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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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889 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Sydney Parramatta
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Showing 877: English reviews
Sydney, Australia
Reviewed 3 weeks ago via mobile

Novotel is a great and popular conference venue. The restaurant and its menu is very good. However I I was on the first floor and the room needs an Upgrade. The in room lighting is poor and no desk light making work a challenge. The high step into the shower is also a challenge and a hazard for a senior...

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Helpful?
Thank Layol
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Layol, Thank you for taking the time to write your review on your recent stay with us. It is great to hear that you enjoyed your meals in our restaurant. Your feedback is valuable to us and it is disappointing to hear that our rooms did not meet your expectations on this occasion. Not all of our rooms have...

Sydney
Reviewed 3 weeks ago

Room is clean in general, but in-room safe not working at all probably without power, no spare cloth hangers in the wardrobe, two housekeeping staff members unnecessarily knocked our door and disturbed our stay between 10 and 11 in the morning, one asked us when we were going to check out, and the other wanted to check the stocks in...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michael C
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Michael C, Thank you for taking the time to write your review. Your feedback and comments regarding our Housekeeping are valuable to us and will be passed onto the staff and team and we strive to provide top quality service for all our guests. If I can be of any further service please contact myself directly. Kind regards, Stephen...

Brisbane, Australia
Reviewed 4 weeks ago

The Novotel at Parramatta is at the usual high standard of the group. This one is well located for easy access to many attractions and facilities including the Riverwalk, the Town Hall Square and the Westfield Shopping centre.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter M
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Peter M, Thank you for taking the time to write a great review on the Novotel Sydney Parramatta. It is fantastic that you find our location central in Parramatta CBD. We look forward to welcoming you back to the hotel again for your next stay. Kind regards, Stephen Wills General Manager

Perth, Australia
Reviewed 4 weeks ago

The front desk and wait staff here are great. I'm staying here now and whilst they seem short staffed and at capacity they are super friendly and attentive. The rooms need renovations and cleaning! The ceiling is propped up with makeshift MDF blocks, there is dirt everywhere and the view is garbage, literally (including the bag of trash that was...

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Helpful?
Thank RandomDusty
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear RandomDusty, Thank you for taking the time to write your review and sharing your photos. I am extremely disappointed to hear that your experience was not to our usual high standards. Please accept my sincere apologies. I have passed on your valuable feedback to the respective teams and we have been able to follow up on and resolve the...

Perth, Australia
Reviewed 5 weeks ago

Had business in Kellyville so stayed in Parramatta for one night. Chose this hotel for location and yes it was close to everything. Walking distance to the main Shopping Center and Eat Street and we also chose to wander over to the Leagues Club for dinner that night. The reception staff were oh so friendly and helpful and so were...

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Helpful?
Thank JazzyPerth
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Jazzy Perth, Thank you for taking the time to write your review. I am happy to hear that our staff could make you feel welcome and that our rooms were comfortable for you. Thank you for your patience and understanding with the air conditioning during your stay. We do hope to welcome you back to the hotel in the...

Reviewed 20 February 2017 via mobile

This hotel is in a great location - walking distance to Eat Street and Parramatta river (which has a great playground for kids). The staff are very polite and helpful, nothing was too much trouble. The rooms are nice but bathrooms are tiny due to the shower/bath combination.

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Helpful?
Thank Katie L
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Katie L, Thank you for taking the time to write a review. It is great that you found our location convenient during your stay. I am happy to hear our staff could provide you with quality service, your kind comments will be passed onto the team. We look forward to welcoming you back to the hotel for your next...

Windella
Reviewed 19 February 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alison L
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Singapore, Singapore
Reviewed 17 February 2017

Location: - great as it is right next to Parramatta River, and a short walking distance to Parramatta Ferry Wharf - which is great for a ferry ride from and to Sydney CBD - great location for a morning run either along the river or to Parramatta Park - Also just across the bridge to Church Street, which has restaurants...

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Helpful?
Thank Why8
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Why8, Thank you for taking the time to write your review. Your feedback and comments are valuable to us as we strive to provide top quality service and facilities to all our guests. I am happy to hear that you loved our fresh juicing station and that you found our location great for your morning run. We do hope...

Wokingham, United Kingdom
Reviewed 16 February 2017

Stayed here as my husband was working in the area, hotel was great friendly staff, good breakfast and the restaurant had a good evening menu. Town has all you need easy to get to Sydney by car,train or boat. Nice park with the river running through we had Australia Day here . Good location if you don't want to stay...

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Helpful?
Thank Alison H
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Alison H, Thank you for taking the time to write a great review. I am happy to hear that our staff and team could make you feel at home during your week's stay with us. It is great that you found our location convenient and that you enjoyed your meals in our restaurant. We look forward to welcoming you...

Bowral, Australia
Reviewed 13 February 2017

We have not stayed at the hotel as yet, however the restaurant is excellent with plenty of choice and good staff. It has always been busy when we have been there but no long delays for meals and drinks.

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Helpful?
Thank 523mareec
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 523mareec, Thank you for taking the time to write a great review on 350 Restaurant & Lounge, I will pass on your great feedback to the staff and team. We look forward to welcoming you back to the restaurant again soon. Kind regards, Stephen Wills General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $143 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Novotel Sydney Parramatta New South Wales
Hotel Style:
#8 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
4 questions
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Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
 of 5 bubbles anthonymR3698MP, 12 Jan 2017 | Read review
“Higher floors are better, but make sure that the AC is working”
 of 5 bubbles 41hafizr, 10 Jan 2017 | Read review
“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, 28 Oct 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, 26 Sep 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, 8 Sep 2016 | Read review
5 of 5