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The Cheltenham Chase Hotel - A QHotel

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Traveller (222)
Room & Suite (80)
Dining (17)
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Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“q hotels”(120 reviews)
“spa break”(94 reviews)
“good size”(111 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,976)
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Traveller rating
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All reviewsq hotelsspa breakgood sizeevening mealleisure facilitieslovely hotelnight breakcream teabuffet lunchbar areareception staffbreakaway clubrestaurant managerlight lunchsteam room and saunahotel restauranttoby carvery
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1 - 5 of 1,965 reviews
Reviewed yesterday

Comfy room , very clean with extra large bed and essential facilities. Efficient reception. We had an inclusive evening meal which was reasonable but not outstanding with disappointingly a tough piece of lamb. Breakfast was a reasonable standard buffet although more fresh fruit would have...More

Thank Sooperstar100
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear Sooperstar100. Thank you for your review following your stay with us. I am glad to hear you enjoyed your time with us and that the Spa in particular was especially good. I hope we will see you again soon. Kind regards Dan Kelly General...More

Reviewed 2 days ago via mobile

Visiting this weekend for my nans birthday nothing was too much trouble for staff very friendly and helpful,pool facilities were fab and had a massage while I was there for me and my dad for Father's Day and couldn't fault it,place was lovely and clean...More

Thank Roxanne R
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear Roxanne R. Thank you for your lovely review of the Chase following your weekend break with us. I am delighted to hear you were so well looked after. We look forward to welcoming you back to the Chase soon. Kind regards Dan Kelly.

Reviewed 5 days ago via mobile

We enjoyed our stay at the hotel. It is very open and spacious. There was always plenty of staff around and we never waited too long on anything. I would say that the restaurant food was just ok. I had the sea bass on the...More

1  Thank audrey b
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear audrey b. Thank you for your excelelent review of the Chase. I am really pleased to hear you were so impressed with your stay. I hope we can welcome you back to the Chase sooner rather than later. Kind regards Dan Kelly General Manager

Reviewed 1 week ago via mobile

But far it’s one of the best suite room at a QHotel property. I haven’t stayed at all the QHotel property but I have stayed more than 5 of their property in a suite room. The room is very new and it come with a...More

Thank KimWee_13
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear KimWee_13. Thank you for your excellent review following your break with us here at the Chase. I am delighted to hear you enjoyed your time with us so much. I hope we will have the opportunity to welcome you back soon. Kind regards Dan...More

Reviewed 2 weeks ago

Birthday visit. Fantastic pool, great seating, but it was freezing cold for our whole stay, which was really disappointing. The temperature issue was not brought to our attention by a staff member which irritates when you have two small children. The staff were aware of...More

Thank AGJ3
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded yesterday

Dear AGJ3. Thank you for your review following your birthday stay with us. I am very pleased to hear you enjoyed your time with us so much and that the Spa in particular made such a positive impression. I hope we will be able to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$120 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (222)
Room & Suite (80)
Dining (17)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Joan_Crenshaw
May 4, 2018|
AnswerShow all 6 answers
Response from General M | Property representative |
Hi Joan_Crenshaw and thank you Jo49 for your comprehensive and very correct response! A taxi to the hotel from either Cheltenham or Gloucester train station will cost around £15/£20 depending on the time of day and company... More
0
Votes
Jancarpenter
November 8, 2017|
AnswerShow all 3 answers
Response from Kings1976 | Reviewed this property |
The Gloucester Quays have a sports/restaurant that shows all the rugby games.
0
Votes
sdlafferty
August 24, 2017|
AnswerShow all 3 answers
Response from EmmaWilliams999 | Reviewed this property |
It's all included but don't get too excited. The pool is quite small and it gets very busy.
1
Vote
Room Tips
"Avoid rooms on GF near the parking. Early departures of cars make noise."
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"Just keep up the very high standards of cleanliness and styling."
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"I feel paying the extra money for a VIQ room is not really worth it, the room is a standard room with just..."
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"Good room with seating"
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