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Outrigger Laguna Phuket Beach Resort

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Outrigger Laguna Phuket Beach Resort
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1,146 Reviews from our TripAdvisor Community

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There are newer reviews for Outrigger Laguna Phuket Beach Resort
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Showing 801: English reviews
Melboure
Reviewed 8 January 2017 via mobile

This is a lovely hotel in a great family location with everything you want from a hotel but it's certainly not 5 star... let down very poor uncomfortable sun beds that are cheap and nasty, paper napkins, an average breakfast that more thought could be so much better, staff that don't speak much English, staff that seem disengaged.. the rooms...

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Helpful?
1Thank James S
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

We are honoured to welcome you and your family to our resort situated on beautiful Bangtao Beach. Thank you for taking the time to write and share your feedback via Tripadvisor. Your valuable and constructive feedback regarding the quality of the sun loungers, napkins and our buffet breakfast at Locavore restaurant is welcomed and appreciated. I look forward to discussing...

nawabofdelhi1
Reviewed 8 January 2017

Fairly spread out mid tier typical chain hotel resort. It is built in a way which gives the feel as though you are entering private gated community within which a few hotels and villas are housed. The rooms are fairly spacious and come with either those right adjacent to the beach with sea views or those over looking the laguna....

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5Thank Nawabofdelhi1
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for your glowing review on Tripadvisor and thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort. We are delighted to read that overall you enjoyed your stay and that a number of aspects met your expectations. Thank you for highlighting your dining experiences, in particular in room dining and Voyager 47, our exclusive...

Reviewed 7 January 2017

I have stayed here before when it was the Laguna Beach resort. I liked it then but I have to say I loved it this time around. The club services were well worth the extra cost. Do not hesitate to book the club.

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Helpful?
1Thank sahsasia
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are pleased to read that you enjoyed your return stay and were able to experience the resort’s facilities including Voyager 47. The Voyager 47 Club Lounge is accessed exclusively by guests of Club rooms and...

Beirut, Lebanon
Reviewed 6 January 2017

This is our second stay in the Laguna area. First time was back in 2006 at the Sheraton Laguna. Outrigger is a great resort. Friendly staff. The room was great (One bedroom suite # 102) with a spacious bathroom. The pool was relaxing and fun for kids. A clean beach with reasonable activities.

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Helpful?
1Thank Mouhannad_ElMidani
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to spend your recent vacation with us at Outrigger Laguna Phuket Beach Resort. Thank you also for taking the time to share your feedback in which I was delighted to read you enjoyed your stay and received friendly and helpful service from our team. Sincerely appreciate the recommendation and we do hope that we will have...

guisborough
Reviewed 3 January 2017

Vey impressive sprawling luxury hotel with every amenity you can imagine. From the moment you walk in to you leaving they look after you completely. We stayed 11 nights and it was almost faultless. Pool is fantastic, nice slide for the kids, chill out pool for those who want away from the noise, and a great beach with white sand...

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Helpful?
3Thank marcsharp
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and review your recent stay at Outrigger Laguna Phuket Beach Resort. Our ultimate goal is to create positive memories for our guests and to deliver on our promise of genuine hospitality. I was delighted to read that you enjoyed your stay and would like to sincerely thank you for the positive feedback...

Seattle, Washington, United States
Reviewed 30 December 2016

I am writing my review on my 4th night here at the hotel. I have one more night left but was contemplating leaving early. This would be a loss to me since I prepaid the trip, but the experience has been so underwhelming that I will not be coming here again if I were in Phuket again.. Let me start...

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Helpful?
6Thank S0by
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

First, it is certainly disappointing to read that we have fallen so far short of your expectations in many aspects of your stay and for this we offer our sincerest apologies. Your detailed feedback is welcomed and greatly appreciated and I will be personally addressing all items raised with our Executive Management team. We use negative feedback as a management...

Reviewed 27 December 2016 via mobile

Outside school holidays, this is a perfect escape for couples. The Club Lagoon rooms are large (50m2), a good choice for 10 days, nice and cozy deco, bathroom are well designed. The Club access offers you a VIP personal service with guest relations, chefs and waitresses. The Club is located on the Lagoon side, very quiet and peaceful. The pool...

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Helpful?
1Thank Urbanfood78
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for your time in writing and sharing your feedback with other readers of Tripadvisor. It is sincerely appreciated. We pride ourselves on delivering on our promise to provide world class genuine hospitality whilst honouring and showcasing the destination, culture and its people. It gives us great satisfaction to know that you were able to experience this during your...

London, United Kingdom
Reviewed 24 December 2016

We're not strangers so it feels like home. Staff remember us so we feel very warmly welcome. Perfect weather and we know what to expect (exactly what we expect) from the hotel. The food still wasn't our best but hey, we're not here to eat in the hotel. Overall, fabulous stay!

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Helpful?
Thank kitchenking171
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for your time in writing and posting a review regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. The team and I appreciate being afforded the opportunity to welcome you once again to our piece of paradise. It was heartwarming to read that you had another great stay with us and that our resort feels...

Sydney, Australia
Reviewed 23 December 2016 via mobile

Wonderful hotel with such sweet lovely staff. A Staff member named Wat was very friendly and helpful at breakfast :) and Tak at reception was very helpful and sweet organsing day trips and transportation and massages for us and went out of his way to help us all the time. Pai in the breakfast area was so wonderful every single...

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Helpful?
Thank nadaa967
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort. I am indeed most fortunate to work with these amazing individuals and it is our company values that make the difference; one being that we are a family working together joyfully in order to attain our goals and aspirations. Thank you for recognising Khun Wat, Khun...

Reviewed 22 December 2016 via mobile

It's was good experience to stay there. The hotel running perfect The food is really good The beach and pool was perfect as well Not easy to find so good management in Thailand even in high end hotel's We will come back

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Helpful?
1Thank moshe m
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for the excellent review and for sharing your opinions on our resort experience. Our ultimate goal is to provide our guests with signature experiences where they are able to immerse themselves in the local culture and destination whilst taking time to do the things they love. We look forward to welcoming you back to Outrigger Laguna Phuket Beach...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 

Additional Information about Outrigger Laguna Phuket Beach Resort

Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $144 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Thailand
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Spa Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Laguna Phuket Beach Resort staff and other travellers.
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Questions? Get answers from Outrigger Laguna Phuket Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view room”
 of 5 bubbles 531karenac, 15 Feb 2017 | Read review
“I recommend Beach View Room”
 of 5 bubbles 짱가99, 15 Feb 2017 | Read review
“Either a beach view or lagoon view is nice”
 of 5 bubbles Meredith402, 11 Feb 2017 | Read review
“Choose a room facing swimming pool”
 of 5 bubbles balas774, 24 Jan 2017 | Read review
“Ground floor laguna view rooms are the quietest and have a large patio area.”
 of 5 bubbles Advture72, 12 Jan 2017 | Read review
5 of 5