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Holiday Inn Express Hotel & Suites Hillview

101 reviews
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Traveller (9)
Room & Suite (14)
Dining (3)
Overview
  • Excellent14%
  • Very good35%
  • Average29%
  • Poor15%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (101)Write a Review
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All reviewsair conditioning unitpancake machinethe breakfast areasausage gravyroom was cleanfront desk clerkrefrigerator and microwaveyogurtthe staff was friendly and helpfulwould definitely stay here againoff the highwaynight staybiscuitscontinental breakfastcaulkingstainsexit
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1 - 5 of 101 reviews
Reviewed 24 October 2017 via mobile

Overall pretty nice hotel. Currently being renovated. Decent places to eat nearby. Me as well as others who stay there often, wish they could make up their mind on breakfast time. Was nice for us early risers to have food ready as we leave. With...More

Thank BR549KY
Response from Misty B, Manager at Holiday Inn Express Hotel & Suites HillviewResponded 25 October 2017

Dear BR549KY, I want to thank you for your lovely review of our property especially as a return guest. It is reviews like yours that let us know where we do good and where we need to improve. I do understand your concern about breakfast,...More

Reviewed 31 August 2017 via mobile

I have been staying at this hotel for a few weeks now and if you come in the evening during the week you will be greeted by an amazing young lady named Chelsea. She is kind, polite and very eager to assist you in making...More

Thank DLLeedom
Response from Misty B, Front Office Manager at Holiday Inn Express Hotel & Suites HillviewResponded 1 September 2017

Dear DLLeedom, I want to thank you for such a sweet and kind review. We have enjoyed you during your visit also and look forward to the next time you come and stay with us again as you are always a delight. I can say...More

Reviewed 23 August 2017

We stayed at this hotel Sunday and Monday, August 20-21, 2017. We were in the area to view the amazing eclipse. The hotel staff was wonderful, flexible and made us feel welcome. Marcus checked us in on Sunday evening and was cheerful and patient even...More

Thank Mary Lu A
Response from Misty B, Front Office Manager at Holiday Inn Express Hotel & Suites HillviewResponded 1 September 2017

Dear Mary Lu A, I want to thank you for such a lovely review of our South-Louisvlle property. I was pleased to see your comments on Marcus as he is new to our IHG family and has proven to be such a great asset. I...More

Reviewed 10 August 2017

Nice hotel, close to freeway, bad bad internet - used whopper nearby - crazy to have this in in 2017 . . . . nice thing is hotel has better HBO at channel 300 - there's nothing nearby to eat so don't come here hungryMore

Thank screen_name_581015
Response from Misty B, Front Office Manager at Holiday Inn Express Hotel & Suites HillviewResponded 12 August 2017

Dear 581015, I want to thank you for your review of our South-Louisville property. I do understand your concerns about our internet and unfortunately during our renovation everything has not been finished. I do want to apologize for the havoc that this caused you during...More

Reviewed 8 August 2017

We often stay in Holiday Inn Express hotels on road trips and this one was disappointing. Pros: very friendly front desk staff, clean room, nice location. Cons: rooms were poorly constructed (unpainted wood in places, no caulking around doors or window, cabinet poorly fit into...More

Thank therockandsister
Response from Misty B, Front Office Manager at Holiday Inn Express Hotel & Suites HillviewResponded 9 August 2017

Dear Therockandsister, I want to thank you for your review of our South-Louisville property. As you could probably tell we are still under renovation and I apologize for the inconveniences that you incurred during your stay. We still have so much to do as far...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Details
Price range
US$108 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (9)
Room & Suite (14)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (15)
Business Centre & Event Rooms (1)
Questions & Answers
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AdvoChampion
18 September 2017|
AnswerShow all 2 answers
Response from Misty B | Property representative |
AdvoChamp, We always look forward to seeing our guest and look forward to your stay with us. We will still be under renovations at this time, we should be in our breakfast area at this time but will have a temp. set up for... More
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Room Tips
"Music was playing in the hallway all night - I think. It didn't bother me but might for people with more..."
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"Not on the west side! Traffic noise is CONSTANT"
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"Avoid the elevator area"
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"Highway noise is pretty loud on the front and side of the building"
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