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US$427
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Our vacation was delightful! Clean and well maintained resort. Service was exceptional in all areas. The only thing I was disappointed in was the distance between the rooms/pools/beach and the lobby/ restaurants/ nightclub. There really was no lit and useful walking path between the two...More
Our plunge pool room was fantastic. Service was fantastic and the E-team was really engaging and so fun. Unfortunately, we both became very, very ill on Sunday night. So ill that we called the Medic on Monday morning. Due to being very dehydrated and still...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
My husband and I spent a wonderful week at this beautiful resort, April 21 - 28, 2018. This resort is quite a bit smaller and more intimate than some of the other resorts that we have stayed at. After spending the previous 9 days entertaining...More
I want to start by saying this was our 1st time in Cancun and this was a birthday/honeymoon vacation.
With that being said, it’s unfortunate but we probably will never return to your properties again. The entire trip felt like a waste of time and...More
We had never been to an all inclusive resort before, but it sounded like the perfect honeymoon trip. All you can eat at a variety of restaurants, drinks, pools, and entertainment; all included and a staff waiting to make our visit memorable. We were always...More
Response from Samuel C | Property representative |
Dear Paul B H,
Our Junior Suite Swim Out are located on the main floor of Buildings 2 and 3. The Preferred Club Louge is located between Buildings 2 and 4, just in front of the bar Rendez Vous. Our Oceanfront suites are... More
Dear Paul B H,
Our Junior Suite Swim Out are located on the main floor of Buildings 2 and 3. The Preferred Club Louge is located between Buildings 2 and 4, just in front of the bar Rendez Vous. Our Oceanfront suites are located in Building 1.
Response from Samuel C | Property representative |
Dear Paul B H,
Our Junior Suite Swim Out are located on the main floor of Buildings 2 and 3. The Preferred Club Louge is located between Buildings 2 and 4, just in front of the bar Rendez Vous. Our Oceanfront suites are... More
Dear Paul B H,
Our Junior Suite Swim Out are located on the main floor of Buildings 2 and 3. The Preferred Club Louge is located between Buildings 2 and 4, just in front of the bar Rendez Vous. Our Oceanfront suites are located in Building 1.
