Dreams Playa Mujeres Golf & Spa Resort
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Lote RTH-8-PM-II, Lte1, Mza1, Sm3, Playa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$343
Free cancellation until 21-08-17
US$343
Free cancellation until 21-08-17
US$350
US$255
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Panoramas (186) Pool & Beach (1023)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. This all-suite resort will boast 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. Three levels of swimming pools spanning over 65,000 square feet, including two infinity pools with breathtaking ocean views, six whirlpools, a children's pool, a water park for little ones, a water park for all ages and a lazy river. Located just 10 minutes from downtown Cancun and 35 minutes from Cancun International Airport, this luxurious resort provides an ideal vacation setting for couples and couples with children. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Mini golf
Water park
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish
Location
Full view
Contact
Lote RTH-8-PM-II, Lte1, Mza1, Sm3, Playa Mujeres 77400 Mexico
Name/address in local language
Getting there
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3,485Reviews779Q+A100Room tips
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Popular mentions
We typically prefer an Adults Only resort but Dreams is a great option when we are taking our daughter along. She spent about 50% of her time in the Kids Club and loved it. Food and drinks were good and the service was excellent!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We just returned from Dreams and had a great time while still dealing with COVID-19. We stayed in building 6, Preferred Club. We read on here a bunch of times that PC was not worth the upgrade. I absolutely disagree. The private bar and food alone in there is worth it. Carla the PC concierge was awesome! We also took 2 days trips, 10a-4p to Isla Mujeres. We found Richie by the pool with Aqua World who set up our transportation to Isla. We then used Isla Driver Robby to setup a tour of the island on a golf cart. If you can sneak in a trip over to IM, do it! Food was great as usual, as this was our second trip here to Dreams. Only some of the restaurants are open everyday. Just plan your day every morning by asking concierge what the options will be for the night. Special thanks to Gustavo, Jaime L, both are pool concierge. Karen, Mercedes, Franciso, Alex were great servers at the pool. If you have any questions feel free to send me a message, …
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Date of stay: February 2021
Helpful
I was here with my girlfriend from Feb 9-12th, and I will just say we had an amazing trip. I have been to Cancun every year for the last 12 years and this is in my top 2. We did not pay for preferred and we loved our room and it did not make any difference to our stay at all. If you are in any way worried about COVID 19, please don’t be, Dreams goes above and beyond to ensure everyone is safe, they put the U.S. to shame regarding cleanliness and following protocols. Taking the Covid test at the resort was easy and professional. The staff was amazing, I am talking from reception,gardeners, pool staff, event staff, waiters, bartenders, all top notch. Everyone (whether they speak English or not) say hello and if you need any help they will do their best to help. The food was above par and plenty of variety. The lobby bar at night time had great drinks and had fantastic entertainment with some amazing talent both on piano and singing. We came with no children so when we needed some adult time or wanted to have more adult entertainment (drinking and shots) we just took the 3 min walk to secrets. I have never stayed at a place twice due to me enjoying other places, but I will be back here next year with my family which includes a couple kids. Overall, this place is truly a joy, the staff is great, the rooms and pools are amazing and the cleanliness is second to none. Thank you dreams for an amazing much needed vacation. Paul and Ariel PS. See you soon!…
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
After extensive research, we decided on Dreams Playa Mujeres with our four children ages 8-12 and their caregiver, making us a total of 7 all together. We normally stay at the adults only resort of a different brand further up on Playa Mujeres, but we chose this resort for the kids because of all the amenities it offered children and the different pools, especially that they offer heated ones in Winter. We already love the beach at Playa Mujeres so knew we wouldn't be disappointed, we love Playa Mujeres in Mexico. We are frequent travelers to this area so I was nervous about trying out a new brand, but it all was absolutely incredible. The food was great, definitely above average for an all-inclusive and enough variety for the whole family even during Covid time and rotating restaurants, we found the Mexican food offered there to be above par for other resorts we stayed at in Cancun, we ate endless amounts of Chips, Pico and Guacamole and it was all so delicious. Also, the room service that delivered our breakfast every morning was super delicious, we are all still talking about the French toast. We stayed at the preferred club two bedroom villa by the lazy river and loved our room that fit all 7 of us comfortably. We liked having the private jacuzzi at night to come and relax in and felt like we had the lazy river to ourselves. The preferred club was definitely worth it for the club bar/room where we could grab snacks and get top shelf liquor. The bartenders there Julian/Rene were incredible and did a fantastic job keeping the adults and kids happy with their drink orders. Also, kudos to the activities coordinators Carlos and Fernanda who ran the activities at the main pool and the beach. They were so engaging and friendly and my kids are still talking about them and hope they will be there when we came back. We were very impressed with the Covid protocols and we scheduled the return Covid test easily with the concierge for the day before we needed to return home and it took 15 minutes of our morning and was seamless. All of us tested negative and we were so grateful they are doing the test on-site. If you are on the fence about booking Dreams with your family, rest assured it is completely safe and it was well deserved break for our kids that had a rough year. We all agreed we will be returning to this resort yearly as our family vacay. Thank you to Dreams and all the amazing staff that made this our family's favorite trip to date!…
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
+1
I want to start off this review saying it was my first resort ever, so I didn’t know exactly what to expect. Also my first time in Mexico. When we got there on a Monday it was very nice, the view is incredible. We were upgraded to preferred and I can’t say that if I had to pay a ton extra I may not. But we enjoyed it especially being able to have breakfast that wasn’t buffet. Our hotel view was amazing. We did pay for an ocean view. I read a lot on here that if you tip you get better service. I didn’t think that was the case at all. We had to get up just about every time to get our drinks. Which was fine and we weren’t lushes. Lol. But for tipping in addition to what we paid I probably will not tip again at an all inclusive. The beach was very nice, we walked the beach down past different resorts and you could tell right away which resort was nicer. The pool areas and views were also amazing. The food was....meh. I was not super impressed. The best food we had was at secrets. The Mexican place and Oceania. All the rest was kinda okay. Also even tho they have filtered water I would still do bottled as much as possible. We both had tummy issues 3rd day in. We did go golfing it’s not REALLY free at all. We paid about $335 for two of us to golf and rent clubs. Again our first time doing something like that. We will bring our clubs next time. But the experience was great, it was amazingly beautiful. About 3 days in, it went downhill. Service was not good, we had housekeeping and turndown service and the turndown service stopped. Then the housekeeping was pretty bad at the end. Each day we left a REALLY nice tip and left a little note for extra waters and coffee, beer that we’d like. Well they took the money and stopped refilling our fridge 🤨 we would call down and ask for cold bottled water because we were out and 4 hours later still no water. We also ordered room service our last night and it took over 2 hours to get when we were told 50 mins. These were just a few things that left a bad taste in our mouth. The last day we did get a couples massage and that was well worth it. They did a great job. We never did get our free bottle of tequila, rum or vodka. (Choose one) even after asking for it. Over all the view, the pool, the beach all very nice. Service for me knowing it’s all inclusive and it should be above par was below par for me. One last thing (sorry I know this is long but wanted to give all my thoughts) If they ask you to do a sales pitch, don’t do it. 🤣🤣 they said it would be no more than 90 minutes and it was OVER 3 hours. AND at the end they told us they were going to have someone come over and do a survey with us and it wasn’t. She was a bully. Told us that we should be able to afford the monthly payment bcz we lived in America. I stood up and told her we were done. Incredibly rude!! If you want to do that then go for it, lol. But to me it wasn’t worth it at all. …
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
PRICE RANGE
US$259 - US$1,665 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
502
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Claim Your Listing Frequently Asked Questions about Dreams Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Dreams Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (6.4 km), Zona Arqueologica El Meco (5.8 km), and Rock Bar (6.6 km).
What are some of the property amenities at Dreams Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Guru Beach Club & Restaurant by Lotus, Los Tacos de Humo, and Pizza & a...More.
Are there opportunities to exercise at Dreams Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dreams Playa Mujeres Golf & Spa Resort have an airport shuttle?
Yes, Dreams Playa Mujeres Golf & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Dreams Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.1 km).