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Calle Vialidad Paseo Mujeres Manzana 1 Lote 10 SM 3 Zona Continental de Isla Mujeres, Playa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travellers' Choice
Located among the stunning white powder sands and turquoise waters of Playa Mujeres, Mexico, Finest Playa Mujeres welcome and accommodate guests of all ages, including couples, mid-size groups and families. The property boasts 9 irresistible all-inclusive international dining options, 10 swimming pools, a state-of-the-art fitness center, meeting facilities, ONE Spa among other high-end amenities.
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Room & Suite (1,731)1,731
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Spanish
Hotel links
Special Price:Take this deal for an extra 5% off!
8,099Reviews1,942Q+A100Room tips
Traveller rating
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Popular mentions
Sharon Moore wrote a review Yesterday
1 contribution1 helpful vote
+1
We actually got married here in 2017 and finally came back this February for our anniversary. It was just as we remembered, except even cleaner. While they don’t require guests to wear masks, I always felt safe. There was plenty of room to socially distance, the resort was pristinely clean, there were protectant walls where needed and all employees wore face coverings. We spent 2 days at the spa - HIGHLY recommend. Maria and her team were wonderful. There was a woman who ran the hydrotherapy that was very accommodating and friendly (maybe celcetia?). The fish tacos at Dukes were delicious. Rocky and Javier made sure we had a special table to enjoy our anniversary and provided excellent service. They then treated us like royalty at Lizo the next night where we enjoyed Mexican with a live mariachi band. These 2 really made the last few days of our visit feel so special. Wilberth IS THE BEST! He is not only friendly, but also makes amazing drinks (his spicy margaritas were my husbands favorite). He bartender our wedding back in 2017 and remembered us. He was only working for 2 of the nights we were there but made our trip so special. Julio filled his shoes the other nights at the Golden Bar. We stayed in the excellence club (adults only) and highly recommended that. Although there weren’t many kids around the resort to begin with. You have your own restaurant (Dommo) that had wonderful food for breakfast and dinner. There are also 2 bars for excellence guests that have better alcohol. Martin made me the most delightful margarita, I had to ask for 2 so I could take one to go. The beach access is also adults only, where you have food and drink service right to your chair. Carlos and Angel took great care of us all week on the beach. There was a gentleman who made us BEAUTIFUL sand art for our anniversary. His first name starts with a D, but I can’t remember if for the life of me. Pro tip- if you want a more comfortable mattress lounger, get their early! We parasailed, rented jet skis and took the catamaran to Isla Mujeres. The catamaran and jet skis were our favorite. Isla Mujeres is a MUST and there is a pretty affordable ferry that will take you there and back if you don’t want to do the catamaran. Our transportation to and from the airport was through the hotel. It was 10/10. The vehicles were new and clean and the directions provided were clear. The COVID test was a breeze. Just don’t forget to sign up for it when you get there. We recommend this hotel to all of our friends (with and without kids) and will continue to do so.
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
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NJWS7 wrote a review Jan. 2021
London, United Kingdom44 contributions50 helpful votes
+1
Hotel's Favourite
We have recently returned to the UK having spent just over 2 weeks on the Yucatan Peninsula staying at three different properties (Fairmont Mayakoba, Secrets the Vine & The Finest Playa Mujeres). We have also stayed at two other properties in the area in previous years - Secrets Akumal & Unico 2087. The Finest Playa Mujeres was superior to all those other properties in every respect - service, aesthetics, food & drink, staff, amenities and covid-19 safety measures. We could not fault the hotel or its staff. Everything was perfect and we cannot wait to return. We stayed in the Excellence Imperial Suite (upgrade courtesy of the hotel) but I’m sure we would have received the same level of service and experienced the same wonderful hospitality were we in the room we originally booked. If you are debating what hotel to pick for your holiday in this region - look no further, this is the hotel for you!
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Date of stay: January 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from The Excellence Collection, Other at Finest Playa Mujeres
Responded Jan. 13, 2021
Dear guest, First and foremost, we would like to thank you for your recent stay at Finest Playa Mujeres and for taking the time to share this review with the TripAdvisor community. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Besides, our caring staff contributed to your getaway being exceptional and unique, and making you feel pampered all the time and serving great food quality. We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.
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leiramonduy wrote a review Yesterday
1 contribution
The most amazing anniversary celebration that we ever had, people were so warm and nice with us, they took the time and with patience helped us in our stay. Julieta and Pedro from Dommo, Oscar the chef, Samira the hostess, Francisco from the pool, Ivan from the market, all of them made our stay an amazing experience, we felt so happy that there are not enough words to describe. Definitely we will go back for the next anniversary to have another incredible time in that little paradise.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
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Montana wrote a review Yesterday
1 contribution
The swim up suite was exceptional with access to your own pool that was connected to the other rooms on the first floor. Every one of the waiters, waitresses, and other employees were also exceptional with their service, hospitality, and great attitudes. If you get a chance go to the Las Dunas Beach House bar on the beach of the property or wherever Daniel May is working as he makes the best drinks.
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Date of stay: February 2021
Value
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Service
Room Tip: The swim up suites are the best deal as they come with your own pool and hammock
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tamirobinson0817 wrote a review Feb. 22
Ball Ground, Georgia1 contribution
Would definitely visit again as we were there for a wedding in February and it was beautiful. The only issue was I wish my trip was longer so we could have had more time to enjoy all there was to offer
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
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Location
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PRICE RANGE
US$294 - US$672 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
450
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Frequently Asked Questions about Finest Playa Mujeres
Which popular attractions are close to Finest Playa Mujeres?
Nearby attractions include Guadalupe Chapel (7.8 km), Playa Norte (5.8 km), and Zona Arqueologica El Meco (3.8 km).
What are some of the property amenities at Finest Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Finest Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Finest Playa Mujeres?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Finest Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Finest Playa Mujeres?
Conveniently located restaurants include Los Tacos de Humo, Guru Beach Club & Restaurant by Lotus, and Pizza & a...More.
Are there opportunities to exercise at Finest Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Finest Playa Mujeres have an airport shuttle?
Yes, Finest Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Finest Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Does Finest Playa Mujeres offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Finest Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.