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The Surin Phuket

PricelineUS$147*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Surin Phuket
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1,804 Reviews from our TripAdvisor Community

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London, United Kingdom
Reviewed yesterday NEWvia mobile

Pros - private beach, premises were clean and well maintained. Beach cottages bang on the beach. Spa is good. Cons - service level is average compared to some of the other Thai resorts we have stayed at. Breakfast is very average - quality of food is sub-par for a resort of this class... same holds true for their room service...

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Helpful?
Thank brendalah
Nong Khai, Thailand
Reviewed 3 days ago NEW

Amazing hotel, great food, great staff and great location. We had 2 nights incredible. We had great weather even it was the monsoon. I will definitely recommend this hotel for couple or family. We will come back. Alexandre

Review collected in partnership with this hotel
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2Thank Goodys66
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Alexandre, Thank you for your recent visit and it was a pleasure to have you and your family as our guests. Your kind compliments will be shared with our entire team and are surely a great motivation to keep up and further fine tune the high standards we always aim for. We are already looking forward to welcoming you...

Reviewed 5 days ago NEW

Great service, beautiful location, almost private beach, awesome faciliites, wonderful buffet breakfast, gorgeous sunsets. There was a library, with a pool table which we used when it was raining. Staff went above and beyond by slicing up some externally bought mango for us to eat. Buggy service was provided to the road to conquer the steep hill in and out...

Review collected in partnership with this hotel
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4Thank juleslow
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Juleslow, Thank you for the time you have taken to share the experiences of your recent stay and for choosing The Surin Phuket as preferred destination for your birthday getaway. We are thrilled to learn that you had a splendid time and did fully enjoy our services. The pool table at the library has just been purchased this month...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

We have been there a few times already and as usual everything was to great satisfaction. The staff was really attentive and friendly. Thanks a lot to the team for all the arrangements! Even though we couldn't do the candle light dinner due to weather conditions the staff still made an effort to make it a memorable experience. The rooms...

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4Thank Bernd V
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Bernd, Thank you for your loyalty towards our hotel and it was a pleasure to have you once again as our guests. We are glad to know that also your latest stay did live up to your expectations and that the team managed to create a memorable experience. It will be a pleasure to forward your kind comments to...

Reviewed 1 week ago NEWvia mobile

Stunning hotel with super attentive staff in a wonderful location. I am not enthusiastic feedback leaver but someone left really stupid feedback yesterday. An overnight storm resulted in a small amount of debris on the shore line. Perhaps if we used less plastics this problem would be reduced. The staff cleared it all.

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8Thank Stuart and Hele... L
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Stuart and Helen, Thank you for your feedback and we are delighted to know that you are enjoying your stay at our beachfront retreat as well as the attentive service provided by our team members. Especially during this time of the year it is a never ending and ongoing task to keep our beach as pristine as possible. Ocean...

Melb, Australia
Reviewed 1 week ago

We have gone to Thailand many times, and like to stay somewhere different each time, and I had heard about The Surin, and had stayed 15 years ago when it was the Chedi. It lived up to the stories I had heard about - it is truly a beautiful experience, from the friendly staff who can't do enough, the fast...

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4Thank Noodlesam
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Noodlesam, Thank you for your return visit after so many years and we are happy that we could cope with your expectations and the stories you have heard and read. Our team is dedicated to make each stay of our guests a memorable one for the right reasons and I will gladly pass on your kind compliments to all...

Reviewed 1 week ago via mobile

Beautiful resort, but I woke up and decided to take a walk along the beach and there was so much rubbish! Really disappointed that no one would come and clean this up before the day starts. And the toilet doesn't flush.

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4Thank Cooper L
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you for sharing your impressions of your stay with other travelers and we are glad to know that you find the Surin a beautiful resort. We have taken well note of your comment regarding the beach cleanliness and we will continue our efforts to keep the beach as pristine as possible. Please kindly note that we have...

Singapore, Singapore
Reviewed 1 week ago

Visited The Surin a couple years back while staying at Twinpalms, and enjoyed the vibe and grounds with its unique cottage architecture and terraced landscaping. Now, for the first time staying here, I am impressed with how well maintained facilities are, such that the beautiful original design still looks great after years. Service is on point, swift, warm, personable, and...

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3Thank tropicalpolarbear
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you so much for the wonderful review following your recent stay at The Surin Phuket. I am delighted to hear how highly you valued your experience with us and that you enjoyed all the little treats during your stay. We are looking forward to the pleasure to host your stay once again. Please feel free to reach...

Bangkok, Thailand
Reviewed 1 week ago

We had a wonderful experience staying there.The location was great. Room was unique and comfortable. Staff friendly and beach was great! We enjoyed the facilities very much. High recommended for beach dinner experience.We will be going back ASAP!!

Review collected in partnership with this hotel
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3Thank khunuthaiwany
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guests, Thank you so much for taking the time to write a review on Tripadvisor. I am delighted to read that you had a wonderful experience with us and that you were able to rest & relax in our peaceful environment & beautiful beach and enjoyed all our facilities. Our Team is really our strongest asset, they are the...

Copenhagen
Reviewed 1 week ago

We came back this year (2017) to this wonderfull hotel/resort again. We asked for the same bugalow and got it :-) Hillside bugalow for quite and good exercise down the many stairs. At arrival the nice staff in the reception welcomed us back... We again enjoyed our stay here, the beach is fantastic and the water as well. At the...

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4Thank CopenhagenDanes
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guests, Thank you so much for taking the time to share your thoughts about your second visit at The Surin. We are very grateful to receive your kind feedback. It is wonderful to hear that your experience with the staff, the food and of course our beautiful Pansea beach was all exceptional. Thank you for staying us and we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $211 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Booking.com, Agoda, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Surin Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 Top resorts Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#1 Spa Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
78 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOTE: There's a lot of steps, so just be mindful of this when booking the rooms.”
Noodlesam, 21 May 2017 | Read review
“Hillside bugalows for quiteness and exercise”
CopenhagenDanes, 18 May 2017 | Read review
“Get a beach cottage... they are phenomenal”
  • The view from cottage 349
IllkaG, 15 May 2017 | Read review
“All lovely rooms.”
rugbygal17, 10 May 2017 | Read review
“The luxury rooms with a view are great we stayed in 317 for the second time very secluded.”
, 6 May 2017 | Read review
5 of 5
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US$147* /night
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Prices are for 1 room, 2 adults
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