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Dusit Thani Laguna Phuket

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Dusit Thani Laguna Phuket
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1,625 Reviews from our TripAdvisor Community

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Showing 1,210: English reviews
High Wycombe, United Kingdom
Reviewed 1 September 2014

Beautiful hotel, set on a lovely beach, booked 2 club rooms. but we went in July and seas were rough so couldnt really enjoy the beach. Staff were friendly and helpful and breakfast was fantastic. Prices for drinks and food were very expensive, ie beer cost £5 when it could be purchased for around 60pence, only grip. Lots of loungers...

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Helpful?
Thank anita p
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear anita p, Thank you very much for choosing Dusit Thani Laguna Phuket for your recent holiday and for taking the time to review your experience. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. Our resort has built a reputation on the recognition. We will look at improving the perceived value of...

Kuala Lumpur, Malaysia
Reviewed 1 September 2014

We go to Dusit every year and the place is charming, with beautiful grounds (tall casurina and coconut trees) and a very nice beach. The service is very good overall and we would recommend going there to enjoy a Thai designed resort.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Trigger15
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Trigger15, Once again we appreciate your patronage on your recent stay at Dusit Thani Laguna Phuket and for posting your impressions on your experience. We very much value the loyalty of our returning guests and we are looking forward to the opportunity to welcoming you back again at the time of your next holidays. Warm regards, Denis Thouvard

Reviewed 31 August 2014 via mobile

My husband and I went there for our honeymoon and stayed there for 3 nights. We booked a double deluxe room with ocean view and they upgraded us to a club room and sent us a small cake, which was very nice of them. The staff in general does not speak good English and we had difficulty communicating with them,...

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Helpful?
Thank Rana R
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear RanaR, We were delighted to be the host of your honeymoon at Dusit Laguna Phuket and appreciate the feedback you wrote on you experience. Your feedback is of a paramount importance to us and also a very good way to measure our performance and focus on the areas for improvement. Constant emphasis on training our staff in better communicating...

London, United Kingdom
Reviewed 29 August 2014

We stayed at the Dusit Thani Laguna on our first trip to Thailand. When we left, I wished I could just take the hotel and its staff with me!! All staff are dedicated to their roles and always made us feel welcomed and looked after. The hotel leads right up to Bang Tao beach. As the sea was quite rough...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Veemi J
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Veemi J, May I thank you for staying at Dusit Thani Laguna Phuket and for posting you review. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. Our resort has built a reputation on providing a true Thai experience. I hope you will consider coming back to our resort in a not...

Warfield, United Kingdom
Reviewed 28 August 2014

We decided to go to the Dusit Laguna at the last minute as we were already in Singapore and wanted to get some family downtime. The other reason we chose this resort was because my wife and I had been there 16+ years ago and were curious to see if it had changed. We booked a Landmark Suite as we...

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Helpful?
2Thank Warwick-Smith
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Warwick-Smith, May I thank you for staying once again at Dusit Thani Laguna Phuket and for posting you review. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. Our resort has built a reputation on recognizing our returning guests. We very much value the loyalty of our returning guests and we are...

Singapore, Singapore
Reviewed 25 August 2014

Stayed at the villa with my 3 other girlfriends over the weekend and we had a fabulous time! Villa was totally awesome, food was (mostly) great, and most importantly, the soul and what defines exceptional hospitality - Service at Dusit Thani was superb! Just to share 1 incident to exemplify this - I left my blackberry behind and was immediately...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
1Thank JoeLeeCY
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear JoeLeeCY, Thank you very much for choosing Dusit Thani Laguna Phuket for your recent holiday and for taking the time to review your experience. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. Our resort has built a reputation on providing genuine Thai hospitality with personal touch & surely will continue doing...

dubai
Reviewed 24 August 2014 via mobile

This is a beautiful property and on a great lagoon...we had access to the banyan tree and had our massage their...good outlet mall close by, downside was it was far from the main tourist area, which we loved but most people would want to be in the hustle bustle of the beach town....

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1Thank mroosman
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear mroosman, May I thank you for staying at Dusit Thani Laguna Phuket and for posting you review. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared your positive comment with the team, we are grateful for the recognition you gave. At Dusit Thani Laguna Phuket, we are always eager to receive feedback...

Los Angeles, California
Reviewed 21 August 2014

The hotel is really nice eventhough it's not a new one. The service was really nice, the staff was friendly and really helpful. We had dinner at one of the restaurant by beach and it was really romantic (seafood buffet with reasonable price) beautiful sunset with happy hour price. The beach was beautiful, calm, very nice for swimming. Overall, we...

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Helpful?
Thank Worldwiderman
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Worldwiderman, May I thank you for staying at Dusit Thani Laguna Phuket and for posting you review. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared your positive comment with the team, we are grateful for the recognition you gave. We are glad that you have decided to come back and look...

Singapore
Reviewed 20 August 2014

We stayed here in early August 2014, 2 people plus 1 baby. The resort's grounds and location right on the beach are wonderful and very classy. There are lots of open areas and gardens with mature trees. Our daughter was super happy in the kids club and the staff there was very accommodating. Breakfast was an excellent affair and the...

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Helpful?
3Thank StefanKTN
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear StefanKTN, Thank you so much for reviewing, praising our staff and recommending. We are certainly looking forward to the next reunion with you and the family. Warmest regards, Denis Thouvard

Durham, United Kingdom
Reviewed 17 August 2014

We have just returned from this hotel after spending two weeks there. Where do I start?? Only one word sums up our whole stay.......EXCELLENT!! From arriving there the staff where out of this world and we felt like we were royalty. Nothing at all was a bother and any request we had (which was not many as this place was...

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Helpful?
2Thank Gani22
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Gani22, We appreciate your patronage on your recent stay at Dusit Thani Laguna Phuket and for posting your impressions on your experience. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared your positive comment with the team, we are grateful for the recognition you gave. We are looking forward to welcoming you...

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Dusit Club Room (56)
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A truly striking beachfront location resort with excellent facilities and charming Thai service and hospitality, add up to a unique holiday experience. It is about 20 km or a 30-minute drive south of Phuket International Airport, half an hour north of Patong Beach and half an hour east of Phuket city. ... more   less 

Additional Information about Dusit Thani Laguna Phuket

Address: 390 Moo 1 Srisoontorn Road, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $102 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Laguna Phuket 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Dusit Thani Laguna Phuket Hotel Thalang
Dusit Thani Laguna Phuket Cherngtalay
Dusit Laguna Phuket
Dusit Phuket
Phuket Dusit
Dusit Thani Laguna Phuket Thailand
Hotel Style:
#1 Business Hotel in Choeng Thale
#4 Top resorts Hotel in Choeng Thale
#5 Family Hotel in Choeng Thale
#5 On the Beach Hotel in Choeng Thale
#6 Spa Hotel in Choeng Thale
#7 Luxury Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Laguna Phuket staff and other travellers.
78 questions
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Questions? Get answers from Dusit Thani Laguna Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a club room”
 of 5 bubbles GiffnockIain, 18 Feb 2017 | Read review
“Try to get a sea view”
 of 5 bubbles Cocoren, 18 Feb 2017 | Read review
“Ocean View”
 of 5 bubbles 56jenny, 10 Feb 2017 | Read review
“select higher floor”
 of 5 bubbles liuxiaohua72, 3 Feb 2017 | Read review
“Upgrade to a club suite to have breakfast, afternoon tea, 1hr free drinks every night and more”
  • In club suite
  • Club suite
  • In club suite
  • In club suite
  • Side view from veranda
  • Our veranda
  • Our veranda
  • Club suite
 of 5 bubbles mel4433, 3 Feb 2017 | Read review
5 of 5