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Condominio Playa Mujeres, Playa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
30 people are viewing this hotel
Beloved Hotels
US$412
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Free cancellation until 21-04-28
Prestigia.com
US$503
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Trip.com
US$503
US$359
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Free cancellation until 21-04-27
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (8018)
Pool & Beach (1339)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Room & Suite (1,299)1,299
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Great View
Languages Spoken
English, Spanish
5,970Reviews1,028Q+A100Room tips
Traveller rating
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Popular mentions
Lisa K wrote a review Today
1 contribution
My boyfriend and I stayed at Beloved earlier in February and had the most amazing time possible. If you are looking for a place to go with your partner and relax, recharge, and reconnect as a couple during this crazy time, this is THE place. First: it is extremely COVID safe. We all know there are no guarantees, but from the private transfer (they sanitized our luggage, our hands and had masks and sanitizer in the SUV) to the hotel and their staff, we felt very safe. All staff wore shields and elevators are capped at 2 people plus hand sanitizer where you need it. The onsite COVID test was done safely and effectively. Second: it's a real all inclusive - the food and drinks are amazing and you get a fully stocked room with liquor, champagne on arrival, restaurants and 24 hour room service. The restaurants were rotating on being open certain nights due to reduced capacity so check their app on what is open each night. They are extremely accommodating to dietary restrictions and will even make a special menu for you. Third: the room was ridiculous. We had an ocean view plunge pool room and it couldn't have been more gorgeous and romantic. Huge shower, tons of space and massive balcony. Yes - the plunge pool was a bit cold but I used it to sit in and read post a long day in the sun so it felt great. Lastly: and most importantly the staff are BEYOND AMAZING. Every single person who works there was incredible and did everything in their power to make our experience exceptional. They were all kind, warm, and attentive and really make this place special. I'm blanking on all the names, but definitely remember Samantha at the front desk who came and found me on our last day to ask me if we'd be ok getting a special menu made for us, Luis and Luis on the beach who were awesome, Ramon at El Mar and our other server (sorry I can't remember your name) who was hilarious. And I'm blanking on her name but the sweetheart who kept trying to get my boyfriend to play volleyball. What is happening to the tourism industry in Mexico is devastating and I hope they can recover. We will definitely be back and can't wait to spend more time here. Thank you Beloved for everything!
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Date of stay: February 2021
Rooms
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Lisa H wrote a review Jan. 2021
Norman, Oklahoma35 contributions16 helpful votes
Hotel's Favourite
We just found out about the Excellence collection about 4 months ago, and have come 4 times already!!! This Beloved property is immaculate!!! never a leaf on the grounds. Perfectly manicured and beautiful all the time. That goes for the entire property, inside and out! It is well thought out for activities, quiet, dining, etc. Our room was perfect every day!! The entire staff (as all the excellent properties we have visited.. the finest, beloved and excellence) speak very good English, and go out of their way to help in any way they can. They somehow manage to learn everyones name, and use it every time they see you. They are glad to be working there, and are glad you are visiting! Luis the beach chair attendant, Luis the beach server, Alejandro, the waiter by the pool, Ixskelly (I butchered her name) was the front desk attendant who sat patiently with us while we made a lot of room decisions, and looked at what all they had open. I would FOR SURE, book a dinner on the beach!!! Very memorable! We will continue to go back as often as possible, as it is a short flight, and VERY NICE!! This is like NO other hotel group in Mexico. We usually don't travel to Mexico, but this will not disappoint.
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: We always prefer the beach front or beach view. We had room 331 which we will be returning to.
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1 Helpful vote
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded Jan. 19, 2021
Dear Lisa, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share this review with the TripAdvisor community. We are very glad to hear from you that we are able to meet your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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dwaddington1 wrote a review Yesterday
Chattanooga, Tennessee4 contributions
+1
I don't normally write reviews; however, I could not let this trip go without saying how amazing Beloved Playa Mujeres is. My husband and I traveled with two other couples and this, hands down, was one of our best trips ever. From arrival to departure, the experience was amazing. Our rooms were so spacious, clean, and inviting. We had turn-down service every night with special sweet treats waiting on us as well. The food from room service to each restaurant was some of the best that we had ever had at a resort. We normally leave our resorts and go into town to experience better food, drinks, etc., but here, there was no need for that. Kenia, always did a great job of having the chef prepare us an authentic Mexican lunch feast or the perfect breakfast for each of us. Alberto, was always smiling and making sure that we had anything and everything we could ever want while at the pool; regardless of the pool, he would find us and take care of us. Antonio and Cristian took great care of us on the beach. Pascual, was our nighttime bartender that was equally amazing. He made great drinks and we had great conversations with him. He always went out of his way to make sure we were taken care of. The sushi that Jesus prepared for us each night was out of this world. We would go there just for drinks and sushi appetizers before each dinner. Elizabeth was a lot of fun too with encouraging us to participate in activities such as guacamole making to tastings. We felt like we were the only people on the property regardless of where we were the whole time because they were all so awesome. I do also want to say that with everything going on with COVID, this resort went to great lengths to constantly clean and disinfect. I felt safer there than many of the places we visit in our hometown. We had free COVID testing at the resort and had our results by that evening.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: We were in Building 2 with a swim-up room...perfect!
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded today
Dear guest, First and foremost, we would like to thank you for choosing Excellence El Carmen as your vacation destination and for taking the time to write and share your feedback with other travelers. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, enjoyable entertainment and the outstanding service provided by our colleagues along with our health and safety protocols. Our commitment is to make every guest experience, as exceptional and unique as it can be, and we will continue working hard in this direction to provide the best vacation experience ever. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
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vvanders1 wrote a review Yesterday
White Lake, Michigan57 contributions21 helpful votes
We spent 10 nights at the Beloved from 02/09 - 02/19. This is our 5th stay at this amazing hotel. The staff is the reason we keep returning and they did not disappoint! We were pleased to find our favorite beach front casita was available for our stay & was just as we remember. Walter at the front desk is always welcoming & concerned that you have the best vacation possible. Antonio on the beach would visit our patio everyday to bring us frosty adult libations and anything else we may require. He was definitely a highlight of our trip & we looked forward to seeing him. The food selections were plentiful & very good. The Beloved takes the time to ask about any dietary or allergy restrictions & all of their restaurants shine in accommodating these issues. Kenia, Ingrid & Victor at Le Bisou & La Isla Trattoria made our dining experience top notch & fun. They never lacked a smile or a kind word. Victor has been a mainstay on every trip we have made to the Beloved & an asset to their brand. As soon as we check in, we wonder "is Victor working today"?!! Veronica in entertainment was a delight & we got a kick out of sharing the same first name. Do not miss her Aloe Vera Workshop in the Wellness Palapa on the beach. It was fun & very informative. The only downfall on this trip was our plunge pool was chilly to say the least. We inquired with the front desk about having it heated but were told it was not possible due to corporate mandates, hence the 4 stars. Overall if you are looking for a relaxing, luxurious vacation with fantastic food, talented, welcoming staff & breathtaking views, you can't beat The Beloved.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: All of the rooms are top notch.
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded today
Dear guest, First of all, we would like to thank you for choosing Beloved Playa Mujeres once again and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided. In addition, we are glad to know that they are the reason why you keep on coming back. Although, we are very sorry to read that your stay would have been perfect if we would have heated the plunge pool. We can assure you that corrective measures will be taken in order to provide quality standards which we are known for and contribute to your well-being whilst in our property. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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Rosario C wrote a review Feb. 22
Pasadena, California10 contributions12 helpful votes
If you are looking for a place to relax during the day and feel at home, eating the best gourmet Mexican food and seafood and listening to amazing Latin music and international music at night.... this is the place to go. We stayed twice and are booking our third time this year. All the employees go above and beyond to make you feel at home. A.M.A.Z.I.N.G. experience always!!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded yesterday
Dear Rosario, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your vacation destination once again and for taking the time to share this review with other travelers. We are very glad to hear from you that we are able to meet your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
Read more
Previous
PRICE RANGE
US$364 - US$770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la amada resort, la amada playa mujeres
FORMERLY KNOWN AS
La Amada Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
109
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Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Guadalupe Chapel (7.6 km), Playa Norte (5.7 km), and Zona Arqueologica El Meco (3.4 km).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Los Tacos de Humo, Guru Beach Club & Restaurant by Lotus, and Pizza & a...More.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Beloved Playa Mujeres have an airport shuttle?
Yes, Beloved Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.