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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,750 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 2,953: English reviews
Dubai, United Arab Emirates
Reviewed 2 January 2016

Im so glad I only stayed here for 2 nights at the very beginning of my 12 day stay... mostly due to the proximity to HKT airport since we were landing late. The hotel is dated, especially the rooms. The rooms smell musty. In addition, there are screaming kids everywhere, i mean everywhere. The pools are nice but this is...

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Helpful?
Thank CaptainRolio
Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear CaptainRolio, As the General Manager of JW Marriott Phuket Resort and Spa, I would like to apologize for not being able to deliver the experience you expected. I remain at your entire disposal for anything you might need in the future, and please do not hesitate to contact me directly at oriol.montal@marriott.com if I can be of any assistance...

Reviewed 2 January 2016 via mobile

I recommend this resort to anyone going to Phuket. Peace of mind, with everything you would want to do, in terms of water sports, cooking classes, island trips, fishing trips, massages, simple R & R and what ever else might come to mind. Special thanks to my closest friends in the water sports and life guards team. George, Ti, Ussamarn,...

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Thank Talal S
Volketswil, Switzerland
Reviewed 1 January 2016

very nice location with an friendly and always happy crew! and if there is no "Appenzeller" - then we drink Jägermeister;-) this is the way to make holidays so easy and relaxt. thanks for the great hospitality and see you soon again!

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1Thank Hampi_Adank
Ann Arbor, Michigan, United States
Reviewed 1 January 2016

JW marriott is the most beautiful resort I've ever spent my time at. It is very family oriented and the staff are very friendly. Out of the Blue Bar is a really cool place there, with good music and happy hour. The manager there, Karn is extremely gracious. I would definitely come back.

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Thank Bruce X
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Bruce, Thank you for the lovely review. We are glad you had a good time and enjoyed yourself at the Blue Bar. Having a cocktail while watching the sunset from the Blue Bar is an experience not to be missed. Best regards, Ashley

Hong Kong, China
Reviewed 31 December 2015

We love Mai Khao Beach so we stayed in this hotel just to approach our favourite beach as many times as we can during our honeymoon. JW Marriott is more traditional and old-fashioned compared with another hotel of the same group - Renaissance. Consider traditional is more or less the sign of JW, we think that the decoration was a...

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1Thank emilelelala
Bangkok, Thailand
Reviewed 31 December 2015

This was our second visit to the Marriott Vacation Club in Phuket. It's a stunning resort and the rooms are very spacious and comfortable. We celebrated christmas day at the Andaman Grill Restaurant, which was excellent. The staff went out of their way to make sure that we had a great day. I had requested a vegetarian meal (separate to...

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Thank SnapandCrackle
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear SnapandCrackle, We are so happy to hear how much you enjoyed your Christmas vacation here. We look forward to welcoming you back for the third time. Best regards, Ashley

Reviewed 30 December 2015 via mobile

This will be our third family visit (2007, 2009, and now 2015). We own a week in the Phuket Beach Club, so we make every effort to go as often as we can afford the flight fare from the UK. The cost of travel is the only reason why we don't go to this heaven on earth annually. In December...

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2Thank imeFulO 4
A TripAdvisor Member
Level Contributor
5 reviews
7 helpful votes
Reviewed 30 December 2015 via mobile

We had a great time, our room was executive king size, ocean front w/plunge pool that really made whole experience awesome! The staff was great, with a special mention to Praethong!! she was professional and caring and we appreciated all her efforts! She is a towel artist!Thank you again! Praethong! I did have 2 complaints though, I believe if I'm...

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2Thank A TripAdvisor Member
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

We are delighted to hear you had a wonderful Christmas vacation here. Praethong is the sweetest. Thank you for taking the time to give her special mention. We hope to welcome you again soon. Best regards, Ashley

State College, Pennsylvania
Reviewed 29 December 2015

We are Marriott Time Share owners and have stayed at some of their best resorts throughout the world. This one ranks up with the very best! We received first-class treatment from the moment we exited the airport and were immediately greeted by their representative. We had arranged for limo transportation in advance. It cost 1500 baht (about $40) one-way and...

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Thank rdvmusic
London, United Kingdom
Reviewed 29 December 2015

we were celebrating our honeymoon and my friend recommended this place to me after she got engaged here. the hotel is beautiful. apparently is one of the original hotels in phuket. we were greeted as we came into the hotel. although i had mentioned in my booking that we were there for our honeymoon, for some reason the hotel had...

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Thank doratheexplorer42015

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $143 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
188 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor best for views and quietness”
 of 5 bubbles johngrima694, 21 Mar 2017 | Read review
“Found the rooms on the left side of the Hotel facing the beach more user friendly”
 of 5 bubbles gups2002, 21 Mar 2017 | Read review
“Room service is great; especially when you arrive at 2am!”
 of 5 bubbles 353terryc, 16 Mar 2017 | Read review
“WE had a standar room and it was excellent and luxurious.”
 of 5 bubbles island_timers, 16 Mar 2017 | Read review
“room facing the ocean”
 of 5 bubbles MishaBun, 8 Mar 2017 | Read review
5 of 5