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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,572 Reviews from our TripAdvisor Community

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Showing 3,335: English reviews
Olympia, Washington
Reviewed yesterday NEW

The Villa del Palmar Cancun is a great Resort with an exceptional Staff. We just returned from our third visit. As I remember... the many on site restaurants and grocery shopping make it easy to sit back and relax. We rate all of the VDP restaurants very highly. Many staff show supberb hospitality and friendliness, willing to take time to...

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Helpful?
Thank J-Traveler49
Boston, Massachusetts
Reviewed 2 days ago NEW

Great resort, great food! every room has a balcony and a hammock. Very good to relax, away from the main hotel strip, but still close to all great amenities. Thank you to TESS who helped us out. I already booked my next trip there. Really enjoyed the relaxing and great atmosphere. The food is very good. The beach is great,...

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Helpful?
Thank Patron A
Denver
Reviewed 2 days ago NEW

I would avoid this resort because of the bad internet service that they charge $10/day for. It often doesn't work. There are plenty of beautiful resorts like this one with better internet, so try to find one that offers this if it's important to check in with the real world on occasion. Otherwise, enjoy your retreat and don't pay for...

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Helpful?
1Thank Sarah S
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: We are delighted that you enjoyed an excellent stay with us. We are disappointed in the poor internet experience you had. We are frustrated as well, when it isn't better and do our best to respond quickly to resolve any issues our guests However, we do have areas such as the Hospitality Suite where complimentary wifi We...

Reviewed 4 days ago NEW

This all inclusive experience was amazing. From food to service, cleanliness and friendliness, hands down the best. Jesus, our pool boy, was super attentive and smiley. Ramos gave us superb beachside service. Mario and Adrien worked long hours in sweltering sun as bartenders to appease all the football fans. Victor made the best "hootchie kootchie" shots at the Italian ristorante....

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Helpful?
1Thank Jennifer K
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Jennifer K, We are honored to have served you so well and thrilled that you enjoyed an amazing experience with us. Your review and generous praise serve to rejuvenate our spirits and strengthen our resolve and commitment to delivering excellence. Thank you for the time you spent sharing so clearly the many facets of your stay with us...

Wabasha, Minnesota
Reviewed 4 days ago NEW

We have tried 10 different all inclusive resorts, mostly in Mexico. This resort has the absolute best restaurants. The Japanese sushi and sashimi is outstanding. If you try that one make sure you try their special drink called something like Taste of Orient. (Mandarin Vodka, amaretto, grapefruit juice, cinnamon). Outstanding. The Mediterranean, Mexican and steak house restaurants are also great...

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Helpful?
Thank whiskers2
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest whiskers2, We are honored to have had you take the time to share in such great details of your excellent stay with us. We feel proud and confident that we have the best selection of restaurants and food available. It's an honor to know that you found our restaurants and service to far surpass any that you...

Reviewed 4 days ago NEW

Everything about Villa del Palmar Cancun is wonderful. The service is outstanding. Knowledgeable and friendly staff. The resort is fantastic and well maintained. The restaurants have great food, even the all-inclusive selections. We will go back again.

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Helpful?
Thank Jim S
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Jim S., We are honored to have served you so well and thrilled that you enjoyed an top notch experience with us. Your review and generous praise serve to rejuvenate our spirits and strengthen our resolve and commitment to delivering excellence. Our wonderful colleagues are the heart and soul of Villa del Palmar Cancun Luxury Beach Resort &...

Marin County, California
Reviewed 4 days ago NEW

Property is beautiful - rooms are super clean and have fabulous balconies with gorgeous hammocks to lie in - the beach is talcum powder white and soft sand - lots of chairs and beach cabana beds - Jesus, the attendant, is hand down the BEST - he makes sure you have towels and that you are comfortable at all times!...

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Helpful?
Thank 548san
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest 548 san, Your thoughtful review is much appreciated. Thank you for your kind recognition of Jesus. Your praise of his excellent service and the impact it had on your vacation is greatly appreciated and will be shared with him. We are very proud of our many dedicated colleagues that execute our vision of gracious and excellent guest...

Georgetown, Texas
Reviewed 4 days ago NEW

My wife and I spent a week ate the Vill Del Palmar in January. We came here on a reconnaissance mission to learn more about the facilities; so no fun or relaxation😎. Yeah right! We are meeting our son and daughter and their families in June after school lets out. We opted for the all inclusive package including drinks at...

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Helpful?
Thank RoseAlee
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Larry and Ms. Kelly, We are delighted to receive your review and appreciate your recognition for the excellent service and great vacation you enjoyed with us. Thank you so much for your review and your many gracious compliments. We are also thrilled that you had such a rewarding and relaxing experience in our Village Spa. We are extremely...

Waltham, Massachusetts
Reviewed 4 days ago NEW

Villa del Palmar was amazing!!! The staff are incredibly welcoming and fun. Fran Lugo guided us through our fantastic fitness adventure during their Wellness month in October! Teaching a morning Stretch class to the beautiful Mexican sunrise was a blessing only to be followed up by some heart pumping Zumba fun ~ in the pool and on the deck! The...

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Helpful?
Thank AnnC1969
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest AnnC1969, We are delighted to receive your review and it will be our pleasure to share your generous praise with all of our teams and colleagues that contributed to the excellence of your vacation. The time you spent acknowledging your outstanding trip is greatly appreciated. Our goal is to deliver excellence always and every aspect of your...

Chicago, Illinois
Reviewed 5 days ago NEW

There was mosquito in the room! We got mosquito bites while in the room. Ironically we didn't have mosquito bites outside because we used repellent while outside. My son think it is like a motel. Food is great, especially mango tango is exceptional.

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Helpful?
Thank ronniege
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your review. We regret that there was a mosquito in your room. Unfortunately, although we wish we could, we cannot control Mother Nature. With our balconies open to the ocean front view and our hallways open to fresh air as well, there are many opportunities for mosquitoes to enter the room. We are delighted...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $240 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Palmar Cancun Beach Resort & Spa 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
354 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South Side is where we have had rooms. No complaints!”
 of 5 bubbles J-Traveler49, 20 Jan 2017 | Read review
“ocean view, worth it!”
 of 5 bubbles Patr0nA, 19 Jan 2017 | Read review
“Best service”
 of 5 bubbles D6349XSjenniferk, 17 Jan 2017 | Read review
“better to get a higher floor for better view over the trees”
 of 5 bubbles whiskers2, 17 Jan 2017 | Read review
“All rooms are ocean views, the higher the better view.”
 of 5 bubbles RoseAlee, 17 Jan 2017 | Read review
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