Grand Palladium Costa Mujeres Resort & Spa
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Vialidad Paseo Mujeres Mz, 1 Isla Mujeres, Cancún, Qroo., Playa Mujeres 77400 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$317
US$255
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Free cancellation until 21-06-30
US$286
Free cancellation until 21-06-29
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Full view
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Pool & Beach (741)
Dining (419)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Costa Mujeres Resort & Spa
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Palladium Costa Mujeres Resort & Spa is located on Costa Mujeres beach, an esteemed spot on the Mexican Caribbean, just a short drive from the vibrant town of Cancún. Its 5-star sporting and leisure activities are well-suited for families, couples, groups of friends, or business professionals looking for a Caribbean holiday in Mexico. With Infinite Indulgence®, Everything is included. Grand Palladium Costa Mujeres Resort & Spa has direct access to the beach and shares the Zentropia Spa & Wellness center with TRS Coral Hotel. The Family Selection service, premium sports facilities, high-quality gastronomy on offer, leisure, and shopping areas ensure both children and adults stay entertained. The heart of Grand Palladium Costa Mujeres Resort & Spa is “The Village”, its exclusive area with a wide range of gastronomy and leisure outstanding luxury services for families, friends and couples. Kids exclusive zone is also located inside an island-shaped special area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Concierge
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Location
Full view
Contact
Vialidad Paseo Mujeres Mz, 1 Isla Mujeres, Cancún, Qroo., Playa Mujeres 77400 Mexico
Name/address in local language
Getting there
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3,709Reviews768Q+A100Room tips
Reviews
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Popular mentions
My family and I visited here this month. The minute we arrived we were made at ease with all of the COVID precautions. Don’t be afraid to travel during this pandemic! The food was delicious at every restaurant we ate. The wait staff was phenomenal. Thank you Serefino for taking such great care of my family! My son also celebrated a birthday while here and Sully came to our room while he was at the pool and decorated his room with a banner, balloons and his most favorite treats! He was so surprised! We will definitely be coming back.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 2 days ago
Dear GIlove2, Thank you for deciding to stay with us during your holidays in the Caribbean, It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Grand Palladium Costa Mujeres Resort & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories, we truly hope to welcome you and your family for many years to come, Kind regards, Miriam Santos, Quality manager
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Unbelievable stay at the Grand Palladium Costa Mujeres. I am 20 years old and traveled with my two friends also in their early 20s. First time in Mexico and only spent three nights but wow, quite the experience. Not allowing the pandemic to affect our lives, the Grand Palladium assured our safety as being #1. Moreover, the suite room was sparkling clean, resort restaurants were well sanitized and all staff was wearing masks and goggles. The food was outstandingly fresh and the all-you-can-drink was such a great aspect! LOL! Look no further when choosing the best all-inclusive in Cancun with the greatest bang for the buck. Thank you to everyone working at the hotel and property to ensure a safe and enjoyable stay for us! Viva Mexico!!!!
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Review collected in partnership with this hotel
Date of stay: February 2021
Helpful
Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 2 days ago
Dear Mr. Jared, Thanks for the wonderful privilege of being your chosen hotel during your first visit to Mexico, it has been a real honor to receive you in this beautiful paradise of Costa Mujeres during your vacations, Thank you for mentioning the cleanliness throughout our property, the safety and well-being of all of our guests and team members is our greatest priority, It is so rewarding to know that it has been a perfect and unforgettable trip! We look forward to welcoming you back soon. Kind regards, Miriam Santos, Quality manager
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My family and I visited here for the first time and Marin and Euriel took the best care of us I’ve ever had sunning at a pool! I wish I could stay longer! They worked their ass off in 80 degree weather!
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 2 days ago
Dear GHills64, It is so kind of you to share your experience with us through this review, I am so thrilled to hear your stay was excellent. Thank you for giving us the opportunity to share this experience with you and to help make your vacation as memorable and beautiful as possible, I hope you come back and visit us again soon, Cordially, Miriam Santos, Quality manager
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My son left his backpack in the hotel room, and we didn't realize it was missing until we were at the airport. Veronica Castro, the supervisor at Grand Palladium, found the backpack immediately and went out of her way to help us get it shipped back to the U.S. She made 3 separate trips to the Fedex office to make sure it was shipped. Thank you Veronica
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 1 week ago
Dear guest, You don't know how happy and grateful we are that you and your family had such an enjoyable vacation during your stay at Grand Palladium Costa Mujeres Resort & Spa, We pride ourselves on the service we provide to our guests, and we're delighted to hear that you were impressed by the personalized service you received during your stay, especially thanks to Veronica, who does her best every day to help our guests with a smile. We look forward to welcome you and your family, and offer you another extraordinary holiday again. Kind regards, Miriam Santos, Quality manager
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My husband and I were thrilled with our stay. The staff were very accommodating and friendly. The foos was amazing and room was fantastic. Despite Covid we were able to use almost all of the facilities and still have fun.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Miriam Santos, Atención al cliente/recepción at Grand Palladium Costa Mujeres Resort & Spa
Responded 1 week ago
Dear Mrs. Angie, Thank you very much for having taken some of your valued time to share with us your recent experience and for having appreciated our superb service. Nothing makes us happier than hearing from our guests about the fabulous service and personalized attention they received from our staff, We hope to see you again when your travels bring you back to Mexico. Kind regards, Miriam Santos, Quality manager
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PRICE RANGE
US$248 - US$558 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
673
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Claim Your Listing Frequently Asked Questions about Grand Palladium Costa Mujeres Resort & Spa
Which popular attractions are close to Grand Palladium Costa Mujeres Resort & Spa?
Nearby attractions include Playa Norte (6.9 km), Zona Arqueologica El Meco (6.2 km), and Rock Bar (7.2 km).
What are some of the property amenities at Grand Palladium Costa Mujeres Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Grand Palladium Costa Mujeres Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Costa Mujeres Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Costa Mujeres Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Costa Mujeres Resort & Spa?
Conveniently located restaurants include Guru Beach Club & Restaurant by Lotus, Los Tacos de Humo, and Pizza & a...More.
Are there opportunities to exercise at Grand Palladium Costa Mujeres Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium Costa Mujeres Resort & Spa have an airport shuttle?
Yes, Grand Palladium Costa Mujeres Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Costa Mujeres Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Costa Mujeres Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Palladium Costa Mujeres Resort & Spa?
Many travellers enjoy visiting Hacienda Mundaca (10.7 km).