Buena Vista Chic Hotel

Buena Vista Chic Hotel

9 Km North From The International Airport Toward Poas Volcano, Pilas, Alajuela 760-4050 Costa Rica
Traveller (577)
White-crowned Parrot on grounds
Room & Suite (189)
Dining (40)
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About

4.5
#1 of 1 hotels in Pilas
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
An exclusive address for a stay just for you, on a lush hill, Buena Vista boasts a relaxed colonial Spanish-style architecture boutique hotel with two stories and five villas, 24 km from Poás Volcano and 10 km from Juan Santamaría International Airport. Within 2.5-acres of magnificently manicured grounds, hidden in the midst of a coffee plantation, with more than 100 species of birds, and easy hiking pathways at 4200ft above sea level. Accommodations at Buena Vista incorporates a choice of 11 Deluxe Standard Rooms, 11 Superior Balconies, 3 Junior Suites, and 5 Luxury Villas — where a feeling of peace and tranquility begins enveloping each guest. Room rates include a complimentary delectable breakfast every morning and free transportation to and from the international airport (from 5:00 am to 11:00 pm). With a convenient location near the Juan Santamaria International Airport, Buena Vista showcases cultural beauty in one of its many old towns called Pilas. Far from providing an urban experience one could not find a more serene and secluded introduction, farewell or full stay in Alajuela, Costa Rica
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Walking tours
Children's television networks
Free airport transportation
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Complimentary welcome drink
Kids' meals
Wine / champagne
Airport transportation
Shuttle bus service
Car hire
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
Dry cleaning
Laundry service
Room features
Soundproof rooms
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Sofa
Telephone
Private bathrooms
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Spanish
4.5
4.5 of 5 bubbles959 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Despite its scenic views and commendable cleanliness, the Buena Vista Chic Hotel struggles to convince guests of its value, with many citing steep prices for rooms and services. While the hotel's service garners praise for staff friendliness and breakfast quality, some guests find the lack of air conditioning and outdated decor in the rooms detract from the overall experience. Travelers appreciate the quiet atmosphere and the complimentary shuttle service, but issues such as limited power outlets and inadequate shower pressure are noted drawbacks.
Atmosphere
Tranquil
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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Detailed Reviews
aswisstravellerCH wrote a review Jun 2021
Zurich, Switzerland37 contributions10 helpful votes
5.0 of 5 bubbles
During our four months in Costa Rica we stayed at Buena Vista Chic various times. It was the place where we started and ended our journey but also the place where we stayed at while crossing the country and changing the coastlines. There’s certainly a reason we always came back here: the staff makes sure you always feel welcome and at home, the location is just perfect for a getaway and the hotel itself is so beautiful! The people working here felt like friends after a while although remaining professional and helpful when getting in touch with them again. All the rooms we stayed in were always tidy and clean (although the ones on the groundfloor might be a bit fresh& humid at night) and the different views from the balconies are just so pretty. The hotel has its own garden/coffee walk which is such a good start into Costa Rican’s nature and the view is just amazing! The food is delicious too, so there’s no need to go and eat elsewhere at all! And of course the kids enjoyed the pool but also we as adults loved to go for a swim next to the flowered wall filled with colibris and other interesting animals. During our last stay it just so happened that the owner was there at the same time and he turned out to be really friendly and helpful too. Generally we fell in love with Costa Rica and its friendly pura-vida-lifestyle and Buena Vista Chic is just the best example why. Costa Rica we will come back for sure and if we do so we hope Buena Vista Chic will still be there!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren C wrote a review Feb 2020
Seattle, Washington40 contributions4 helpful votes
+1
5.0 of 5 bubbles
Loved! This place is an oasis. My husband and I stayed one night before flying out the next morning and wished we had more time. To get there, you drive up into the hills, and it is just off the main road in a secure location. The staff was very kind and friendly. Our room faced the garden and was perfect - spacious, decorated nicely, with an espresso machine. Bathroom is large, rainfall shower tiled with stones. The toiletries were really nice and smelled amazing. The pool area and outdoor grassy area has lots of chairs, and a lovely view of the valley, worth checking out in the day and nighttime. You're less than 10 min. from the Starbucks coffee plantation, and only took us 15 to get to the airport in the morning. I wouldn't recommend driving in the dark in this area. The restaurant had good food and drinks. We were given welcome drink tokens, and since we left so early in the morning, got boxed breakfasts. Very nice, relaxing stay - would visit again and recommend to anyone.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Carol S wrote a review Apr 2021
Sierra Vista, Arizona69 contributions14 helpful votes
5.0 of 5 bubbles
We've been staying at Hotel Buena Vista for several years at the beginning and end of our tours because of it's location, close to the airport. We love the staff, the rooms and the food. The view of the city of San Jose is beautiful and the bartenders very attentive. Try the spicy margarita! The hotel includes airport transfers and breakfast in their rates.Most of our tour guests remain a day or two after the tour to enjoy the hotel pool, patio and food.
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Date of stay: March 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Because this hotel does not have an elevator, if you have walking issues, ask for first floor rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marina wrote a review Dec 2021
Panama City, Panama8 contributions1 helpful vote
+1
1.0 of 5 bubbles
We stayed at Buena Vista hotel for one night, in November 2021, and it was very challenging, not to mentioned terrible.

We arrived at 10:30pm, and within 2hours, our room was occupied by ants: in the bed, furniture, suitcases and coffee table.

We brought food to the room, because the concierge told us that the restaurant would be closed as well other places to have meals nearby.

He has never mentioned that there was a huge problem of ants in the hotel, nor he said that we should eat and place the left over outside the room.

At about 1am we went downstairs to ask if we could change to another room, but there was nobody there. So we stayed in the same room until next morning.

We discussed this situation on the checkout and, to our surprise he said that there was nothing that hotel could to about it. Because they have ants there (apparently out of control).

In our trip to Costa Rica we stayed in four different hotels, three before this one, and no other presented this absurd situation.

We sent pictures and videos to the hotel and they promised to give it back 50%.

I have placed a new evaluation as the hotel has indeed deposited the money back as they promised to.

Marina Maluly.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kitticatt wrote a review Feb 2020
Bedford, UK33 contributions55 helpful votes
5.0 of 5 bubbles
Stayed here after arriving from airport and it was the perfect place to relax after a long, tiring journey. The staff were really friendly and helpful and the room was spacious and light. The garden was a delight with views over San Jose. Food and drink were reasonably priced and the huge serving of fruit at breakfast was delicious - lots of other breakfast choices also available. An ideal place to stay when travelling to or from the airport.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room overlooking the garden.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Essie808 wrote a review Dec 2020
101 contributions47 helpful votes
4.0 of 5 bubbles
The front desk staff who also served as our waiter was very welcoming and attentive. Hotel has a nice view overlooking the city. The room is outdated but the bathroom is modern. The bed was so comfortable!

Dinner at the hotel restaurant was fantastic. We had the steak and macadamia crusted chicken and it exceeded expectations. You pay a small premium ($19-$29 per entree) to eat at the hotel but it was worth it for us. We were given welcome drinks at dinner which was a nice touch. 

Proximity to the airport (16min) is a plus.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShowMe wrote a review Jan 2022
Columbia, Missouri214 contributions42 helpful votes
5.0 of 5 bubbles
Our family of ten spent our last night in Costa Rica at Buena Vista Chic-a perfect choice. Located atop a hill, the hotel has stunning views that can be enjoyed from the beautiful, well kept, comfortable outdoor spaces. The children in our family had fun in the small playground and on the well manicured trail. All three of our rooms were immaculately clean, well appointed, and with balconies. All hotel staff were friendly, courteous, and helpful. We enjoyed a delicious lunch in the dining room and due to an early morning flight from SJO, our breakfast was bagged for our early departure. Room rate included transportation to SJO and breakfast. Buena Vista Chic is a true gem and a perfect choice for a stay especially if you have enough time to enjoy the outstanding outdoor areas of the hotel. Highly recommended with 2 thumbs up!
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sljamesuk wrote a review Feb 2020
St. Albans, United Kingdom25 contributions3 helpful votes
4.0 of 5 bubbles
This was our first two nights stay in Costa Rica after landing from London.
As a family with two children (7&4) we stayed in one of the villa’s which was absolutely delightful. The room had two double beds, a living room and a gorgeous bathroom with really lovely toiletries but the best part of the room had to be the private balcony overlooking the city! Just beautiful day and night!
Can not say a bad word about this hotel, yes it is on the flight path and near a road which did wake us up in the morning but the Luis and the other waiters were amazing, interacting and playing with the kids all the time!
Other gems were the free welcome cocktail, little walk where we saw squirrels jumping through the trees, pineapples and bananas growing, small playground for the kids and good food!!

The reception staff also helped to organise a tour to the local Doka coffee estate (15 min drive), which is well worth a visit if you have time! We definitely left their on a high after all the free coffee!!

We couldn’t of asked for a better way to be welcomed and recuperate from our flight! Muchas Gracias!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul wrote a review Apr 2020
Stratford-upon-Avon, United Kingdom3 contributions
5.0 of 5 bubbles
We had two nights here instead of our scheduled one but we were really glad we did. It is a really comfortable hotel and the room we stayed in was huge with a balcony from which you could watch the birds ( especially early in the morning). The food was excellent and my wife had the poached egg and avocado for breakfast and said it was the best thing she ate while we were in Costa Rica. The staff were really friendly and helpful in the short time we were there. We didn't manage a dip in the small pool but we did walk round the short trail which is well worth doing. It is a hotel convenient for the airport really but you could quite happily spend a couple of days there. I can't fault it really.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edwin Pratt, General Manager at Buena Vista Chic Hotel
Responded Apr 7, 2020
Greetings Paulus! Costa Rica's celebrated natural wonders are an extraordinary treat for adventure-hearted travelers. We are delighted to be the best destination to bookend a dream Costa Rica holiday! Our team is delighted to treat visitors to our country's best hospitality. Thanks so much for taking the time to share your excellent experience with the TripAdvisor community!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CCB wrote a review Apr 2020
12 contributions1 helpful vote
5.0 of 5 bubbles
We stayed here for one night on arrival in Costa Rica but really wish we'd had two. It was a pretty, hotel with a lovely friendly bar and extremely comfortable room with a fan, supersoft linen and an excellent shower room with organic toiletries. We had a drink, shower and excellent night's sleep before setting off on tour very early the next day. It would have been perfect though to spend a day relaxing by the pool and enjoying a couple of what other guests described as delicious traditional meals. The staff were so helpful. I'd recommend this hotel for a stay either after or before a flight in/out of San Jose.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edwin Pratt, General Manager at Buena Vista Chic Hotel
Responded Apr 18, 2020
Hi myladder! It's a pleasure to inspire a wish for a longer stay! Costa Rica is a wonderful destination for those who seek to explore a wonderland of nature, human connection, and signature charm. Thanks for taking the time to share the details that made your brief stay extraordinary. We are very hopeful about the future and look forward to many opportunities to welcome and pamper travelers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
georgiegirl7 asked a question Yesterday
Ower, United Kingdom541 contributions72 helpful votes
Does the hotel provide pool towels? Thanks
Answer from Karen D
Liverpool, United Kingdom190 contributions42 helpful votes
Hi, that was also what we did. We also picked the San Jose for its beautiful location, with lovely views across the valley to the city and the volcanoes. We also travelled from the UK and were exhausted from the very long journey when we arrived, so just relaxed on the first day in the lovely grounds which are full of flowers and butterflies. The second day we had arranged a trip to a nature reserve. There are other trips you can do, and they will pick you up from the hotel. We ate at a nearby restaurant which was a short walk away which was authentic and also had lovely views at night across the valley. It was also a very nice climate higher up with cool breezes whereas in the city it is very hot and idirty.
Answer from Vanessa K
County Durham, United Kingdom66 contributions51 helpful votes
The hotel is right next to a bus stop into town. But take care getting the right bus to come back. We ended up on what we thought was the right bus, but it was going in a different direction!
Answer from Lori C
9 contributions1 helpful vote
The staff were wonderful about picking us up at the airport at no additional cost. They also offer all sorts of excursions at very reasonable prices. Poaz is usually a 6 hour tour and costs approximately $120.00 for 2 people. The tour also includes a typical lunch. While we were there, Poaz volcano had just erupted causing some damage to the surrounding area. Therefore, we were not able visit this last time. My hope for you is that the clean-up will have been completed prior to your arrival. Staff at Buena Vista might be able to make a special trip from 2 - 6pm for you. However, I would encourage you to go in the morning, if at all possible. That way, you and your daughter will not be rushed and can enjoy the sights better. Also, the fog tends to roll in during the early afternoon making the volcano less visible. I hope this was helpful and I wish you and your daughter a lovely Costa Rican holiday:-)
George P wrote a tip Apr 2024
New Hamburg, Canada1 contribution1 helpful vote
5.0 of 5 bubbles
"Great breakfast too."
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Globetrotter008 wrote a tip Mar 2024
London, United Kingdom1,569 contribution389 helpful votes
3.0 of 5 bubbles
"If just passing through rooms in the main building are better"
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JanB wrote a tip Mar 2024
21 contributions2 helpful votes
4.0 of 5 bubbles
"Room upstairs away from restaurant is the best"
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shawk02 wrote a tip Jan 2024
Derby, United Kingdom15 contributions27 helpful votes
3.0 of 5 bubbles
"Visit Poás volcano."
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Lochlann5 wrote a tip Dec 2023
Crowthorne, United Kingdom28 contributions9 helpful votes
2.0 of 5 bubbles
"Don't book trips through this hotel, the marks are astronomical "
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Not the right property for you?
There are more places to choose from in the Pilas area.
PRICE RANGE
C$205 - C$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buena vista hotel, buena vista alajuela
LOCATION
Costa RicaProvince of AlajuelaAlajuelaPilas
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Buena Vista Chic Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Buena Vista Chic Hotel
Which popular attractions are close to Buena Vista Chic Hotel?
Nearby attractions include Hacienda Alsacia Starbucks Coffee Farm (4.6 km), Our Lady of the Pillar Cathedral (4.9 km), and Juan Santamaria Historical Cultural Museum (4.9 km).
What are some of the property amenities at Buena Vista Chic Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Buena Vista Chic Hotel?
Top room amenities include a flat screen TV, a desk, and a view of the mountains.
What food & drink options are available at Buena Vista Chic Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Buena Vista Chic Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Buena Vista Chic Hotel?
Conveniently located restaurants include Ragu, Spaghetti Factory, City Mall, Alajuela, and Taj Mahal - An Ethnic Indian Restaurant.
Are there opportunities to exercise at Buena Vista Chic Hotel?
Yes, guests have access to a pool during their stay.
Does Buena Vista Chic Hotel have an airport shuttle?
Yes, Buena Vista Chic Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Buena Vista Chic Hotel have airport transportation?
Yes, Buena Vista Chic Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Buena Vista Chic Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Pilas.
Are any cleaning services offered at Buena Vista Chic Hotel?
Yes, dry cleaning and laundry service are offered to guests.