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JW Marriott Phuket Resort & Spa

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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JW Marriott Phuket Resort & Spa
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3,849 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 3,032: English reviews
London, United Kingdom
Reviewed 13 February 2016

My boyfriend and I stayed for 6 nights and we were very impressed by the service, facilities and the breakfast buffet was incredible! All the staff were absolutely delightful with a special thanks to Wan, Aui and Tomtem on the bar and Kaew and 'Jackie Chan' in Cucina. We would most certainly visit again.

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Helpful?
Thank Laura H
Zurich, Switzerland
Reviewed 13 February 2016

the lobby bar was very nice, with a perfect view on the ocean and awesome to watch sunsets. The staff, especially Mai, Hwan and Tiya Pangestu were very obliging, friendly and they always greeted us with a smile. They were also very fun to talk to. We will definitely come back!

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Thank riccardo d
Reviewed 13 February 2016 via mobile

The blue bar offers spectacular views on one of the most amazing sunsets on Phuket Island. Not to be missed. Spectacular view and the most amazing view and attentive staff. The cocktails are yummy and we experienced the best evenings ever. The staff was sensational and so attentive. Yao is the most loveley manager. Live the daiquiri.

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Helpful?
Thank Bettina D
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Bettina D, This sounds like a perfect Family reunion and we are very happy that you have chosen us especially spending some wonderful moments at the Out of the Blue Bar. Thank you for mentioning Khun Yao, indeed she is a lovely manager who knows how to deliver a unique and memorable guest experience, we hope to welcome you...

Southampton, United Kingdom
Reviewed 12 February 2016

Loving the JW Marriott Phuket resort - this is our second visit, first without children (8 years ago), this time with three children - just as good second time around. Beautiful setting, top quality apartment, and service from all hotel staff that surpasses all expectations. Particular highlight was having sundowner cocktails at the Blue Bar where Jarat, the barman, kept...

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Helpful?
Thank LCEC69
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear LCEC69, Thank you very much for staying at the JW Marriott Phuket Resort and Spa and for taking the time to provide us with your outstanding feedback about your overall Resort and especially Out of the Blue Bar experience. Thank you for mentioning Jarat, it is good to know that he was able to entertain your Kids and that...

London, United Kingdom
Reviewed 12 February 2016

My family is half Thai (I don't speak the language) so always have a wonderful time going back. Revitalise with a fresh coconut water after taking a dip in 1 of the 3 pools. We also enjoyed swimming off our 'krathong tong' in the elephant pool overlooking the warm, wavy Andaman Sea (3 pools to choose from). We tend to...

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1Thank Lily M
Hong Kong, China
Reviewed 12 February 2016 via mobile

I removed previous review as it was perhaps a little harsh but to sum up my experience of this hotel would be to say 'average' at best. We had a terrible check in situation. Our booking could not be found, we were left without being offered a drink/seat after a long day of travelling. There was no transfer from airport...

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Helpful?
Thank Jjhhjj
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jjhhjj, As our General Manager, Oriol Montal mentioned the other day, thank you again for your feedback and our apologies that you did not have as good a start to your vacation as should have been. We are glad you liked the lobby bar service and the clean rooms. Perhaps we will be given the opportunity again one day...

Reviewed 12 February 2016

We stayed for 5 nights in a Ocean View Suite with plunge pool. The suite was huge. Bed was super comfy with lots of pillows. Even with our 2 kids staying with us there was tons of space. Bathroom was the size of a double bedroom with an abundance of towels and bathroom accessories (shower gel didnt smell nice). Our...

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Helpful?
Thank Murtaza T
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Murtaza, The one bedroom ocean front plunge pool suite is one of my favorite rooms! With direct access to the beach as well as your own private pool, it is perfect in every way. We are delighted to hear you and your family enjoyed your vacation. Very sorry about the lost monitor lizard who wandered into your compound. He...

Reviewed 11 February 2016 via mobile

First time here, the feeling is very good. In the evening have a band, and I like raw oysters, happy time. Serve us girl named Tomtam, very lovely, very warm. Oyster is very fresh.The band is very good, some familiar songs, happy holiday.

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Helpful?
Thank lvya
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear lyva, We are happy to hear you enjoyed the music at the lobby bar and the beautiful raw oysters we have on promotion. Thank you for remembering Tomtam, she will be delighted to hear you had a good time here. Best regards, Ashley

Royal City, Washington
Reviewed 10 February 2016

We booked a 2 br condo at the Marriott and it was perfect; clean, good A/C, and very peaceful. The resort is large with nice pools, restaurants, and bars. I highly recommend getting a 1 hour beach side massage at the amazing price of 500 baht ($15 including tip!). The concierge are very helpful with activity suggestions too. I wanted...

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Helpful?
1Thank Terry C
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Terry C, The prices of the beach side massage by the local masseuse is a steal for sure! Next time do attempt to visit the luxurious Mandara Spa which transports you to another world of pampering in luxury. We are glad you were adventurous and even tried an overnight cruise on the catamaran. The concierge team certainly know what...

Stamford, United Kingdom
Reviewed 10 February 2016 via mobile

I cannot fault this hotel for its service and fantastic location/setting. We wanted luxury and we got it. The only thing I would say was that we were full board and if we weren't it would have been a very expensive holiday. We felt that as a chain it was trying to set its prices in line with a chain...

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Helpful?
1Thank Leah F

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $146 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
193 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the North side”
MeiH, 23 Apr 2017 | Read review
“Sea view rooms are very serene. It's only 3 floors but we prefer the 3rd floor”
texasexinlondon, 22 Apr 2017 | Read review
“We had room overlooking garden,nice and quiet.”
389margaretk, 17 Apr 2017 | Read review
“The ground floor villas are lovely...”
sarahsN2203PF, 15 Apr 2017 | Read review
“Don't ask for the rooms on the ground floor facing the pool.”
lxhipster, 12 Apr 2017 | Read review
5 of 5
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US$127* /night
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Prices are for 1 room, 2 adults
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