Grupotel Mar de Menorca

Grupotel Mar de Menorca

Coke stain there for at least 3 days
Traveller (1851)
This was left for over 24 hours
Pool & Beach (382)
Rusty light switch in a studio, room 2005. One of the better rooms as most are so dated.
Room & Suite (177)

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About

3.5
#1 of 1 hotels in Es Canutells
3.1 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Southeastern part of Menorca, 200m from Cala Canutells beach, 13 km from Mahon. Well equipped terraced rooms, excellent views. Low-rise buildings, surrounded by extensive gardens. Particularly attractive for families. Studios & Apartments: kitchen, sat-TV, terrace or balcony, living room with sofas bed. Sport & Leisure: Swimming pool, children´s pool. tennis courts. Gym. Minigolf. Miniclub. Evening shows. Gastronomy: Breakfast, lunch and dinner buffet. Lounge & Pool bar with terrace. Services: Babysitting service. Car rental. Bicycles. Internet.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Tennis court
Children's television networks
Internet
Pool / beach towels
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Rooftop terrace
Baggage storage
Convenience store
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, French, Spanish, Catalan and 1 more
3.5
3.5 of 5 bubbles2,061 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Grupotel Mar de Menorca earns rave reviews for its tranquil, secluded setting, perfect for a peaceful retreat, although the remote location may necessitate car rental for exploration. Guests have called out the spacious, clean rooms with essential amenities, despite their slightly dated appearance. The hotel's cleanliness and value, particularly its all-inclusive options, stand out for travelers, even with some food variety constraints. While the amenities, including airport proximity, pool cleanliness, and family-friendly offerings, are appreciated, the atmosphere is noted for its fun poolside activities, though evening entertainment can feel repetitive. The staff's friendliness and dedication consistently contribute to the hotel's welcoming vibe.
Location
Secluded
Atmosphere
Inviting
Rooms
Spacious
Value
Affordable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory

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Detailed Reviews
Jane H wrote a review Oct 2023
+1
3.0 of 5 bubbles
I made the mistake of assuming the TUI rating of a 4 * was correct however this is an official 3* hotel that I would never normally book less than 4*. Overall I would say the hotel is definitely on its way to being more of a 4* but a couple of things remind you it’s 3*. No concierge/Porter so be aware that you have to transport your own luggage to your room, and they are 3 story apartments!
Cleanliness - is ok, rooms cleaned to a good standard, outside pool areas at times neglected with left over drinks and plates etc, it looks like they hose down around the pool but don’t sweep.
Food - plenty of choice but as with most AI you get fed up as the week goes on. There is a snack bar which does the usual burgers and toasties,
today I asked for a cheese and tomatoes toastie but was told I could only have cheese as that was the offer, even though the sliced tomato was there in front of the server, puzzled by her response, I again asked for just one slice of tomato and was declined as the tomato is only for those who want it on their burgers!! A little pedantic given that each meal time there is always a bowl full of tomatoes!! The only option I was offered was to have ham and cheese but I don’t like ham…..not sure if just a jobsworth but don’t think it would have harmed the hotel to plonk a slice of tomato on.

Location - very little to do but as other guests have suggested there is a small beach cove about 5 minute walk away but down steep steps and climbing over a few rocks. We knew that it was going to be quiet before we came so this didn’t bother us.
A couple of other things worth a mention, you only get one bottle of water on the day of arrival. Beach towels are also allocated upon request but if you want them
Changing, you have to pay.
Drinks aren’t great, I preferred the non alcoholic cocktails as the spirits have a strange taste.
There are many flies! Also lots of mosquitos around so make sure you’ve got some repellent.
Staff were neither friendly or unfriendly.
Finally, if you want some peace and quiet and away from the flies, head to the roof top terrace of the hotel, we had it to ourselves most days and barring the odd annoying wasp it was very tranquil.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hollie Q wrote a review May 2022
4.0 of 5 bubbles
This hotel is lovely, rooms were clean and look fresh and modern, beds weren’t very comfortable but for a week I could deal with that. We requested a ground floor room as we were aware there was no lift to rooms and we received our request!

Pools were lovely we spent all of our time near the splash and the larger pool but there is a quieter pool which is further up. Life guards around the pool which made it feel safer. Plenty of sunbeds free and some stacked up. If you’re not happy with the fact kids will be screaming and playing then this simply isn’t the hotel for you and I’d advise you to book an adult only hotel as 90% of the people here are families with young children having a good time.

Food was as I expected for an all inclusive, plenty of choice from fish to meat none of us went hungry and my partner is relatively fussy. Snack bar was fine, plenty of drink choices at the bar and cocktails were included in the all inclusive which was great.

The entertainer for the kids was great. My boy loved it, the music wasn’t English but all the kids got up at the disco and danced around copying his dancing, I can’t see why there would be complaints about him as he is 1 man doing his job and I didn’t see any children not smiling when he was dancing.

Nothing around except the beach cove and a bus to Mahon 4 times a day but we knew this from checking the reviews before we booked and checking the location of the hotel. We were fine with this with having a 4 year old and a 1 year old we didn’t really intend on doing much, although it rained and was heavy winds the last 3 days of our holiday so I do wish we’d considered that factor. There was a zoo nearby which we didn’t go to but that was also an option as it was very close in a taxi. This hotel was advertised as having a kids club and there wasn’t one I can only assume this is down to covid or maybe because it isn’t the summer holidays but this was a bit of a let down. There was also supposed to be a soft play near the gym which I can only assume was taken away due to covid but it would have been nice for TUI to have updated this on their website so we were aware of it.

Overall this hotel is lovely and for a 3 star I think it was great, the staff are very nice and the entertainment was adequate. If you don’t want noise and children playing then I wouldn’t go to a family friendly hotel, maybe an adult only would be more satisfactory.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
chrissyruby wrote a review Sep 2021
South Shields, United Kingdom
4.0 of 5 bubbles
Had a great stay. Hotel very clean, lots of sunbeds and no towels out! Really good pools especially for children . Food was very good with plenty of choice. ALL staff were lovely and very helpful. Animation team were fantastic. We especially enjoyed the sax player and Abba tribute. In very quiet location with nowhere to walk to but we knew that before we booked and it was what we wanted. Bus stop right outside hotel with punctual service. Bottled water and ice cream not available on AL but you could get ice cream in the dining room. Used the snack bar several times and this was also good. Welcome pack includes washing up liquid, tea towel and pan scrub. Please ignore the negative reviews.
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Date of stay: September 2021
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Pool view, second floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rach wrote a review Oct 2022
Wellingborough, United Kingdom
1.0 of 5 bubbles
My expectations of the holiday were not too high being a family resort, but this was on a whole different level. The reception staff were really rude and got irritated that we asked to move rooms the following day as I have a disability (which we disclosed to Tui when we booked). They also told us that there is a charge for clean pool towels but the Tui rep told us that this was not a charge, but a voluntary donation. This was after we had paid the “charge” a few times and when I reiterated what I had been told by Tui, the gentleman on reception tried to argue with me. I found that customers behind me would take priority when I’m reception and I was ready to go home after 3 days.

The food is the same everyday and it’s not very fresh or healthy. The staff in the restaurant are friendly and very efficient with collecting plates and clearing tables. The entertainment is quite tedious but this is run by some lovely people so makes up a bit for some of the problems.

Rooms are old and in need of a lot of TLC. We got back to our room one day and there was the smell of sewage and when I called reception they were not surprised, so obviously knew it was an ongoing issue. Beds were not very comfortable, especially the “sofa bed” in the living area. My daughter couldn’t sleep on it so my husband kindly volunteered to sleep there. The cleaning staff that do the rooms only make the beds and if there are any dirty glasses or plates they are not swapped for new ones so we ended up having to buy cleaning products.

Very disappointing and would not recommend.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shelly H wrote a review Aug 2021
1.0 of 5 bubbles
We came here for a family break to escape the school holidays. We knew due to COVID the experience would be different and accepted that however I won’t be returning to this hotel. I was fully aware this was a 3 star hotel and knew their would be a lower standard.
The hotel has around 10 blocks dotted around its site there are no lifts and some have three floors. You have to carry your suitcases up the stairs and travelling with older family members made this very hard as they were not able to lift themselves this far. The hotel has a small fence around some of the site but in the main it’s open and accessible to public which made me feel unsafe at times. The reception staff are rude and unhelpful. The rooms are big but very dated, furniture is broken. The showers are like ice rinks both my daughters fell before asking for slip matts.

The soft drinks and beer are flat. The bar staff told us they are being told to push the stock they had out. Both my husband and friend were sick when we told the hotel they shrugged their shoulders. The drinks were so flat we ended up buying drinks and snacks from the shop on site.
You have to pay for a clean towel despite being all inclusive.

The food hall is full of flys infact there are flys everywhere inside. My children kept trying to swot them. The flys are sitting on the buffet food constantly.
The food is very much the same and if lunch food is left , it’s clearly being warmed up again and put out for dinner.

Two people left durning our time here as they felt the hotel was so bad.

There was glass by poolside, we reported it to lifeguards and reception but nothing was done and there has since been a stream of children having glass plucked out their feet by lifeguards.

The bar staff are also very unfriendly. Your made to feel like it’s an effort to pour a drink. It was uncomfortable on a lot of occasions and again we solved this by buying drinks and snacks outside.

Finally if you leave the hotel your very unlikely to get a taxi back. We waited 6 hours to get a taxi back to the hotel. We were told only 135 taxis serve the island and half sit at the airport.

Really do re think this hotel choice, hopefully it will improve post COVID but for now it’s really extremely poor and unsafe.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debz wrote a review Sep 2023
Kingston-upon-Hull, United Kingdom
+1
5.0 of 5 bubbles
Just arrived home after spending a week at the Grupotel Mar de Menorca with my family, what a great hotel this is. Upon arrival our rooms weren’t ready but there was a room for us to leave our cases and we were able to use the facilities straight away. The hotel was spotless and smelt lovely. We made our way outside and sat near the bar by the pool. The pool area was really nice but after sitting there a while we noticed quite a few wasps, we went to the shop down the steps and bought some citronella candles and spray and this seemed to work to keep them away. We had a few drinks at the bar then went to the restaurant for some lunch. The restaurant was really clean, there was a really good variety of food both hot and cold which was delicious. After lunch our rooms were ready they were really nice and accessible for my dad who was in a wheelchair, they were well equipped with a hob microwave kettle fridge pots pans cutlery cups and plates, there’s a hairdryer in the bathroom and a large walk in shower. A tv in the lounge area and bedroom.

The bar has a really good selection of all inclusive drinks including cocktails wine beer and every spirit you can think of, non alcoholic beverages were also available as well as hot drinks. Round the corner from the bar was a snack bar which was open nearly all day this had a good selection of salads and cold food as well as hot food cooked to order.

The food in the restaurant was excellent always a really good selection of meat that was cooked really well. There is also a vegetarian section and gluten free section and every type of milk, cows, soya, almond, oat the list is endless. Deserts and fruit are plentiful to.

The staff at this hotel are really lovely and friendly. I would definitely recommend this hotel.

The only negative is that there is nothing around the hotel, no other bars or restaurants but if you want a relaxing time and don’t want to go far it’s perfect. We will definitely be returning.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Take insects repellent for the wasps
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark W wrote a review Oct 2022
Banwell, United Kingdom
+1
5.0 of 5 bubbles
We traveled with family and our grandchildren on an all inclusive basis and had 2 rooms side by side, which had all we needed and were well looked after. The hotel is perfect for families and couples and is well spread out
It is situated within easy walking distance to a secluded cove where there are water sports and swimming available and a cafe. There is a bus stop opposite the hotel which runs to Mahon bus station every few hours.
Mahon is well worth visiting, it’s a lovely city to walk around and has a large port where boat trips are available and plenty of restaurants and bars.
The hotel was clean and spacious and had lots of amenities including curtesy rooms, a baby room, laundry, sports facilities and large pool area with plenty of sun loungers and shades. There are 2 large adult pools and 2 smaller children’s play pools all of which were very clean and safe. There is also a play park and pool area with 4 pool tables.
The food was really good and plentiful and there was always something enjoyable to eat, it’s a buffet style menu which caters for everyone, including gluten free which was a surprise. We could not fault the food and found the staff very helpful and cheerful especially when it came to the children, there are high chairs available and plenty of family tables to sit at.
With children’s and adult entertainment in the afternoon and evening, we were very happy with our stay and would return again.

Thank you to all who made our holiday enjoyable.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris G wrote a review Jul 2022
5.0 of 5 bubbles
We just got back from a week's family holiday stopping at Mar De Menorca and definitely say I will be going again.

The rooms are in great condition with everything you need, the rooms were cleaned and beds made everyday without fail.

The hotel has the option of 3 pools (not sure why people saying only one pool onsite). You have the choice of the main pool which is more than big enough, part of this pool is sectioned off for the younger ones and the entertainment team do kids activities in here. There is also a kids pool that has the slides and fun activities. Lastly there is another pool medium sized I would assume for anybody wanting a more relaxed experience as yes the main audience of the hotel is for families. The entertainment team also do activities for adults in the pool being aquafit volleyball and water polo.

Being all inclusive we never had to go far for food or drinks. They have a massive variety to cater for everybody. I would recommend all inclusive not just for the value but also there isn't much near the hotel and is no where near as commercialised as Majorca or Ibiza.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lou H wrote a review Oct 2022
4.0 of 5 bubbles
Seen some really bad reviews on here so I wanted to leave one, the hotel is absolutely fine. It’s really remote so wouldn’t recommend to someone who’s wanting to travel around lots. We went to the cove bar which was amazing, hotel ordered us a taxi and gave us number for one to come back, it was €15-20 each way but well worth it and 20 min drive. There are other excursions available and a bus stop outside the hotel.

Good points:

The food is really nice, bit repetitive, each night there is veg, a type of paella, potatoes, some type of side, fish and then each night they’ll mix something up, e.g lamb stew, duck, pork etc. lots of desserts each night.

All the staff were very polite and smiley, although entertainment was limited at night there’s still something to enjoy. Not sure for kids as we went 3 adults.

We told the staff we didn’t need our room cleaned but they would do it anyway, we got fresh towels every day for our room, beds made and bathroom cleaned which was nice

big and clean pools, one giant pool with a kids area and another quieter pool up the top.

Close to a cove with a beach which was lovely and quiet

Transfer is about 15 mins

Bad points:

Absolutely loads of wasps, I’m terrified of wasps but these kind do just leave you alone, you can swat them away and they don’t get aggressive you soon get used to them, we just avoided drinks by the pool to keep them away

lots of flies all round the pool and unfortunately by the food inside the restaurant.

Didn’t bother with the snack bar it seemed a bit basic

Overall would come again, lovely and quiet and we had no issues, good value for money
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GDM128 wrote a review Sep 2023
Great Yarmouth, United Kingdom
4.0 of 5 bubbles
We arrived early and so our room wasn't ready. We were given the use of a courtesy room so that we could get changed if needed and we were immediately given wristbands so that we could use all of the all inclusive facilities. There was also another room to store our luggage . The reception staff were very friendly and we were told that we would get a call when our room was ready. When we still hadn't heard anything by 3.00 pm we wandered back and our paperwork seemed to be top of the pile and it looked like we were about to get the call. The room we were given was on the 2nd floor and there was no lift but no major problem. The room was very spacious with two large settees, microwave, hob,kettle and all utensils provided. The shower cubicle was huge and the shower was really powerful. We also had a sea view which was an added bonus.
The majority of staff were very friendly and the choice of drinks at the bars was vast including a number of cocktails. The food was good but a bit repetitive ( on our first four days lamb stew appeared 3 times ).
The hotel is in a residential area and there is a supermarket and a gift shop attached to the hotel complex. Unfortunately the weather wasn't kind to us and because of the remoteness of the hotel it was difficult to find something to do if you didn't have a car. We were aware of the quiet location but hadn't really banked on the inclement weather.
We couldn't fault the hotel and if you're looking for a quiet relaxing time this could be the location for you.
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Date of stay: September 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Plenty of sunbeds so no sunbed wars but parasols can be difficult to get.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pinkfairy85 asked a question Jan 2024
Isle of Wight, United Kingdom108 contributions8 helpful votes
Do you have to pay to play on the pool tables? If so do they only take coins? Thanks
Answer from Leanne G
1 contribution
Yes 2x 1 euro coins but when we went the one table in the bar worked for free 😊
dolaper asked a question Jan 2024
Poole, United Kingdom13 contributions2 helpful votes
How steep is the cove to get back from?
pinkfairy85 asked a question Jan 2024
Isle of Wight, United Kingdom108 contributions8 helpful votes
Is there some where to fill up water bottle in restaurant and by pool? Thanks
Answer from GDM128
Great Yarmouth, United Kingdom71 contributions30 helpful votes
You can get water from the dispenser in the restaurant but don't think there's anything by the pool.
Answer from Ashfamily1818
Bedford, United Kingdom151 contributions67 helpful votes
We didn’t see any cats around the hotel. We saw one at a villa towards the beach.
Christine H asked a question Sep 2023
2 contributions
Is there a hairdryer in the room?
Answer from heidi s
1 contribution
Yes
mickyc wrote a tip Jun 18
4 contributions2 helpful votes
4.0 of 5 bubbles
"You might have to request toilet rolls from the cleaning staff. Other than that just take some from the public toilets. "
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Sophie wrote a tip Jun 17
Glossop, United Kingdom1 contribution1 helpful vote
1.0 of 5 bubbles
"Don't bother going here, the cove they talk about is disgusting and you can't even dip a toe in! They have 1 bar "
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Kirsty W wrote a tip Jun 16
1 contribution
4.0 of 5 bubbles
"Don’t expect a buzzing all inclusive with a huge dining area. It’s quite peaceful. Food is lovely but not loads of choice."
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ged w wrote a tip Jun 15
Middlesbrough, United Kingdom13 contributions10 helpful votes
5.0 of 5 bubbles
"I have never been to an hotel with so many sunbeds. "
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Stacey J wrote a tip Jun 10
1 contribution
5.0 of 5 bubbles
"No fighting for sun loungers. No need to place towels on them at 6am! "
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PRICE RANGE
C$155 - C$307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grupotel mar de menorca hotel cala canutells
LOCATION
SpainBalearic IslandsMenorcaEs Canutells
NUMBER OF ROOMS
278
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Grupotel Mar de Menorca - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Grupotel Mar de Menorca
Which popular attractions are close to Grupotel Mar de Menorca?
Nearby attractions include Binibeca Vell (5.8 km), Calan Porter Beach (4.0 km), and Aloha Cocktail-Bar (3.9 km).
What are some of the property amenities at Grupotel Mar de Menorca?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grupotel Mar de Menorca?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grupotel Mar de Menorca?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grupotel Mar de Menorca?
Yes, free parking is available to guests.
What are some restaurants close to Grupotel Mar de Menorca?
Conveniently located restaurants include Don Gelato & Coffee, Brasserie & Bar Dos Pablos, and Pan y Vino.
Are there opportunities to exercise at Grupotel Mar de Menorca?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grupotel Mar de Menorca have airport transportation?
Yes, Grupotel Mar de Menorca offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Grupotel Mar de Menorca?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Grupotel Mar de Menorca?
Many travellers enjoy visiting Moli de Dalt (7.3 km) and Ruta Turística Alaior (4.0 km).
Is Grupotel Mar de Menorca accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.