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Secrets Playa Mujeres Golf & Spa Resort

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Prolongacion Bonampak S/N, Playa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$462
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US$461
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Free cancellation until 21-05-11
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US$462
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Traveller (7778)
360
Panoramas (135)
Pool & Beach (1779)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community. This brand new, adults-only, all-suite resort is only 35 minutes from the Cancun International Airport and 10 minutes from downtown Cancun, adjacent next an 18-hole signature Greg Norman golf course and in close proximity to the best golf courses, shopping centers, beachfront restaurants and nightlife in the area. This Unlimited-Luxury(R) resort will welcome its guests with an elevated club house with spectacular views of the ocean and just steps away from some of the resort's gourmet restaurants, fitness center and spa. Open-air spaces make it ideal to enjoy the warm ocean breeze. It features a protected natural area located between the reception area and the main pool section where some of the region's flowers and birds can be seen and photographed. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
Spanish
6,443Reviews1,687Q+A100Room tips
Traveller rating
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Popular mentions
larsonod wrote a review Mar. 1
1 contribution
Pool was awesome Beach was awesome half of the restaurants were awesome but dang we hated our room. Don't go here if you plan on spending a lot of time in the room. We would have preferred the small cabin of a cruise ship over this because the AC at least is working.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded 2 days ago
Dear larsonod, Thank you for sharing the review of your personal experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are glad to know that you liked our awesome free-form swimming and our stunning beach with turquoise water and white sand. It is with regret that we read the comments about some issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. We are always looking the way to improve our service and provide a great vacation to all our guests. We likewise hope that you would be able to overcome with time the disappointment, and give us renewed opportunities to be of service to you. Warm regards,
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rhayes2021 wrote a review Feb. 2021
1 contribution1 helpful vote
Good trip. We had a blast. Our room had some issues. We had no working phones for a day and a half and the jacuzzi tub had no water pressure so we couldn’t use it. We had a long travel day and wanted room service and to use the hot tub but couldn’t use it.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded 2 days ago
Dear rhayes2021, Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are glad to know that it was a good birthday trip and that you had a blast with us. We are deeply sorry about all the inconveniences, our main goal is to provide a fantastic experience to all our guests and we always invite them to please report any issue and we will find the best solutions. We hope you decide to return and enjoy again a wonderful vacation. Warm regards,
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LEarle wrote a review Feb. 2021
Katy, Texas4 contributions4 helpful votes
Fabulous weekend getaway. Rooms were nice, AC worked well, view was as advertised and fridge stocked daily with chosen beverage of choice. We upgraded to the Preferred guest and I think it was worth it just for the beach beds alone. Also the preferred club had its own bar and snacks available all the time. I do have to brag on one employee whom we met on the beach, Martha. She went out of her way to make our stay the absolute BEST! She would have our beach bed ready every morning, watch our stuff while away for meals and would even check in with us while in the pool, ect and ask if there was anything she could do. All the wait staff were so friendly and worked their butts off. I would highly recommend an adult getaway here!
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Date of stay: February 2021Trip type: Travelled as a couple
4 Helpful votes
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Jonathan G wrote a review Feb. 2021
1 contribution1 helpful vote
My wife and I enjoyed our stay at Secrets Playa Mujeres. It was our third visit there and the place was clean and very well managed during the Covid pandemic. They have implemented processes to ensure the safety of everyone. We highly recommend AMResorts and especially Secrets Playa Mujeres
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear Goslin59, Thank you so much for sharing the review of your third visit to our all-inclusive and adults-only resort in the Mexican Caribbean. We are very glad to know that you felt safe thanks to our reinforced clean and hygiene protocols CleanComplete Verification™. Thank you so much for recommending AMResorts and Secrets Playa Mujeres Golf & Spa Resort and we hope to have the honor of receiving you one more time. Warm regards,
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hlwible wrote a review Feb. 2021
1 contribution2 helpful votes
We enjoyed our stay overall. We have stayed at an excellence all inclusive before and felt comparatively excellence was better with service and details that made customer love it. However, our was delicious overall, rooms were nice, pool was beautiful and beach was great
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear hlwible, Thank you so much for sharing the review of your excellent vacation at Secrets Playa Mujeres Golf & Spa Resort. We are very happy to know that you enjoyed our comfortable suites, delicious meals, great beach, and warm service. Thank you so much for your kind words and we really hope to have the honor of receiving you again. Warm regards,
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Previous
PRICE RANGE
US$264 - US$731 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
424
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Frequently Asked Questions about Secrets Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Secrets Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (6.7 km), Zona Arqueologica El Meco (6.0 km), and Rock Bar (6.7 km).
What are some of the property amenities at Secrets Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Guru Beach Club & Restaurant by Lotus, Los Tacos de Humo, and Pizza & a...More.
Are there opportunities to exercise at Secrets Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Playa Mujeres Golf & Spa Resort have an airport shuttle?
Yes, Secrets Playa Mujeres Golf & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Playa Mujeres Golf & Spa Resort?
Many travellers enjoy visiting Hacienda Mundaca (10.3 km).