We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Catalonia Costa Mujeres All Suites & Spa Resort

Save
Share
Boulevard Vialidad Paseo Mujeres, Playa Mujeres 77400 Mexico
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Booking.com
US$200
View Deal
Free cancellation until 21-04-29
Snaptravel
US$238
US$173
View Deal
SAVE US$65
Expedia.comUS$238
Agoda.comUS$190
FindHotelUS$189
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (509)
Dining (70)
Room & Suite (41)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Updated 19-09-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19-09-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Discover the new Catalonia Costa Mujeres All Suites & Spa Resort hotel in the most exclusive area of Cancun. A place to experience the true spirit of Mexico, from its beautiful white sand beaches and clear waters to the origins of the Mayan civilization. An all-inclusive resort to enjoy the Caribbean to the fullest: spacious suites with a terrace or balcony and extensive gastronomic offering.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Pool / beach towels
Outdoor pool
Private pool
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast in the room
Outdoor dining area
Swimup bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
269Reviews146Q+A25Room tips
Traveller rating
  • 174
  • 39
  • 23
  • 19
  • 15
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Judith wrote a review Feb. 13
2 contributions
Where should I start... We LOVE Catalonia Costa Mujeres! My fiancé and I spend two weeks on this beautiful brand new resort. Besides that the resort has great amenities we also felt extremely safe during COVID. The rooms are big and super comfortable, the food is super delicious and all the staff members are the absolute best! I highly recommend to anyone looking for an all inclusive resort!
Read more
Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Share
rkl112013 wrote a review Aug. 2020
Murfreesboro, Tennessee111 contributions40 helpful votes
Hotel's Favourite
We needed a break outside of the house during the pandemic and decided to brave a trip to Mexico. This resort was a breath of fresh air. Were there restaurants closed during our stay? Yes. Was a mask necessary upon entering Beloved? Yes. Did the gym have strange hours? Yes. All those things happened, but they were a small price to pay to stay here. The staff was extremely kind. Sometimes, they were a bit busy due to the staffing levels, but they were always kind. Some employees really stood out to us, meaning they were exceptional. In no certain order: Mariano, Missael and Luiza made dining in Beloved amazing. We thank them from the bottom of our hearts for their world class hospitality. Amaury was outstanding at crafting us unique cocktails. He should be allowed to really bring the F&B up to world class standard. He was most gracious in spending time with us and exceeding our expectations. Chef Marco, you know what you did! You created a culinary masterpiece for us for our special dinner. Your attention to detail and culinary skills topped those of any other of the Catalonia properties we have visited. Ruben and Sostenes, you set the standard for butlers at Catalonia. We enjoyed meeting you and your service was off the charts! Finally, Paris. You made us feel as if our suggestions and thoughts were heard. You made us feel special and we will most certainly return to see you - soon! We love and miss the Catalonia family we met here!
Read more
Date of stay: August 2020
Value
Service
Sleep Quality
4 Helpful votes
Helpful
Share
Response from Social Media Catalonia Hotels and Resorts, Promocionar at Catalonia Costa Mujeres All Suites & Spa Resort
Responded Aug. 30, 2020
Dear guest, We cannot thank you enough for choosing us, I am so happy to hear that your experience was in line with our reputation for upscale and quality service. I will pass your comments along the team who will be very motivated to know that you were satisfied, not only with our great quality of food but also, with the outstanding job of our entire team. Thank you for sharing your thoughts and it is our hope to serve you again soon. Best regards,
Read more
cesarinax3 wrote a review Feb. 12
Bronx, New York1 contribution1 helpful vote
Beautiful resort, however this resort was not what I expected. It was waste of money. I have been to Mexico multiple times and this was the worse resort I have ever been too. I wish I would have stayed some where else. The choice in food is very limited. No buffet. Everything closes early. Pools are cold. Even the pool at the spa was cold. Some pools had jets that did not work. Most of staff did not want to help or serve. Some staff were clueless. It was so hard getting a drink. Sometimes the bar did not have bartenders. I understand it is still COVID period, however I have had better experience at even cheaper hotels the last time I went to Mexico when it was the peak of COVID. The only reason I gave it 2 stars was because the rooms are nice and Christian (gato) made my experience nice. He is a great bartender/server. I had went there for my birthday and I did not enjoy it at all.
Read more
Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Costa Mujeres All Suites & Spa Resort
Responded 1 week ago
Dear Cesarina, Once again we value your input. We regret the experience described, it absolutely does not reflect our internal philosophy and there is no intention to repeat these deficiencies. your impressions will be transmitted to the executive team, we are committed to continue working with passion and conscious in order to continue creating quality experiences as on other occasions, we appreciate your confidence in bringing it up and we hope you accept our sincere apologies. Thank you very much for your visit, we hope that your next stay in the Riviera Maya will be much more satisfactory. Best regards,
Read more
Rose wrote a review Feb. 7
New York City, New York11 contributions
+1
Beautiful hotel aesthetically and so clean but lacking in so many areas!! The food is terrible here, only the taco & pizza spot are good. The pools are all FREEZING and not warmed, they have some wacky towel system going on, which in my opinion is inconvenient and doesn’t make any sense. The staff is soooo blah, no one knows anything and no one seems like they are happy to be there or help, with the exception of the front desk, pool/activities personnel and bartender Christian(gato). Gato was so sweet and helpful, honestly he’s carrying this resort on his back and this place is nothing without him! I didn’t really enjoy my experience in this resort and I most definitely will not be back, I wish I would’ve stayed at the riu which is where I stayed a few months ago in the summer or planet Hollywood next door. This resort is lacking in customer service and dinning areas which are KEY. It’s a very quiet/calm hotel and very clean, would be good for family/partners looking for a calm getaway amid a pandemic, just beware of terrible customer service from employees and VERY limited food options. Also, it’s in the middle of nowhere so also beware that you will be spending $100 ROUNDTRIP to get to and from the hotel zone, overall in my opinion not worth it and you’re better off staying elsewhere!!
Read more
Date of stay: February 2021Trip type: Travelled with friends
Helpful
Share
Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Costa Mujeres All Suites & Spa Resort
Responded 2 weeks ago
Dear Rosa, Thank you for sharing your experience through this way. The comments that our guests share with us are of the utmost importance as they allow us to know the areas of opportunity that we must attend immediately, rest assured that we will reinforce our standards of quality and attention, this is not the way we would like to be remembered and as you mentioned, there is people who offer its best to serve and all of us should take note of that to repeat. Thank you for remark the service from Cristian, definitely we will share with him this acknowledgement. Regarding the food, our Chef will be informed about your perception, I am sorry to know that no option could satisfy you. Dear Rosa, thank you for your visit, rest assured that we will improve in these aspects and even with your last statement, we hope to have the opportunity to amend your disappointment and meet your expectations in a future visit with the service that you expect and certainly deserve. Best regards,
Read more
morrischanelle wrote a review Jan. 2021
New York City, New York1 contribution
If you are looking for a couples intimate stay this is a nice place to stay. It’s very quiet not much music other than elevator music. Rooms are beautiful. Pools are great also. You have a food and drink time limit. So eat up because after 11 nothing is open not buffet anything. Drinks start at 11/12
Read more
Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Cleanliness
Service
Sleep Quality
Helpful
Share
Previous
PRICE RANGE
US$207 - US$543 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
432
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Catalonia Costa Mujeres All Suites & Spa Resort
Which popular attractions are close to Catalonia Costa Mujeres All Suites & Spa Resort?
Nearby attractions include Playa Norte (7.4 km), Rock Bar (7.7 km), and Tiny's Bar (7.9 km).
What are some of the property amenities at Catalonia Costa Mujeres All Suites & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Catalonia Costa Mujeres All Suites & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Costa Mujeres All Suites & Spa Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Catalonia Costa Mujeres All Suites & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Costa Mujeres All Suites & Spa Resort?
Conveniently located restaurants include Guru Beach Club & Restaurant by Lotus, Los Tacos de Humo, and Pizza & a...More.
Are there opportunities to exercise at Catalonia Costa Mujeres All Suites & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Catalonia Costa Mujeres All Suites & Spa Resort have an airport shuttle?
Yes, Catalonia Costa Mujeres All Suites & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Costa Mujeres All Suites & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Costa Mujeres All Suites & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Catalonia Costa Mujeres All Suites & Spa Resort?
The staff speaks multiple languages, including English and Spanish.