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Excellence Playa Mujeres

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Traveller (19516)
Room & Suite (4206)
Storyboard
Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“martini bar”(1,781 reviews)
“chez isabelle”(1,064 reviews)
“flavor market”(902 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
Additional information
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Reviews (13,602)
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13,109 results
Traveller rating
10,914
1,557
394
149
95
Traveller type
Time of year
LanguageEnglish
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10,914
1,557
394
149
95
Show reviews that mention
All reviewsmartini barchez isabelleflavor marketlobsterthe grillsol barrooftop terracemain poolour honeymooncafe kafecarolina pazec poolnon ecroom servicefrench restaurantbuilding conciergeswim up room
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1 - 5 of 13,109 reviews
Reviewed today

This was our second trip to Excellence Playa Mujeres. Besides the beautiful beaches, the resort is very clean. The staff go to great lengths to ensure your vacation is memorable. We stayed in a room with direct access to the pool. Our concierge Mario was...More

Thank Sara M
Reviewed today via mobile

We stayed 10 nights in a swim up room. This was a great choice. We had a big bed and jaccusy in the room, a bed in the terrace and another one by the pool! For star gazing at night this is simply perfect. Entertainment...More

Thank Sarah B
Reviewed yesterday

We just returned from a weeklong stay at Excellence Playa Mujures (August 4th – August 12th). This was our fourth trip to this resort. Each time we leave we think that our vacation there could not possible get better – and yet it does! Excellence...More

1  Thank Russell W
Reviewed 2 days ago via mobile

Best resort I have ever been to! Absolutely paradise! Has everything you need for the perfect vacation! The stuff is so helpfull and kind! Especially I would like to mention Raquel, Florical, Adonay, & Noami whoe were so kind and helpfull and made me feel...More

Thank itsek a
Reviewed 2 days ago

We stayed at EPM August 5th-9th. Reliable transportation from the airport were great and I'd recommend for safe and reliable transfers. Anyway, the 13,000+ 5 star reviews on here are not wrong! This place is successful because they have a great blend of activities, events,...More

1  Thank Glenn L
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$345 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$345 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (19516)
Room & Suite (4206)
Pool & Beach (3759)
Dining (2242)
Amenities (127)
Business Centre & Event Rooms (80)
Family and Play Areas (54)
Questions & Answers
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Roland E
August 13, 2018|
AnswerShow all 4 answers
Response from All-InclusiveCouple | Reviewed this property |
Our experience at EPM wasn't great due to a few large and rowdy groups, but it's impossible to predict guest behavior when you are there. Our preference is for TBH and we are heading back there in December.
1
Vote
MelindalovesJordan
August 12, 2018|
AnswerShow all 4 answers
Response from Susan Cherie B | Reviewed this property |
9 visits and I've never seen one. As noted, there is a wedding gazebo. On one of our visits, a fellow guest attended local religious services at an off-site place.
0
Votes
Erin S
August 12, 2018|
Answer
Response from Allie1234 | Reviewed this property |
The resort does spray and they also use coils and cones, they also have spray for guests to use in outdoor restaurants. We got bitten on one night out of two weeks when we visited in June, other guests didn't get bitten at... More
0
Votes
Room Tips
"Definitely select a room in the Excellence Club, so you get access to private beach."
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"building 8 or 9. Choose the Excellence Club! Worth it!"
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"Rooms with the plunge pool are on the upper levels, giving you a better view and more privacy."
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"Build 9 rooftop terrace rooms are nice and quiet"
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