We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Excellence Playa Mujeres

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excellence Playa Mujeres
Excellence Playa Mujeres
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

10,965 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 10,586: English reviews
Start your review of Excellence Playa Mujeres
 Click to rate
Islip, New York
Reviewed yesterday NEWvia mobile

We just returned from a week long stay at Excellence Playa Mujeres. We had an roof top terrace, plunge pool, ocean front room. We splurged for our anniversary and it was well worth the money. From the minute you arrive to the minute you leave, you are pampered beyond belief. Each employee greets you with a smile and a good...

 Report
Helpful?
Thank Guintz1
Denver
Reviewed yesterday NEW

Thousands of others have written about how wonderful this resort is - the only thing I have to add is that it's really not the resort. It's the people. Day one: breakfast. Our waited asked what we would like to drink - I suggested coffee and an apple juice. He apologized but there wasn't any right now. No problem, fresh...

 Report
Helpful?
3Thank JonR71
Colleyville, Texas
Reviewed 2 days ago NEW

This was an annual company awards trip for our real estate team. We have been to several other 5 star all inclusive resorts in previous years that we thought would be hard to top, but The Excellence beat them all! The layout of the property along with the lush landscaping with tall palm trees everywhere was one of the elements...

 Report
Helpful?
3Thank Wallteam1
Cincinnati, OH
Reviewed 2 days ago NEWvia mobile

We have nothing to add from the other positive reviews... Loved it. We would recommend the Excellence Club upgrade, the private pool and bar behind building 8 was really nice, and the added service on the club section of the beach was a plus too. We'll be back!

 Report
Helpful?
3Thank cleothecat
Ontario
Reviewed 2 days ago NEW

We just returned from our 6th trip to this fabulous resort, but the first time for a 2 week stay. We were apprehensive about going for two weeks but had an absolutely great time. Our only disappointment was that the time went too fast. We were able to obtain our preferred room, thank you Carolina for arranging that, you are...

 Report
Helpful?
4Thank DeeDeeOntario
Washington DC, District of Columbia
Reviewed 2 days ago NEW

We recently came back from our 3rd time at Excellence Playa Mujeres. My wife and I just love this place. We have been to other luxury resorts in Cancun and the Caribbean but the ease of travel for us to Cancun and the Excellence resort provide us with everything we need for a peaceful getaway. This resort has it all...

 Report
Helpful?
4Thank dougnguin
Cedar Rapids, Iowa
Reviewed 3 days ago NEW

This was our 9th trip to Mexico. The grounds were beautiful, beach was smaller but more than adequate and very private. Saw only a couple vendors in 9 days walking down the beach. We always had chairs on the beach with shade when we wanted it. Service was great everyday. Food was exceptional. More than enough options. Breakfast was buffet...

 Report
Helpful?
8Thank 1hawkeye72
Toronto
Reviewed 3 days ago NEW

This review is long overdue (thought I had already written it ages ago). I took my mother here to celebrate her 75th birthday. We stayed 9 nights. We loved it so much it was difficult to leave. Although there were many couples, as mother, daughter we didn't feel out of place at all. We had an Excellence Club Rooftop Terrace...

 Report
Helpful?
8Thank GoGetter0719
Brampton, Canada
Reviewed 3 days ago NEW

This is my second trip to the Excellence Playa Mujeres. The suites here are kept very clean and well serviced (including the bar). Beds are comfortable and turned down nightly. The grounds are also kept very clean and meticulously manicured. The white sand beach is kept clean with adequate lounges, shade and bar service. You can walk north for several...

 Report
Helpful?
3Thank seagull419
Bradford, United Kingdom
Reviewed 4 days ago NEW

Can't rate this hotel high enough,our 5th visit, they went over and beyond our expectations, Vilma and Carolina looked after us superbly, so many of the staff that we know, can't name them all but top the list Angel, Sandra, Dalel, Tomas, Caeser,Adrian, and Leonardo best chef. Our favourite restaurant managers are Pedro and Marisella, The new executive chef cooked...

 Report
Helpful?
4Thank paul w

16,558 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (15873)
Viewed
View from Room (842)
Viewed
Room/Suite (2371)
Viewed
Pool/Beach Area (2977)
Viewed
Dining (1697)
Viewed
Hotel & Grounds (2522)
Viewed
Bathroom (169)
Viewed
Business Centre/Function Rooms (53)
Viewed
Family/Play Areas (32)
Viewed
6:38
Videos (25)
Viewed
Other (5185)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (644)
Viewed
Amenities (125)
Viewed
Beach (39)
Viewed
Excellence Club Junior Suite (Ocean View) (66)
Viewed
Excellence Club Junior Swim Up Suite (65)
Viewed
Excellence Club Pool (19)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Viewed
Junior Swim Up Suite Pool View (54)
Viewed
Lazy River Pool (15)
Viewed
Main Pool (24)
Viewed
Dining (105)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Mujeres
0.2 km away
Finest Playa Mujeres
Finest Playa Mujeres
#3 of 6 in Playa Mujeres
2,642 reviews
0.2 km away
Beloved Playa Mujeres
Beloved Playa Mujeres
#2 of 6 in Playa Mujeres
3,194 reviews
14.2 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,523 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Villa del Palmar Cancun Beach Resort & Spa
15.9 km away
Live Aqua Beach Resort Cancun
14.7 km away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#3 of 181 in Cancun
4,945 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $519 - $1,015 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Travelocity and Jetsetter so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Spa Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,849 questions
Ask a question
Savannah, Georgia
over a year ago

See all questions (1849)

Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building one is very quiet.”
 of 5 bubbles JonR71, 28 Feb 2017 | Read review
“Rooms with rooftop pool is awesome! Sleeping under the stars is very romantic!”
 of 5 bubbles Wallteam1, 27 Feb 2017 | Read review
“Excellence Club is well worth the money”
 of 5 bubbles DeeDeeOntario, 27 Feb 2017 | Read review
“Swim up rooms are great”
 of 5 bubbles dougnguin, 27 Feb 2017 | Read review
“Stayed in building 4, 5 or 6 would be better as they were closer to the beach but we were a 6 minute walk, no problem.”
 of 5 bubbles 1hawkeye72, 26 Feb 2017 | Read review
5 of 5