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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,641 Reviews from our TripAdvisor Community

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Showing 3,401: English reviews
New Milford, Connecticut
Reviewed yesterday NEWvia mobile

This hotel looks nice but is very cheap. The food looks nice but tastes bland! The food reminds me of a chain restaurant food. All the alcohol is watered down so you can drink as many cocktails as you like and never get drunk. Everything in the rooms feels wet for some reason and I don't know why. Most of...

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1Thank Love2eatRibs
Hilton Head, South Carolina
Reviewed 2 days ago NEW

I recently spent a week at this beautiful resort. I was on a girls trip with 3 other long time friends. My one friend is an owner of the elite timeshare program. We arrived via a nice ride from the airport provided by the resort and greeted with a refreshing drink and cool washcloths. Our room was a 2 bedroom...

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Thank foxburyhill
Reviewed 3 days ago NEW

Since my daughters are teenagers we stopped going to All Inclusive Resorts . On this one we were invited to a weeding celebration/party of a son of a very close friend. Like many other All Inclusive, this one has poorly trained staff, small bugs in the rooms, service was scarce at the beach and in the restaurants, elevators werent fully...

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1Thank HGarse
Reviewed 3 days ago NEW

Had a lot of fun here with my boys for a bachelor's party. We left a snowstorm in new england and came to mid 80s everyday in mid-Feb, so cant really complain.... well except the fact you have to pay for wifi here which is absurd... but anyways, here are all the positives: The resort is very clean and staff...

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Thank Irvin C
Fort Collins, Colorado
Reviewed 3 days ago NEW

My family and I stayed here for a 5 nights in February. We have two kiddos, ages 8 and 11, and based on reviews of family friendly all-inclusive places, we chose this one. The staff was friendly, the accommodations lovely, the food and drinks were good, and the pools fantastic. All in all, we had a great time. Here's the...

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7Thank hmizia
Seattle, Washington, United States
Reviewed 3 days ago NEW

We had a wonderful trip to Villa Del Palmar Cancun! We had a 1 bedroom suite and stayed all-inclusive. The restaurants were all fabulous, we were never disappointed with the food or beverages. There were always plenty of chaise lounges to sit in by the pool or on the beach. The staff were all friendly and helpful. We had a...

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Thank Shannon H
Sarasota, Florida
Reviewed 4 days ago NEW

Villa del Palmar is a beautiful resort but unfortunately is very far from downtown. We were told we would access to all the onsite restaurants as part of our purchase of an all inclusive package--NOT TRUE. We were not allowed to access 4 "premium" eateries. The resort's beach was not usable but the pools were good. BEWARE--the time share presentation...

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2Thank jandj612
Belo Horizonte, MG
Reviewed 4 days ago NEW

I stayed for a wedding the last weekend. I arrived on Friday and the wedding was on Saturday. On Friday I took a cold shower because there isn´t hot water. The restaurants didn´t allow reservations, we were in a wedding group so we needed tables for at least 20 people. We never got a table. Always bad service, with bad...

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2Thank Mariano Z
Washington DC, District of Columbia
Reviewed 5 days ago NEW

Not an internet review guy, but I have to make an exception today. This place is legit. Food was a solid 8.6 out of 10. The view from our room was insane. The entire facility was very clean and well-kept. Shoutout to Jesus, Armando, Andrea, Esteban, they all deserve a raise. Real salt-of-the-earth type of people. We really felt like...

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3Thank goterpsgo
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest carterbids, We are delighted that you loved your entire stay with us. Nothing pleases us more than to receive a review such as you have shared. We are honored to have earned your high marks of excellence and even moreso to have moved you to share your generous praise in a review. Your recognition of Jesus, Armando,...

Reviewed 5 days ago NEW

This was our second stay at Villa Del Palmar and we'll be back next year. If you want a relaxing vacation, this is the place to go. It's a few miles north of Cancun so it is quiet, but walking easy walking distance to slow ferry to go to Isla Mujeres or a quick cab ride to fast ferry or...

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Helpful?
Thank Betsy B
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Betsy B, We are delighted to have served you so well. We appreciate your review and your mark of excellence as well as the detailed comments of particular things you enjoyed during your stay. Thank you for your recognition of our colleagues and the service they provided that contributed to the excellence of your stay. Our expectations...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Manzana 9 Lote 3 SM 2 | Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $231 - $845 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
375 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Construction going on beside the resort, I would request a room away from that area. Annoying sound coming from the A/C.”
 of 5 bubbles foxburyhill, 18 Feb 2017 | Read review
“All rooms are good! We had a gardenview room and loved it!”
 of 5 bubbles shannonh906, 17 Feb 2017 | Read review
“request a beach view”
 of 5 bubbles jandj612, 16 Feb 2017 | Read review
“The deluxe rooms have hammocks on the balcony. Worth it.”
 of 5 bubbles goterpsgo, 15 Feb 2017 | Read review
“all the room have an ocean view but you should be on the 3rd floor or higher”
 of 5 bubbles bevybeachbaby, 15 Feb 2017 | Read review
5 of 5