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Grand Palladium White Sand Resort & Spa

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Carretera Chetumal - Puerto Juarez Km.256-104, Solidaridad 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Extra 5% off w/ promocode
Travelocity
Expedia.com
US$291
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Free cancellation until 22-07-04
Destinia.com
US$207
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Free cancellation until 22-06-30
Traveluro
Hotels.comUS$291
PricelineUS$313
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (5523)
Pool & Beach (1281)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium White Sand Resort & Spa
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 6 hotels in Solidaridad
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities).
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
Spanish
Hotel links
Special Price:Extra 5% off w/ promocode

Location

Full view
Contact
Carretera Chetumal - Puerto Juarez Km.256-104, Solidaridad 77710 Mexico
Name/address in local language
Getting there
Cancun Airport79 kmSee all flights
Aerodromo de Playa Del Carmen30 kmSee all flights
See all nearby hotels
5029Reviews706Q+A100Room tips
Traveller rating
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  • 536
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  • 168
Time of year
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Popular mentions
Natalia K wrote a review Yesterday
Xanten, Germany33 contributions35 helpful votes
The nature, cleanliness, pets and very friendly personalities. Separate many thanks for Supervisor reception Grand Palladium Maricela Mendoza . She is every time very friendly and helps very good directly in all situations. We enjoy our holiday once again and we plan to come back later.
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Date of stay: January 2022Trip type: Travelled with family
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Judy S wrote a review Jan. 24
1 contribution
This is a beautiful resort. Never had to wait for the golf carts to take you to the other resorts or back to your building. Plenty of chairs at both the pool and beach. Food was okay, nothing special. Colonial's lunch buffet ran out of guacamole. Not sure how that happened. Elvira (sp?) was a wonderful bartender at the swim up bar at White Sands. Spent most nights at Colonial. More night life than White Sands. Loved karaoke night, however, they need more wait staff at the lobby bar. They need more wait staff everywhere actually. Mini golf course was really hard and needs a lot of maintenance work. Would definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Palladium Hotel Group, Atención al huésped/Recepción at Grand Palladium White Sand Resort & Spa
Responded 3 days ago
Dear Mr. Judy, Thank you very much for posting on Tripadvisor. It was an honor to host your family vacation at Grand Palladium White Sand Resort & Spa, it is a pleasure to receive such a constructive evaluation, full of areas for improvement. Your comment will is being reviewed with the department responsible to make sure this does not arise again, as we aim to stay humble by learning from our guest’s experiences, which then allows us to enhance our services moving forward. It will be a pleasure to welcome you again. Kind regards, Kenia Rodriguez Hospitality SR Advisor
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Ashley P wrote a review Jan. 24
3 contributions
I am so very happy with our visit to this resort!! The facilities are beautiful, clean, and well kept! The service is EXCELLENT! Probably the best service I’ve had at a resort thus far. Everything was done quickly, politely and professionally. This was my first time staying with Grand Palladium and I was not disappointed!! Thanks so much to all the amazing staff! Food is great too :)
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Pools can be a bit chilly
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Response from Palladium Hotel Group, Atención al huésped/Recepción at Grand Palladium White Sand Resort & Spa
Responded 3 days ago
Dear ashmpatt. We would like to thank you for choosing us for the first time, we hope it will not be the last. We are delighted to receive your comments, but most of all to know that we have met and exceeded your expectations and that you have received excellent service. It has been and will be a pleasure to welcome you home. Please do not hesitate to contact us on your next visit to help you plan your vacation from start to finish. Best regards. Regina Núñez. Hospitality Advisor.
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mellevoice wrote a review Jan. 23
Sherbrooke, Canada1 contribution
Very good place...good people and very good food!! The animation was good too... but king of disappointed a bit of the beach.. more beautiful on kantenah place... we enjoy our trip and recommanded this place
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Palladium Hotel Group, Atención al huésped/Recepción at Grand Palladium White Sand Resort & Spa
Responded 3 days ago
Dear mellevoice. Thank you very much for your comments, they are very important to us. We are very pleased to know that you enjoyed your vacation. We hope that very soon you will choose the Riviera Maya again to spend a few days of relaxation. Best regards all the way to Canada. Regina Núñez. Hospitality Advisor.
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Beth Kohl wrote a review Jan. 23
15 contributions3 helpful votes
The entire complex is amazing and the staff are the best we’ve encountered in all of our travels! Ernesto at the travel club pool is such an amazing bartender and just the sweetest, kindest, most helpful person ever! Every time we come we make the travel club lounge one of our first stops just to see him and get a delicious cocktail. He always offers great suggestions! My friend fell in love with his Cucumber margaritas and said they just weren’t the same at any of the other bars. The food there is incredible as well! The Baja fish tacos are out of this world!! This resort does not disappoint and the staff WILL make you feel like family 😁
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Date of stay: January 2022Trip type: Travelled with friends
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Response from Palladium Hotel Group, Atención al huésped/Recepción at Grand Palladium White Sand Resort & Spa
Responded 3 days ago
Dear bethyperets We would like to thank you for considering us to host your vacation during your last visit to the Mexican Caribbean. Thank you for sharing with us your comments about the service and kindness provided by Ernesto, be sure that we will forward each of your words to him. We are delighted to know that we have exceeded your expectations, and we hope that in the near future you will choose us again to create more memories together. Best regards. Regina Núñez. Hospitality Advisor.
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PRICE RANGE
US$199 - US$408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium white sand hotel akumal, grand palladium white sand resort and spa, grand palladium white sand resort & spa, palladium white sands, grand palladium white sands resort
LOCATION
MexicoYucatan PeninsulaQuintana RooSolidaridad
NUMBER OF ROOMS
264
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Frequently Asked Questions about Grand Palladium White Sand Resort & Spa
What are some of the property amenities at Grand Palladium White Sand Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium White Sand Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium White Sand Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium White Sand Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium White Sand Resort & Spa?
Conveniently located restaurants include CHIC CABARET & RESTAURANT, Portofino Restaurant, and SPORTS BAR.
Are there opportunities to exercise at Grand Palladium White Sand Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium White Sand Resort & Spa have an airport shuttle?
Yes, Grand Palladium White Sand Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Palladium White Sand Resort & Spa have airport transportation?
Yes, Grand Palladium White Sand Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium White Sand Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium White Sand Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Palladium White Sand Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.