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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,569 Reviews from our TripAdvisor Community

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Showing 3,332: English reviews
Reviewed yesterday NEW

This all inclusive experience was amazing. From food to service, cleanliness and friendliness, hands down the best. Jesus, our pool boy, was super attentive and smiley. Ramos gave us superb beachside service. Mario and Adrien worked long hours in sweltering sun as bartenders to appease all the football fans. Victor made the best "hootchie kootchie" shots at the Italian ristorante....

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Helpful?
1Thank Jennifer K
Wabasha, Minnesota
Reviewed yesterday NEW

We have tried 10 different all inclusive resorts, mostly in Mexico. This resort has the absolute best restaurants. The Japanese sushi and sashimi is outstanding. If you try that one make sure you try their special drink called something like Taste of Orient. (Mandarin Vodka, amaretto, grapefruit juice, cinnamon). Outstanding. The Mediterranean, Mexican and steak house restaurants are also great...

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Helpful?
Thank whiskers2
Reviewed yesterday NEW

Everything about Villa del Palmar Cancun is wonderful. The service is outstanding. Knowledgeable and friendly staff. The resort is fantastic and well maintained. The restaurants have great food, even the all-inclusive selections. We will go back again.

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Helpful?
Thank Jim S
Marin County, California
Reviewed yesterday NEW

Property is beautiful - rooms are super clean and have fabulous balconies with gorgeous hammocks to lie in - the beach is talcum powder white and soft sand - lots of chairs and beach cabana beds - Jesus, the attendant, is hand down the BEST - he makes sure you have towels and that you are comfortable at all times!...

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Thank 548san
Georgetown, Texas
Reviewed yesterday NEW

My wife and I spent a week ate the Vill Del Palmar in January. We came here on a reconnaissance mission to learn more about the facilities; so no fun or relaxation😎. Yeah right! We are meeting our son and daughter and their families in June after school lets out. We opted for the all inclusive package including drinks at...

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Thank RoseAlee
Waltham, Massachusetts
Reviewed yesterday NEW

Villa del Palmar was amazing!!! The staff are incredibly welcoming and fun. Fran Lugo guided us through our fantastic fitness adventure during their Wellness month in October! Teaching a morning Stretch class to the beautiful Mexican sunrise was a blessing only to be followed up by some heart pumping Zumba fun ~ in the pool and on the deck! The...

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Thank AnnC1969
Chicago, Illinois
Reviewed 2 days ago NEW

There was mosquito in the room! We got mosquito bites while in the room. Ironically we didn't have mosquito bites outside because we used repellent while outside. My son think it is like a motel. Food is great, especially mango tango is exceptional.

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Helpful?
Thank ronniege
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your review. We regret that there was a mosquito in your room. Unfortunately, although we wish we could, we cannot control Mother Nature. With our balconies open to the ocean front view and our hallways open to fresh air as well, there are many opportunities for mosquitoes to enter the room. We are delighted...

Reviewed 2 days ago NEWvia mobile

Jesús is the best!! He is always running around helping people with chairs, towels, strollers, etc. He is super friendly and is obviously passionate about what he does. He is always smiling and making people happy! He's an amazing worker. The resort was beautiful and the food and drinks were amazing. Pedro was our waiter and had a close eye...

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Helpful?
1Thank Emma O
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Emma, Thank you for your gracious recognition of Pedro and Jesus. We will share your generous praise with them. We are very proud of them and the many other colleagues that contributed to the excellence of your stay. It is an honor to receive your recommendation to other travelers. We hope to be 'su casa" for many more...

Reviewed 2 days ago NEW

Villa del Palmar Cancun is absolutely amazing. The staff is super attentive, food is better than expected (for an all-inclusive it was wow!) There's multiple restaurants to choose from on the resort. The pool area is beautifully and well planned with different pools and areas which keeps it nice and quiet. The only thing missing (for us) was some night...

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Helpful?
Thank Isabelle L
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Isabelle L., We are thrilled to receive your review and know we delivered the excellent vacation you came here expecting. Our goal is to always meet or exceed every guest expectation and it is rejuvenating to read reviews where we have met that mark. We place a very very high value on maintaining exceptionally clean rooms and...

Mexico City, Mexico
Reviewed 2 days ago NEW

I had a terrible experience with the bell boys and door personnel. When doing my check-out, personnel approached me to ask if I had transportation services, I said I was checking options. I decided to ask for an UBER car, because the transportation to the airport was 3 times more expensive in the local taxis than with UBER. Once I...

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Helpful?
Thank denymh

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $238 - $889 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
353 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best service”
 of 5 bubbles D6349XSjenniferk, 17 Jan 2017 | Read review
“better to get a higher floor for better view over the trees”
 of 5 bubbles whiskers2, 17 Jan 2017 | Read review
“All rooms are ocean views, the higher the better view.”
 of 5 bubbles RoseAlee, 17 Jan 2017 | Read review
“If you plan to travel around, just rent a car, don't go after the taxi service in there, highly overpriced, bad service, worst attitude.”
 of 5 bubbles denymh, 16 Jan 2017 | Read review
“We were on the bottom floor, rm 1009. Garden view room that suited us well. I think floors 4 and above have the ocean views.”
 of 5 bubbles sbtraveler2013, 16 Jan 2017 | Read review
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