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Angsana Laguna Phuket

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1,756 Reviews from our TripAdvisor Community

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There are newer reviews for Angsana Laguna Phuket
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Showing 1,349: English reviews
Patong, Thailand
Reviewed 10 February 2016

Very nice hotel with the decoration and great staff since the first arrival. They good taking care of us. They also have the shuttle boat on the lagoon, it's quire nice experience for us. Bathroom is very big and nice smell. Love it!

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Helpful?
Thank MillenniumResort
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear MillenniumResort Thank you for your valuable review. We are glad that you experienced a vibrant holiday at Angsana Laguna Phuket ,and we hope to have the opportunity to welcome you again soon. Warm regards, Brian Connelly General Manager

Billericay, United Kingdom
Reviewed 10 February 2016 via mobile

Stayed in house with friends! Not cheap but certainly quality! Breakfast is awesome as is service in restaurant! Take the free boat trip around the lagoon! Beach is clean and has all the amenities you would expect! If you want quality this is the place to stay!

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Helpful?
Thank Addelam
Reviewed 10 February 2016 via mobile

This is a lovely hotel, amazingly presented. It has a huge pool that runs around all the rooms so it is huge! The entertainment stop very early in the hotel and there was not much to do for a young couple. It's right on the beach with a great location. But I would recommend popping out and stocking up the...

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Helpful?
Thank Matt K
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Matt K, Thank you very much for taking the time to share your thoughts and experience from your recent stay with us. While we know that our resort is quite expansive, most of our guests appreciate the elegant luxury of our grounds including wonderful vistas and mature gardens. In addition, we offer unique private hideaway areas and the range...

Mumbai (Bombay), India
Reviewed 9 February 2016 via mobile

It was a good stay but not gr8.. I had expected to be treated better and we'll got mixed up in the crowd as there was an Indian wedding and we were thought to be one of the guests in the wedding more than a few times. My family used the spa which was a pure treat and other hotel...

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Helpful?
Thank AmolMathur
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear AmolMathur Thank you for staying at Angsana Laguna Phuket and for sharing your valuable feedback with us. Overall, we are glad that you were impressed with hotel amenities and was excited to hear your intention to return. However, we truly regret to learn that you experienced some challenges during your stay caused by the misunderstanding of our associates and...

California
Reviewed 8 February 2016

The best resort in Phuket!! Staff was very attentive and went above and beyond to make our stay comfortable! Will definitely be returning! Stayed 5 days in a private pool villa and couldn't ask for better accommodations!

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Helpful?
Thank ananyaj2016
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear ananyaj2016 We are glad that your had a pleasant stay at Angsana Laguna Phuket and was excited to hear about your intention to return. Thank you for your kinds words and we look forward to welcoming you back for another blissful stay in the near future. Warm regards, Brian Connelly General Manager

Stockholm, Sweden
Reviewed 8 February 2016 via mobile

I lived in the room with lagoon view and it was very spacious, clean, good view and excellent TV with all it's channels. I like the different news on English. What make me give this hotel a five star is the following. Very friendly staff, clean and very fresh room. But also small details that they put on your comfort....

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Thank Torwyl
Reviewed 8 February 2016

Best wedding venue in Phuket! XANA BEACH CLUB is the best place to throw a party-a pool on the beach! WE EXPERIENCED FANTASTIC SERVICE FROM ALL OF THE STAFF AT ANGSANA LAGUNA PHUKET. They have an amazing in house events team! Ask for Mr Pom-He is super helpful and will never say no to any requests. Gorgeous Gorgeous Resort with...

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Helpful?
Thank Malvi S
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Malvi S Thank you for sharing your fantastic memory with other readers. We are extremely glad that you deem our customer service as impeccable, as it is our top priority to always provide our guests with a delightful experience. We are glad that you had a superb time and we look forward to welcoming you back to Angsana Laguna...

Phuket, Thailand
Reviewed 6 February 2016

I visited Xana Beach club last Sunday for their brunch and it was probably the best quality buffet I have seen anywhere in Asia. These guys have essentially thought of everything and offered it in abundance. The buffet had almost every station as live cooking, which means you get your food hot and fresh and give the size of the...

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Helpful?
Thank David J
Altona Meadows
Reviewed 5 February 2016

We would definitely return to this resort again. Situated right on the beach and the pool is magnificent as well as the pool side service, food , drinks and plenty of towels We found the staff to be very friendly and attentive throughout. We stayed in a villa and had all the comforts of home. Although the villa is located...

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1Thank Charles Sanders... T
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Charles Sanders... T , Thank you for sharing your experience and appreciate your valuable feedback regarding your recent stay at the Angsana Laguna Phuket. We are pleased to learn that you enjoyed a vibrant holiday at our resort, and was excited to hear about your intention to return. We look forward to welcoming you back and providing you with...

Reviewed 4 February 2016 via mobile

You can get lost in this vast property. The hotel has everything you can think of.... Big vibrant rooms with all in house facilities. It's on beach... Has big pools..... Variety food... And good management. It's expensive but suggested for a completely relaxed holidays

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Helpful?
Thank YOGESH G
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear YOGESH G Thank you for taking the time to review your recent holiday at Angsana Laguna Phuket. We are glad that you experienced a vibrant holiday at our resort, and we hope to have the opportunity to welcome you again soon. Warm regards, Brian Connelly General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $125 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#7 On the Beach Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Laguna Phuket staff and other travellers.
62 questions
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4 months ago

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Questions? Get answers from Angsana Laguna Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Air-con a little noisy”
 of 5 bubbles cherryb432, 4 Dec 2016 | Read review
“Pool Rooms are the best!”
 of 5 bubbles laurenl755, 3 Dec 2016 | Read review
“we have no complaints about the loft rooms”
 of 5 bubbles SexySim, 20 Nov 2016 | Read review
“Lagoon view or beach front”
 of 5 bubbles susamal, 14 Nov 2016 | Read review
“Thailand is generally 100 baht”
 of 5 bubbles guoc765, 10 Nov 2016 | Read review
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