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Excellence Playa Mujeres

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Excellence Playa Mujeres
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10,781 Reviews from our TripAdvisor Community

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Showing 10,413: English reviews
Reviewed yesterday NEWvia mobile

Me and my wife stayed here for our honeymoon in January for five days and if I could rate this place a 10/5 stars, I would. The service here seems to be the number one priority of each staff member that is employed here. The staff are so welcoming and genuine. There is much to enjoy on this resort; ideally...

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Helpful?
Thank Zach D
Kelowna, Canada
Reviewed 2 days ago NEW

If you're looking for a relaxing and romantic vacation, where the staff will treat you like family, EPM is the place to go! It was the perfect place to have our wedding and honeymoon. We stayed 14 nights in an EC Ocean Front Junior Suite (Building 7B). We were blown away from the moment we arrived "home". The Room: Although...

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2Thank Alyssa L
Roslyn, New York
Reviewed 2 days ago NEWvia mobile

Let me begin by saying we loved, loved the Excellence Club Resort. Here are, however, some random thoughts since I know the management reads these reviews. Some may help a future vacationer, while others are suggestions/comments for management. *We paid for the Excellence Club level. For us, it was a waste of money. We are not drinkers, we liked the...

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1Thank Ruth F
West Sussex, United Kingdom
Reviewed 3 days ago NEW

Is this the most luxurious all inclusive? To be honest it isn't. Is this an all inclusive resort where you can be guaranteed fantastic service, friendly staff and leave thinking... "I'd love to come back"? YES IT IS. We stayed in a 2 storey rooftop pool and made good use of it. As I was working whilst I was there...

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1Thank lulu763
Lexington
Reviewed 3 days ago NEWvia mobile

We stayed in one of the 2 story suites. The room was very nice. Service was excellent. Staff was very friendly and helpful. The only downfall was the wifi. My wife and I both have businesses that we have to stay in contact with (even on vacation). We relied on the wifi when making the decision to stay here. We...

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1Thank Bgroamer
Reviewed 3 days ago NEWvia mobile

Myself and my boyfriend visited for 10 nights, we wish we booked two weeks!! Was an amazing holiday the staff work so hard they are always so friendly and really could not do enough for you. We will definitely be visiting again. A massive thank you to everyone for giving us the best holiday.

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2Thank Christina W
Columbia, MD
Reviewed 3 days ago NEW

My husband and I spent 4 nights with our adults daughters at EPM in December. We have enjoyed other all-inclusives in Mexico, Jamaica and the DR, but EPM is the best one we've visited. The grounds are beautiful and rooms are very luxurious. The balcony of our excellence club pool view room was huge and had a bed and table...

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3Thank ColumbiaMom
Reviewed 3 days ago NEW

This is truly a wonderful hotel the rooms are fantastic we had a swim up room this trip in building 8 we have visited this resort on 8 occasions and have never had a bad trip.The staff cannot do enough for you the food is good in my opinion and the new coffee bar is a welcome addition.The spa is...

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1Thank John F
Ireland
Reviewed 3 days ago NEWvia mobile

I have been very fortunate to have stayed in some wonderful hotels but this place tops them all. Food is amazing, accommodation amazing, staff are amazing, spa is amazing, beaches amazing......... If you are considering cancun this is the best. It is an adults only resort ..... Don't get me wrong kids are great but a week without screaming kids...

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3Thank IrelandPad
Grand Falls, Canada
Reviewed 3 days ago NEW

Outstanding accommodations. The room service was as you expected. The staff are friendly. We stayed at this resort mid January, I would not recommend going in January as everything was cold...nobody at the beach and the pools were empty because it was so cold. I found the food a the Toscana buffet always cold. On a positive note I love...

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2Thank Nancy P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $525 - $1,027 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Excellence Group LLC, Cheap Tickets, BookIt.com, Expedia, Travelocity and Jetsetter so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Spa Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,759 questions
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Savannah, Georgia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our excellence club pool view room was in a great location and had a very pretty view of the lazy river and a bit of ocean.”
 of 5 bubbles ColumbiaMom, 18 Jan 2017 | Read review
“Most swim up rooms seem to be pretty exposed to public areas be aware when you book.”
 of 5 bubbles AmyG100, 17 Jan 2017 | Read review
“We were on a higher floor and was quiet. Not sure about the other rooms.”
 of 5 bubbles X7149OUcathyb, 17 Jan 2017 | Read review
“Pool/spa view rooms are fine and cost way less than ocean view”
 of 5 bubbles bartowb, 17 Jan 2017 | Read review
“Excellence Club rooms are consistent in views and location.”
 of 5 bubbles ShyShycago, 17 Jan 2017 | Read review
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