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    JW Marriott Phuket Resort & Spa

    231 Moo 3, Mai Khao, Phuket 83110, Thailand
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$161
    US$161
    US$162
    Traveller (4115)
    Pool & Beach (686)
    Room & Suite (580)
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    Overview
    • Excellent75%
    • Very good19%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobby bar” (167 reviews)
    “blue bar” (189 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from JW Marriott Phuket Resort & Spa
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    Hotel packages
    Hotel deals
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    #1 of 13 hotels in Mai Khao
     
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    5,653 reviews
    #2 of 322 hotels in Patong
     
    Phuket Marriott Resort and Spa, Nai Yang Beach
    468 reviews
    #1 of 9 hotels in Nai Yang
     
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    1,853 reviews
    #3 of 34 hotels in Choeng Thale
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,036)
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    1 - 5 of 3,173 reviews

    Reviewed yesterday

    It is a huge hotel. Very nice rooms. Nice beach. I think the hotel is too big for its own good now. Its hard to get pool seats and the noise from screaming kids is too much. They also will add a "donation" to your...More

    Thank Bangkokjim
    Reviewed 2 days ago via mobile

    The Marriott property is not only beautiful but their service is impeccable. From the time they receive you till they say goodbye, they make you feel so special. A special thanks to Pie and Juraporn at Marriott cafe, Warm , polite and so hospitable who...More

    Thank JangjeetC
    Response from Kunthari, Director of Rooms at JW Marriott Phuket Resort & SpaResponded today

    Dear skorp63 Greetings from sunny Phuket and glad to hear that you had a great time with us! Thank you also for your kind words for our services and Pie and Juraporn. It is great for them to receive such valuable customer feedback and we...More

    Reviewed 2 days ago

    We stayed in the timeshare Beach Club Villas which are associated with this hotel. The rooms were spacious, tastefully decorated and extremely comfortable and functional. The facilities of the hotel are amazing - with a variety of swimming pools and also a kids' pool with...More

    Thank Mike_Glynis_G
    Response from Kunthari, Director of Rooms at JW Marriott Phuket Resort & SpaResponded yesterday

    Dear Mike_Glynis_G, Thank you so much for your beautiful words and for taking your time to write a detailed review. Your comments definitely enable our future guests to get to know our hotel more. Our associates here are committed in providing a memorable stay and...More

    Reviewed 3 days ago

    For the two whole days that I stayed here, I expected my room to be cleaned by 4 pm. but for these 2 days, I always return to my room to see it the way I left it this morning. Am I asking too much...More

    2  Thank Luadanny
    Response from Kunthari, Director of Rooms at JW Marriott Phuket Resort & SpaResponded yesterday

    Dear Luadanny, Thank you very much for your review. Your comment really caught my attention, and as the Director of Rooms here, I do have to apologize for the delay in cleaning. Our aim is to clean all in-house and arrival rooms no later than...More

    Reviewed 4 days ago

    Room 242 looked nice, but smelled incredibly awful like it had a lot of mildew/mold damage. Even the pictures on the walls had something looking suspiciously like black mold spots. Got nauseous after the first night. Stay away from this room! It's a shame the...More

    Thank Mobile S
    Response from Oriol M, General Manager at JW Marriott Phuket Resort & SpaResponded 3 days ago

    Dear Mobile S, Thank you very much for taking the time to provide us feedback about your stay. I am happy to hear that you enjoyed it our breakfast offerings, service from our Housekeeping team as well the adult only pool facilities. At the same...More

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    Phuket Marriott Resort and Spa, Nai Yang Beach
    468 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Spa
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$78 - US$421 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Mai Khao
    • #2 Top resorts Hotel in Mai Khao
    • #3 Spa Hotel in Mai Khao
    • #3 Luxury Hotel in Mai Khao
    • #3 On the Beach Hotel in Mai Khao
    • #4 Family Hotel in Mai Khao
    • #5 Romantic Hotel in Mai Khao
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 265
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Agoda, Travelocity, Hotels.com, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your JW Marriott Phuket Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Phuket >
    • Thalang District >
    • Mai Khao
    • Also Known As
    • Jw Marriott Phuket Resort And Spa ,
    • Jw Marriott Phuket Hotel Mai Khao ,
    • Jw Marriott Mai Khao ,
    • Marriott Phuket ,
    • Phuket Marriott ,
    • JW Marriott Phuket Resort & Spa Mai Khao
    Add Photo Photos
    Traveller (4115)
    Pool & Beach (686)
    Room & Suite (580)
    Dining (296)
    Hotel & Grounds (2943)
    Bathroom (72)
    Family and Play Areas (27)
    Business Centre & Event Rooms (9)
    Nearby
    Sponsored by:
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    1,041 reviews
    2.24 km away
     
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    658 reviews
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    Renaissance Phuket Resort & Spa
    2,865 reviews
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    Anantara Mai Khao Phuket Villas
    1,566 reviews
    .31 km away
     
    Nearby Restaurants
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    363 reviews
    1.25 km away
    Kin Dee Restaurant
    1,008 reviews
    1.30 km away
    Ginja Taste
    312 reviews
    .31 km away
    JJ's Bar & Food
    434 reviews
    .72 km away
    Nearby Attractions
    Turtle Village Shops & Cuisine
    351 reviews
    .34 km away
    Kin Dee Thai Cooking Class
    31 reviews
    1.24 km away
    Phuket Happiness Trip
    28 reviews
    .35 km away
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    13 reviews
    .46 km away
    Ask a question
    Questions & Answers
    kate j
    17 July 2017|
    Answer Show all 4 answers
    Response from Oriol M | Property representative |
    Dear Kate J, As mentioned in your previous message, I will send you a private message to get more information as I would need to know the age of your child to understand better your needs. Best regards, Oriol... More
    0
    Votes
    kate j
    17 July 2017|
    Answer
    Response from Oriol M | Property representative |
    Dear Kate j, Following the guidelines of Trip Advisor, I cannot publish here any email addresses. I will send you a private message with the email address for the concierge. Best regards, Oriol Montal General Manager JW... More
    0
    Votes
    salsaera
    15 July 2017|
    Answer Show all 7 answers
    Response from Oriol M | Property representative |
    Dear Salsaera, The turtle shelter is open from Monday to Friday (excluding Thai Public Holidays) and the feeding time is from 11am for one hour. Best regards, Oriol Montal General Manager JW Marriott Phuket Resort and Spa
    1
    Vote
    Room Tips
    "The Beach Club Villas do not have a sea view. A ground floor unit was perfect for small children as it led..."
    Read review
    "Do not book room 242, it stinks of mildew damage."
    Read review
    "If possible aim for the blue pool end as close to blue pool and gym"
    Read review
    "If you are a couple ask for room overlooking the adult pool."
    Read review
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