bit EXTRA special. Her name is Jinny! Jinny made this trip wonderful for us. I guarantee that if you meet Jinny, she will do the same for you. In the hotel restaurant, both at dinner and breakfast Jinny was...

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Helpful?
1Thank PhilAnthonyM
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Phil How great to hear your comments about our superstar Jinny. It will not surprise you that her names comes up very often when we hear from our guests. I have forwarded your comments and she was delighted to be receiving those. Thank you once again, a great motivation for Jinny. We hope to be welcoming you back one...

New Jersey
Reviewed 19 December 2015 via mobile

Hotel is very well maintained, feels luxurious, beautiful, quiet beach with perfect access, feels secluded. High quality, upscale restaurant, excellent breakfast buffet. Staff is most helpful with solving any issues, when i missed an excursion mainly due to tour company fault, they immediately booked a replacement excursion with an even better tour company - thanks again.

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Helpful?
1Thank i100110
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear i100110 It is great to be reading your nice review and your comments on behalf of our team, thank you very much for that. Glad that you also have enjoyed your breakfast so much, we get indeed lots of comments on the variety and quality. We look forward welcoming you back one day soon to our lifestyle resort. Sander...

Colorado
Reviewed 19 December 2015

This was an extremely nice luxurious hotel. From the first impressions of the staff meeting you as you get dropped off, the refreshing drink on arrival and the personal attention the staff gives you, makes the Renaissance stand out. The grounds are incredible and the entire time you are there you feel very well pampered. The beach out the back...

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Helpful?
Thank Colorado_JJ
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Colorado_JJ Thanks very much for the nice comments. Great that you have enjoyed the hotel facilities and surroundings so much. With regards to our gardens, we have won several design awards for this and are extremely proud this to be part of our hotel. We very much look forward welcoming you one day to our lifestyle resort. Sander Looijen...

Reviewed 19 December 2015 via mobile

We stayed here for two nights. In summary a nice hotel, unfortunately when we stayed there was far too many Chinese travellers in the hotel that had no regard for other guests who made so much noise late in the evenings and first thing in the morning. I would say the hotel itself was in a good location, not the...

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Helpful?
2Thank Matthew C
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Matthew Thank you for the comments on your stay, it is disappointing to hear you would not consider to come back as we have many returning guests. In case you would change your mind we would love to welcome you back one day. In case you like to share further comments then please contact me directly at sander.looijen@renaissancehotels.com. Sander...

Doha, Qatar
Reviewed 19 December 2015 via mobile

We had a great stay, the staff were extremely friendly and helpful, they would go the extra mile to make sure your stay was more than enjoyable, wherever you go they'll great you with a huge smile, the breakfast was great with a lot of choice, babies swimming pool was excellent for our six months old baby, restaurants were pretty...

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Helpful?
2Thank Stigma53
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Stigma53 Thanks very much for the great comments towards the team, I have personally shared your review and they love to hear the comments. The team here indeed get raving comments about their genuine hospitality; we very much look forward welcoming you back to experience some more of that. Until soon again at our lifestyle resort. Sander Looijen General...

Vancouver, Canada
Reviewed 18 December 2015

We have stayed in other Marriott Hotels before but this one exceeded my expectations. First I would like to commend management on their excellent staff. Every staff member we dealt with was genuinely friendly and helpful. They went out of their way to make sure your stay was comfortable. The room was good - large room and bathroom. Clean and...

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Helpful?
Thank CDNTRAVELLERS2
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear CDNTRAVELLERS2 It is great reading your review, the comments on the hotel team are very well noted and we have shared this with all. Thank you also for commenting on our pool experience, the team is working hard every day to ensure guests have a relaxing yet entertaining day. We very much look forward welcoming you back to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst tropical gardens, the chic boutique-like Renaissance Phuket Resort & Spa, a Marriott Luxury & Lifestyle Hotel offers privacy and is only 15 minutes leisurely drive from Phuket International Airport, it is adjacent to Sirinath Marine National Park.The resort offers 22 Pool Villas and 4 Ocean Front Pool Villas with private pool and large patio, 4 One Bedroom Suites and 150 Deluxe Rooms. Two outdoor swimming pools, Quan Spa with eight treatment rooms, 6 event venues, steam rooms, outdoor massage sala, fitness centre, bike rides, cooking school, diving lessons, Kid's world and children's pavilion with indoor recreation area and outdoor pool. Golf is available nearby. For your gastronomical journey the hotel offers an all day dining restaurant with fresh ingredient at Loca Vore, Takieng - Thai Restaurant, The Lounge, Doppio for gourmet deli with coffee and tea leaf bar and Sand Box at Mai Khao beachfront serving international cuisine during the day and BBQ at night. ... more   less 

Additional Information about Renaissance Phuket Resort & Spa

Address: 555 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $148 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Phuket Resort & Spa 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Renaissance Phuket Hotel Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Luxury Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#2 Romantic Hotel in Mai Khao
#2 Business Hotel in Mai Khao
#3 Family Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phuket Resort & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrades / welcome gifts are honored here for plat and not so at the jw down at street. No executive lounge but free beast for plat.”
 of 5 bubbles ladydocinchitown, 22 Feb 2017 | Read review
“Ground floor rooms are quiet and comfortable.”
 of 5 bubbles 637julianj, 14 Feb 2017 | Read review
“They have 26 villa's... highly recommend them... enjoy”
 of 5 bubbles Foxxytravel99, 23 Jan 2017 | Read review
“for the family with kids take low floor room on the left wing close to both pools”
 of 5 bubbles szakhidov, 20 Jan 2017 | Read review
“The ocean view villas are the best choice for a room, because of the view and the isolatio.”
 of 5 bubbles minaivanova11, 15 Jan 2017 | Read review
5 of 5