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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,653 Reviews from our TripAdvisor Community

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Showing 3,412: English reviews
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Reviewed yesterday NEW

Long check in process and they hit you up to listen to their timeshare at another property immediately. Got the wrong room and keys, luckily the bellhop ran down to get them. You can only get discounts if you listen to their pitch and they are extremely pushy (Jenny was horrible). Rooms did not get cleaned and I called on...

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Helpful?
Thank Maritza M
Chicago, Illinois
Reviewed yesterday NEW

Location was beautiful and would recommend it. Restaurants were fine have had better but the pool area was beautiful and plenty of chairs. One bedroom unit was great and spacious. Would certainly recommend it if you want to be away from the major hustle and bustle of the hotel district.

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Thank RomaL60
Reviewed yesterday NEW

February 2, 2017. We signed-up for a free breakfast in exchange for a 90 minute presentation for what amounts to a vacation time share. I told the salesman that we had no intent to purchase anything, we were here for 90 minutes and a free breakfast. Nice place, good breakfast, but their high-pressure tactics, and whining about "If you do...

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2Thank Frank C
Spartanburg, South Carolina
Reviewed yesterday NEW

This was my sixth trip to Villa Del Palmar. I like the location , it is a little north of the hotel zone away from the heavy traffic. the Employees are very attentive and friendly and very well trained. There are 5 resturants on the property that are vey good and there are some very good local seafood resturants just...

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1Thank redlighting
Portland, Oregon
Reviewed yesterday NEW

My wife and I just returned from a week stay in a one bedroom, ocean view suite a Villa del Palmar in Playa Mujeres (Cancun), MX. This was our first time at this facility and it is quite impressive. The facilities and gardens are beautifully maintained, the food is very good to excellent, I received one of the best spa...

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Thank oregonn8v
Regina, Canada
Reviewed 2 days ago NEW

We found the room to our liking but as always, spent very little time in it. The restaurants and meals were good and we especially liked the Japanese and Steak house restaurants. Most of our time was spent by the pool and we enjoyed the service we received from Jesus, our young pool attendant. Each morning he would have towels...

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3Thank scottlangeman
New York City, New York
Reviewed 2 days ago NEWvia mobile

This beautiful resort is great for families and couples. We are enjoying a great week at Villa. With 6 pools, 7 restaurants, a kids club, deli... there is no reason to leave. I would recommend the all inclusive rates for families. The rooms are huge with large balconies (with personal hammocks). The kids club is a great way to get...

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1Thank BroadieNewYork
New York
Reviewed 2 days ago NEWvia mobile

We just arrived and already very disappointed. Front desk and welcome low on customer service and leaves a lot to be desired. 3 stars at best. No one took us to room but pointed to elevators. Hotel is dated and run down looking. We are here until Sunday and I hope it improves. First impression is not good.

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3Thank samann72
Reviewed 2 days ago NEW

Wonderful resort and fabulous staff. Jorge V. Macias is the best. So friendly, caring and lots of fun!!! His team was so accommodating and made sure everyone was happy. Jorge always makes our vacation the best!!!

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1Thank Elayna Lani C
Reviewed 2 days ago NEW

i visited back in November and had a amazing time there. Special thanks to Jorge and his team They showed us a great time and a amazing stay. Can't wait to visit back adn spend more time with Jorge. Jorge, you are so funny, stylish, and great! Thanks so much!

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Helpful?
1Thank Heena T

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $229 - $868 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
375 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Construction in the back end of the hotel so try to get as close to the front as you can.”
 of 5 bubbles maritzam818, 21 Feb 2017 | Read review
“ask for high floors shrubs and trees are fairly tall. 4th floor of higher”
 of 5 bubbles RomaL60, 21 Feb 2017 | Read review
“All rooms have beatiful veiw of ocean,the rooms in the center give you a full veiw of complex and ocean.”
 of 5 bubbles redlighting, 21 Feb 2017 | Read review
“All rooms face the grounds and beach. Floor level determines if garden or ocean view.”
  • View from Suite 3707A
 of 5 bubbles oregonn8v, 21 Feb 2017 | Read review
“Construction going on beside the resort, I would request a room away from that area. Annoying sound coming from the A/C.”
 of 5 bubbles foxburyhill, 18 Feb 2017 | Read review
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