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The Surin Phuket

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The Surin Phuket
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1,709 Reviews from our TripAdvisor Community

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Showing 1,279: English reviews
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Reviewed yesterday NEW

We have just returned from 5 nights in a Deluxe Ocean view cottage. If you are looking for a place to relax and take time out from regular life, this is it. We were lucky with the weather, with long sunny days and only one evening of a thunderstorm which was quite entertaining - who needs Netflix when you can...

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Thank Fiona3160
Chicago, Illinois
Reviewed yesterday NEW

The Surin Phuket is a real paradise for simple but luxurious relaxation and accommodation. One can just relax and savor the natural wonder of crystal clear water, fresh fruits and delicious Thai and international cuisine, friendly and respectful staff, well stocked cottage, nature beautiful foliage, and the place is so close to wonderful restaurants and stores. It is very clean...

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Thank roslyna691
Reviewed 2 days ago NEW

Wonderful place!! Cozy and romantic. Initially it was hard to climb the steps to go from the room to other facilities, but soon we got accostumed to it, and everything seemed to be near. The sunset view is amazing!

Review collected in partnership with this hotel
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1Thank Silvia B
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Silvia, Thank you for your recent visit and great to read that you experienced "paradise" at our little oasis. We are dedicated to create memorable moments and experiences and it is always a delight to know when a stay lived fully up to a guest's expectations. The resort being located right in the middle of Phuket's west coast we...

Lichfield, United Kingdom
Reviewed 4 days ago NEW

Our overarching memory of this hotel will be the 180 steps up to our Hillside Cottage from the pool. And they are quite steep steps too! Granted, once at the reception (half-way) they will always provide a buggy to the room, but....Would suggest paying extra for room close to beach. Beach is absolutely superb, probably one of the best we...

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3Thank kolrmt
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Kolrmt, Thank you for your recent visit and the time you have taken to share the impressions of your stay. We are very glad to learn that you had a lovely time overall and trust that the memories of the quaint accommodations and the stunning sunsets will last longer than the ones about the stairs which in the end...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

The whole experience with The Surin has been excellent! They were very efficient at the time of my enquiry, helpful with the booking, courteous in assisting with the ground transportation and the stay has not disappointed in any way at all either! The rooms are clean and comfortable, the staff kind and always smiling, the resort kept tidy and clean....

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2Thank MBLucks
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear MBLucks, Thank you for the time you have taken to share a review of your stay and we are delighted to learn that your experience lived up to your expectations. It is always nice to receive positive feedback and your kind compliments are surely encouraging to all of us to keep up and further develop the high standards we...

Reviewed 5 days ago NEWvia mobile

This is our third trip to the Surin and each time it seems to get better than the last. From the warm reception that one receives on arrival to the most congenial staff that attend to every whim and need that a guest could wish for, this resort is without a doubt the best hotel I have ever had the...

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3Thank Gary J
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Gary, Wow, what a wonderful headline to receive for a review! Thank you so much for sharing the impressions of your most recent stay with follow readers on TripAdvisor and we are thrilled to learn that you had once again a splendid holiday at our little oasis. It is a delighted to read that The Surin has become your...

Greater Johannesburg, South Africa
Reviewed 5 days ago NEWvia mobile

From the time you arrive to the time you depart, you are met with warmth and smiles, it's like returning home but better. Please note there are plenty of stairs so not for people who have ambulatory problems. Rooms are roomy ,well furnished with tea/coffee/bottled water; bathrooms all you need. Breakfast is a treat and even though this my third...

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3Thank Vicki1359
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Vicki, Thank you for your kind praises and for choosing The Surin once again as your preferred hideaway in Phuket. It is a great pleasure to learn that you had yet another wonderful stay and your kind compliments will be shared with the entire team. Since the breakfast sets the tone for the day we place high emphasis on...

Laguna Beach, United States
Reviewed 6 days ago NEW

The Surin Resort, located on a very private, white sand and clear water cove, is absolutely the greatest resort on the Phuket Island. The Surin rooms are individual small house set up on the hill with great beach access as well as views of the most beautiful sunsets you have ever seen. The property is well maintained and allows you...

Review collected in partnership with this hotel
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2Thank MR. JERRY JAY C
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Jerry, A big thank you for this fabulous review and your support towards our hotel over the past years. It was a great pleasure to meet you and Jennine in person and we are excited to read that you experienced another wonderful holiday at our "tropical paradise" as you describe it. Your compliments about our staff are much appreciated...

Reviewed 1 week ago

A family of four, we stayed in two neighbouring bungalows, overlooking the beach, halfway down the hill between the main hotel and the beach/pool/gym facilities. Gorgeous rooms with private terrace and an amazing view. Large and very comfortable bed, ample space and really nicely designed. I found the main hotel building design rather ugly and disproportionate with its oddly oversized...

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2Thank Kensal2000
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Kensal2000, Thank you for choosing The Surin as your preferred getaway in Phuket and it was a pleasure to have you and your family as our guests. We are thrilled to learn that the stay lived fully up to your high expectations and your kind compliments pertaining our team members and their service skills are much appreciated. Our kitchen...

Reviewed 1 week ago

Stayed there for a week on my trip around Thailand. One of the best hotels I have ever been. Amazing location, right on the beach! Friendly staff, going above and beyond to help you feel welcomed. Definitely will be back in the future

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1Thank Ivan L
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Ivan, Thank you so much for this lovely review and we are thrilled to know that you had a fantastic stay with us. Your compliments in regards to our associates are much appreciated and will with pleasure be shared with our entire team. The hotels' location is indeed quite unique and I dare to say we have one of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $240 - $1,073 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 On the Beach Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#1 Spa Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
65 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depending on where you are located stairs could definitely be an issue for some people, be sure you understand whats involved.”
 of 5 bubbles Fiona3160, 25 Feb 2017 | Read review
“all rooms are in good location. Prepare to have comfortable footwear and comfy summer clothes.”
 of 5 bubbles roslyna691, 25 Feb 2017 | Read review
“Hillside Cottages come with a bit of a steep walk up hill - not so bad coming down”
 of 5 bubbles kolrmt, 22 Feb 2017 | Read review
“Hillside bugalows a best if you wanna be more isolated, just remember the stairs - gives good exercise”
 of 5 bubbles CopenhagenDanes, 12 Feb 2017 | Read review
“You Should definitely go for the beach cottages.”
 of 5 bubbles 784christosk, 25 Jan 2017 | Read review
5 of 5